Job summary
- Main area
- Deputy Director of Operations
- Grade
- NHS AfC: Band 8c
- Contract
- Permanent: At The Dudley Group, we understand the benefits of offering a range of flexible working options from day one of employment to support both employees and the Trust. Offering flexible working opportunities is one of the ways that the Trust aims to attract and retain a diverse workforce. Further information on the options available can be found via the link in the job advert.
- Hours
- Full time - 37.5 hours per week (At The Dudley Group, we understand the benefits of offering a range of flexible working options from day one of employment to support both employees and the Trust. Offering flexible working opportunities is one of the ways that the Trust aims to attract and retain a diverse workforce. Further information on the options available can be found via the link in the job advert.)
- Job ref
- 253-0725-7282658
- Employer
- The Dudley Group NHS Foundation Trust
- Employer type
- NHS
- Site
- Russell's Hall Hospital
- Town
- Dudley
- Salary
- £74,290 - £85,601 Per Annum
- Salary period
- Yearly
- Closing
- 23/07/2025 23:59
Employer heading

Deputy Director of Operations Surgery Division
NHS AfC: Band 8c
Job overview
To provide managerial leadership to the Division.
To ensure that organisational, local and national performance requirements are met.
Ensure services and performance are delivered in the most efficient manner.
Ensure that resources are deployed in the most efficient manner.
Be a key influence in the Division for all colleagues to provide transformational change.
Ensure that communication within the Division and from the Division to other areas of the Trust is an engaging two-way constructive process.
Line manager to the Directorate Managers within the Division.
Lead on cross-Divisional programmes of work on behalf of the Director of Operations.
Deputise for the Director of Operations as required,
Required to participate in the Trust’s On-Call Rota.
Support the delivery of 7 day working through this role and service provided by the Division
Main duties of the job
Key Result Areas
The Deputy Director of Operations will ensure the care provided in the Division is of sufficient quality, meets the needs of our patients, and is delivered within the resources available in the following domains by:
Leadership
Providing a managerial role model within the Division and across the Trust, and externally in line with the Trust values.
Quality of Care and Patient Experience
Ensuring that processes are in place to ensure clinical guidelines and standards are implemented, delivered and maintained.
Clinical Governance
Ensuring processes are in place to identify, describe, rate, mitigate and manage risks within the Division which complement and adhere to organisational and external requirements.
Performance and Information
Ensuring that the performance required of the Division is delivered in line with Trust and external expectations
Business and Finance
Agreeing, monitoring and managing of Divisional budgets.
Workforce
Leading, motivating and developing all staff in the Division.
Personal Development
Develop and maintain strong working relationships within the Trust and across the NHS.
Working for our organisation
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of “excellent health care, improved health for all”. We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
We are committed to becoming a diverse and an inclusive employer and where people feel sense of belonging. Seeking to expand diversity within our teams, we positively encourage applications from under-represented groups such as BAME, disabled and LGBTQ+ groups. We are also under-represented in-terms of gender within nursing roles and we would welcome applications from people from male and non-binary backgrounds.
We are committed to home life balance through flexible working and making reasonable adjustments where possible.
Detailed job description and main responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.
Person specification
Qualifications & Education
Essential criteria
- Educated to degree level in relevant field or equivalent level of management experience
- Post graduate management qualification
Skills and Experience
Essential criteria
- Recent NHS management experience
- Experience of developing and providing regular reports to managers and management committees, on progress against activity and other targets so that performance variances can be highlighted.
Desirable criteria
- Broad understanding of the NHS and key policy issues that affect business performance
- Awareness of Strategic management processes and their application
Interests and motivation to the job
Essential criteria
- Desire to succeed and make a real impact on the quality of care and efficiency of services provided
- Committed to achievement of overall trust performance and willing to challenge practice / behaviors that undermine the need to work as one team within the Trust
Personal Qualities
Essential criteria
- Ability to lead and manage teams through change
- First class interpersonal skills with ability to gain and sustain credibility with clinicians / managers
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Olivia Russell
- Job title
- Divisional PA
- Email address
- [email protected]
- Telephone number
- 01384 456111
- Additional information
01384456111 ext 2207
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