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Job summary

Main area
Deteriorating Patient Team / Professional Development Team
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week (At The Dudley Group, we understand the benefits of offering a range of flexible working options from day one of employment to support both employees and the Trust. Offering flexible working opportunities is one of the ways that the Trust aims to attract and retain a diverse workforce. Further information on the options available can be found via the link in the job advert.)
Job ref
253-0426-7854476
Employer
The Dudley Group NHS Foundation Trust
Employer type
NHS
Site
Russells Hall Hospital
Town
Dudley
Salary
£25,760 - £27,476 per annum
Salary period
Yearly
Closing
16/04/2026 23:59

Employer heading

The Dudley Group NHS Foundation Trust logo

Deteriorating Patient Team Administrator

NHS AfC: Band 3

Job overview

An exciting opportunity has arisen for a full time (37.5 hours/per week) Band 3 Administrator to join the Deteriorating Patient Team and support the Professional Development Team on a permanent contract. 

This is a varied role and will involve providing a comprehensive administrative support across the teams. Day to day activities will include coordinating resuscitation training, booking and coordinating national courses. Ordering stationery and supplies for training courses, maintaining databases and producing reports and general office duties. 

You will need to be highly organised and organised and to deal with conflicting demands. Excellent communication skills, written and verbal are also essential. 

Main duties of the job

To provide a fully comprehensive administration service, supporting the activity of the Deteriorating patient team/professional development team.  This includes coordinating training; responding to queries and enquiries from inside and outside of the Trust to include local Higher Education Institutes; maintaining databases and producing reports; supporting workforce initiatives and recruitment activity and general office duties.   

 

Working for our organisation

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of “excellent health care, improved health for all”.  We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible.  We believe no-one should have to sacrifice family, friends, or their personal interests for work.  We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values. 

Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)

Detailed job description and main responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake

Person specification

Qualifications and Education

Essential criteria
  • GCSE English Grade A-C or equivalent
  • GCSE Maths Grade A-C or equivalent
  • Level 3 NVQ in Business Administration (or working towards) or equivalent qualification

Communication Skills

Essential criteria
  • Excellent communication skills both written and verbal Essential
  • Effective communication skills to work with a range of individuals at a range of levels
  • Ability to work on own initiative and organise workload without supervision
  • Able to work with a great degree of flexibility and adaptability

Knowledge and Training

Essential criteria
  • Excellent knowledge of MS office applications e.g Word, Excel
  • Maintain accurate computer based and manual records
  • Understanding confidentiality

Experience

Essential criteria
  • Previous administration and clerical experience
  • Experience of supporting and co-ordinating programmes within NHS organisations
  • Ability to take and transcribe minutes of meetings
  • Experience of planning, coordinating organizing a broad range of activities
  • Experience of diary management and coordinating activities
Desirable criteria
  • Experience of working in the NHS

Analytical & Judgement Skills

Essential criteria
  • Ability to prioritise workload
  • Practical approach to problem solving on a day to day basis
  • Attention to detail

Planning Skills

Essential criteria
  • Good organisational skills
  • Ability to work as part of a team

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDisability confident leaderInvestors in People: GoldImproving working livesMindful employer.  Being positive about mental health.Care Leaver CovenantNHS Pastoral CareArmed Forces Covenant Bronze AwardENEI 2024 Gold

Documents to download

Apply online now

Further details / informal visits contact

Name
Anne Mitchell
Job title
Professional Development Team Co-ordinator
Email address
[email protected]
Telephone number
01384 456111
Additional information

Sian Annakin
Deteriorating Patient Lead
Email: [email protected]
Telephone: 01384 456111 Ext 1113

Anne Mitchell: 01384 456111 Ext 3089

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