Job summary
- Main area
- Community
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Part time - 18 hours per week
- Job ref
- 253-0825-7396051
- Employer
- The Dudley Group NHS Foundation Trust
- Employer type
- NHS
- Site
- Brierley Hill Health and Social care centre
- Town
- Brierley Hill
- Salary
- £24,937 - £26,598 per annum pro rota
- Salary period
- Yearly
- Closing
- 10/09/2025 23:59
Employer heading

Senior Care Support Worker
NHS AfC: Band 3
Job overview
Senior Care Support Worker - Band 3
1 x 18 Hrs, Permanent
The Senior Care Support Worker will:
· Be an integral member of the ward/department team working under the direct or indirect supervision of a registered practitioner.
· Be responsible for providing care to patients as delegated by the registered practitioner following the completion of specific competencies.
· Contribute to the maintenance of care environment and quality initiatives to enhance patient care.
· Ensure that their practice adheres to policies, procedures and competencies.
Act in a manner that upholds privacy, dignity, respect and confidentiality of patients and colleagues.
Main duties of the job
Principal Duties & Responsibilities
Personal Care Duties
• Welcome and orientate patients, carers, relatives, and other visitors to the ward/department
always demonstrating care and compassion.
• Report any observed changes in the patient’s physical or psychological needs to the
registered practitioner.
• Provide support to the registered practitioner, and as required by other members of the ward
/ department clinical team.
• Initiate and participate with emergencies i.e. cardiac arrest, patient falls and patients with a
rapidly deteriorating condition.
• Undertake transfer/escort of patients from one area to another within scope of practice and
after appropriate delegation from the registered practitioner.
• Undertake Care after Death for deceased patients ensuring that all religious and cultural
wishes are adhered with.
• Assist in the maintenance of the patient’s individual hygiene requirements, including
supporting/ undertaking fundamental patient care, such as washing, dressing, skin care, oral
care, hair care, nail care etc. Ensure any concerns or changes in the patients' condition are
reported to the registered practitioner.
Working for our organisation
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of “excellent health care, improved health for all”. We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
We are committed to becoming a diverse and an inclusive employer and where people feel sense of belonging. Seeking to expand diversity within our teams, we positively encourage applications from under-represented groups such as ethnically diverse, disabled and LGBTQ+ groups. We are also under-represented in-terms of gender within nursing roles and we would welcome applications from people from male and non-binary backgrounds.
The Dudley Group NHS Foundation Trust recognises the values and transferable skills that the Armed Forces community bring and recognise their compatibility with NHS roles.
We are committed to home life balance through flexible working and making reasonable adjustments where possible.
Detailed job description and main responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.
Person specification
Qualifications & Education
Essential criteria
- Maths and English Qualification – GCSE A-C, or grade 5-9, or Functional Skills Level 2
- Care Certificate or ability to complete within 12 weeks of commencing employment
- QCF/NVQ Level 3 in Healthcare or equivalent qualification/relevant experience
Desirable criteria
- Food Handling Certificate
Knowledge and Training
Essential criteria
- Ability to recognise limitations of knowledge and competence and practice within these boundaries
- Prepared to undergo further training
- Able to use and update IT systems with patient information
- An understanding of their role within the team
Experience
Essential criteria
- Able to undertake a limited range of delegated clinical care duties, e.g temperature, pulse, respiration, blood pressure, blood glucose monitoring, urinalysis, wound observations, removal cannula/catheter
- Able to assess patient/client condition through observation/test results; assess comfort of patient/client, instigate emergency procedures
- Regular contact with bodily fluids when carrying out interventions and or treatments
- Frequent moderate/intense effort required for periods of time
- Experience in a healthcare environment
- Manual handing of patients (including toileting, bathing and turning patients), equipment and stores
Communication & Relationship Skills
Essential criteria
- Evidence of effective communication skills including · Verbal · Written (legible handwriting) · Non-verbal · Compassion and respect
- Ability to communicate appropriately with patients, relatives and / or carers
- Ability to communicate effectively with staff / multidisciplinary team
- An understanding of how to behave / act in a clinical environment
- Positive and enthusiastic approach to work
- Courteous and polite
Planning & Organisational Skills
Essential criteria
- Participation in flexible work patterns / shift working required to provide 24hr service to meet the needs of the service.
- Flexibility to work across the Health Economy
Equality, Diversity, Inclusion and Trust Values
Essential criteria
- Able to provide safe, caring, and effective services
- Values and behaviours that reflect the Trust values of Care, Respect and Responsibility
- Commitment to creating a diverse and inclusive workplace that is free from discrimination and where people feel they belong and their contribution is valued
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Kate Owen
- Job title
- IV Team Lead
- Email address
- [email protected]
- Telephone number
- 01384 323131
- Additional information
List jobs with The Dudley Group NHS Foundation Trust in Nursing and Midwifery or all sectors