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Job summary

Main area
Cardiology / CCU
Grade
NHS AfC: Band 2
Contract
Permanent: At The Dudley Group, we understand the benefits of offering a range of flexible working options from day one of employment to support both employees and the Trust. Offering flexible working opportunities is one of the ways that the Trust aims to attract and retain a diverse workforce. Further information on the options available can be found via the link in the job advert.
Hours
Full time - 37.5 hours per week
Job ref
253-0925-7400412
Employer
The Dudley Group NHS Foundation Trust
Employer type
NHS
Site
Russells Hall Hospital
Town
Dudley
Salary
£24,465 per annum pro rata
Salary period
Yearly
Closing
30/09/2025 23:59

Employer heading

The Dudley Group NHS Foundation Trust logo

Care Support Worker - CCU

NHS AfC: Band 2

Job overview

An exciting opportunity has arisen for a  Care Support Worker  to work within our Coronary Care/ Post Coronary Care/ Cath Lab Unit based at Russells Hall Hospital.  The Care Support Worker role will support the registered nurses to deliver fundamental basic care to patients.

Previous experience of caring for people in a care worker role within hospital, community or residential / nursing home setting is required.

Main duties of the job

The Care Support Worker will:
 Be an integral member of the ward/department team working under the direct supervision of a registered practitioner
 Be responsible for providing care to patients as delegated by the registered practitioner
 Contribute to the maintenance of care environment and quality initiatives to enhance patient care
 Ensure that their practice adheres to policies, procedures and competencies. 
 Act in a manner that upholds privacy, dignity, respect and confidentiality of patients and colleague

Working for our organisation

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of “excellent health care, improved health for all”.  We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible.  We believe no-one should have to sacrifice family, friends, or their personal interests for work.  We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values. 

Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)

Detailed job description and main responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake

Person specification

Qualifications & Education

Essential criteria
  • Maths and English qualification – GCSE A-D or Functional Skills Level 1
  • Care Certificate or ability to complete within 12 weeks of commencing employment
  • QCF/NVQ Level 2 in Healthcare or equivalent qualification/relevant experience

Knowledge and Training

Essential criteria
  • Ability to recognise limitations of knowledge and competence and practice within these boundaries
  • Prepared to undergo further training
  • Able to use and update IT systems with patient information

Experience

Essential criteria
  • Able to assess patient’s health, safety and wellbeing while undertaking personal care and referring/escalating to other staff as appropriate
  • Regular contact with bodily fluids when carrying out interventions and or treatments
  • Frequent moderate/intense effort required for periods of time
Desirable criteria
  • Manual handing of patients (including toileting, bathing and turning patients), equipment and stores
  • Experience in a healthcare environment

Communication & Relationship Skills

Essential criteria
  • Evidence of effective communication skills including  Verbal  Written (legible handwriting)  Non-verbal  Compassion and respect

Planning & Organisational Skills

Essential criteria
  • Participation in flexible work patterns / shift working required to provide 24hr service to meet the needs of the service.

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDisability confident leaderInvestors in People: GoldImproving working livesMindful employer.  Being positive about mental health.Care Leaver CovenantNHS Pastoral CareArmed Forces Covenant Bronze AwardENEI 2024 Gold

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Angelita Gameng
Job title
Lead Nurse
Email address
[email protected]
Telephone number
01384 456111
Additional information

For further information contact ext 1410

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