Job overview

An exciting opportunity has arisen for experienced Medical Secretary to join and support the Pain  Management department  within SWBH. The post holder will be responsible for all secretarial and administrative duties for the Pain Mangement department. 

The successful candidate should be able to demonstrate good communication and organisational skills, along with a flexible approach to duties. You will be required to organise and prioritise your own workload and balance this with the demands of the role. 

Knowledge and experience within the health sector would be beneficial

Main duties of the job

A the Medical Secretary you will provide a comprehensive and efficient secretarial service to the team and ensure that records are kept up to date and accurate.

Responsibilities wil include ; typing and proof reading letters, ensuring that any actions set out in clinical letters are followed up and completed and updating appropriate systems with patient access information. You will receipt, circulate and dispatch post, taking action where appropriate by the use of electronic or paper medical records as well as the drafting of correspondence. 

You will be a point of contact for patient and clinician, with the ability to book appointments in a trust approved manner to ensure that the specialty area is able to meet the 18 week access times. You will also provide regular and ad hoc reports as required

Working for our organisation

Sandwell and West Birmingham NHS Trust (SWB) serves Birmingham and the Black Country – one of the country’s most culturally diverse areas. It’s a friendly and welcoming place – a place where you can belong, and a place where you can grow. 

We care for our patients, we care about our population, and we care about our people.  

Our values – Ambition, Respect and Compassion – are at the heart of who we are. They guide us every step of the way; how we work with each other, and how we look after our patients and their families; how we respect and value the rich diversity of our team and our community.  

Our Trust has always aspired to be more than a hospital, more than a healthcare provider. Our purpose is to “Improve the Life Chances and Health Outcomes of our Population.” It is what inspires, drives, and unites us every day. It’s what makes us unique.  

We want working at SWB to feel like more than just a job. We want our Trust to be a place where you can feel you belong. A place where you feel happy, safe, and rewarded. A place where you can develop your career in whatever way you choose.  When we say we’re ‘with you all the way’ we want you to know that we mean it. Visit the SWB website to find out more about our ambitions and people plans.  

Multi-site working 

The four partner Trusts of the Black Country Provider Collaborative (Dudley Group NHS FT, Royal Wolverhampton NHS Trust, Sandwell & West Birmingham NHS Trust, and Walsall Healthcare NHS Trust) are actively working in partnership to deliver a collective vision focused on providing "better, faster and safer care to the population of the Black Country and beyond". 

To support this vision, we are (where appropriate and safe to do so) actively looking at new models of care which:

Against this context, although this post is hosted by Sandwell & West Birmingham NHS Trust, there may be an expectation to work flexibly across the four partner Trusts to better meet patient and service needs.