Job summary
- Main area
- Clinical Support Worker
- Grade
- NHS AfC: Band 2
- Contract
- Permanent: At The Dudley Group, we understand the benefits of offering a range of flexible working options from day one of employment to support both employees and the Trust. Offering flexible working opportunities is one of the ways that the Trust aims to attract and retain a diverse workforce. Further information on the options available can be found via the link in the job advert.
- Hours
- Full time - 37.5 hours per week (At The Dudley Group, we understand the benefits of offering a range of flexible working options from day one of employment to support both employees and the Trust. Offering flexible working opportunities is one of the ways that the Trust aims to attract and retain a diverse workforce. Further information on the options available can be found via the link in the job advert.)
- Job ref
- 253-0625-7241013
- Employer
- The Dudley Group NHS Foundation Trust
- Employer type
- NHS
- Site
- Russells Hall Hospital
- Town
- Dudley
- Salary
- £24,169 Per Annum Pro Rata
- Salary period
- Yearly
- Closing
- 03/07/2025 23:59
Employer heading

Care Support Worker (Pre-Op Assessment)
NHS AfC: Band 2
Job overview
THEATRES, ANAESTHETICS, CRITICAL CARE, PRE-OP & PAIN DIRECTORATE
PRE ASSESSMENT - CARE SUPPORT WORKER
PERMANENT POSITION - FULL TIME 37.5 HOURS PER WEEK
An opportunity has arisen within the Surgical Pre Assessment department for a motivated and enthusiastic individual who will work as a Care Support Worker on a permanent basis. You will be patient facing in this active job and be responsible for undertaking clinical skills and provide care to patients as delegated and supervised by a registered practitioner.
Previous experience of working in the pre-operative assessment service would be advantageous, but if no precious experience is noted, training can be provided.
Main duties of the job
Working in a team under the direction of a Registered Practitioner duties will include:
1. To assist in the achievement and maintenance of a high standard of patient care.
2. To be responsible for providing care to patients as delegated by the registered practitioner.
3. To contribute to the maintenance of care environment and quality initiatives to enhance patient care.
4. To ensure that their practice adheres to policies, procedures and competencies.
5. To act in a manner that upholds privacy, dignity, respect and confidentiality of patients and colleagues.
7. To assist in observing patients recording any concerns regarding their condition and reporting these to the practitioner in charge.
8. To use IT systems where appropriate and trained to do so, to record patient information.
Working for our organisation
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of “excellent health care, improved health for all”. We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.
As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.
Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.
Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)
Detailed job description and main responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.
Person specification
Qualifications & Education
Essential criteria
- Maths and English qualification - GCSE Grade A-D, or Grade 4-9, or Functional Skills Level 1 English Language and Mathematics or equivalent
- Care Certificate or ability to complete within 12 weeks of commencing employment
- QCF/NVQ Level 2 in Healthcare or equivalent qualification/relevant experience
Experience
Essential criteria
- Able to assess patient's health, safety and wellbeing while undertaking personal care and referring/escalating to other staff as appropriate
- Regular contact with bodily fluids when carrying out interventions and or treatments
- Frequent moderate/intense effort required for periods of time
Desirable criteria
- Experience in a healthcare environment
Knowledge & Training
Essential criteria
- Ability to recognise limitations of knowledge and competence and practice within these boundaries
- Prepared to undergo further training
- Able to use and update IT systems with patient information
- An understanding of their role within the team
Communication & Relationship Skills
Essential criteria
- Evidence of Effective communication skills including verbal, written (legible handwriting), Non-verbal, compassion and respect
- Ability to communicate appropriately with patients, relatives and/or carers
- Ability to communicate effectively with staff/multidisciplinary team
- Positive and enthusiastic approach to work
- Courteous and polite
Analytical & Judgement Skills
Essential criteria
- Ability to use own initiative
Planning & Organisational Skills
Essential criteria
- Participation in flexible work patterns required to meet the needs of the service
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Laura Harrison
- Job title
- Lead Nurse
- Email address
- [email protected]
- Telephone number
- 01384 456111
- Additional information
For enquiries or to arrange an informal visit please contact Laura Harrison, Lead Nurse, on Telephone No: 01384 456111 Ext: 3301
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