Job overview

An exciting opportunity exists with Surgical Services for a Ward Clerk to support the nursing staff on the Ophthalmic Inpatient and Day Surgery Unit. 

We are seeking to appoint an individual who is motivated and dynamic with excellent interpersonal and communication skills, to work closely with the Multidisciplinary Team and explore the development of the role to its full potential.

**We would welcome applications from candidates who do not hold Business Administrator Level 3 as this could be offered during employment**

Main duties of the job

The Ward Clerk provides essential administrative and clerical support to the staff on the Ophthalmic Unit.

This post consists of a variety of tasks which includes patients admissions and discharges; managing medical records, scheduling hospital appointments and communicating with patients and their families.

In essence, the ward clerk play a vital role in ensuring the smooth functioning of the Ophthalmic Unit, supporting both patients, relatives, nursing & medical staff in their daily activities.

Working for our organisation

Sandwell and West Birmingham NHS Trust (SWB) serves Birmingham and the Black Country – one of the country’s most culturally diverse areas. It’s a friendly and welcoming place – a place where you can belong, and a place where you can grow.

We care for our patients, we care about our population, and we care about our people.

Our values – Ambition, Respect and Compassion – are at the heart of who we are. They guide us every step of the way; how we work with each other, and how we look after our patients and their families; how we respect and value the rich diversity of our team and our community.

Our Trust has always aspired to be more than a hospital, more than a healthcare provider. Our purpose is to “Improve the Life Chances and Health Outcomes of our Population.” It is what inspires, drives, and unites us every day. It’s what makes us unique.

We want working at SWB to feel like more than just a job. We want our Trust to be a place where you can feel you belong. A place where you feel happy, safe, and rewarded. A place where you can develop your career in whatever way you choose. When we say we’re ‘with you all the way’ we want you to know that we mean it. Visit the SWB website to find out more about our ambitions and people plans.

Multi-site working 

The four partner Trusts of the Black Country Provider Collaborative (Dudley Group NHS FT, Royal Wolverhampton NHS Trust, Sandwell & West Birmingham NHS Trust, and Walsall Healthcare NHS Trust) are actively working in partnership to deliver a collective vision focused on providing "better, faster and safer care to the population of the Black Country and beyond". 

To support this vision, we are (where appropriate and safe to do so) actively looking at new models of care which:

Against this context, although this post is hosted by Sandwell & West Birmingham NHS Trust, there may be an expectation to work flexibly across the four partner Trusts to better meet patient and service needs.