Job summary
- Main area
- Neonatal Unit
- Grade
- NHS AfC: Band 2
- Contract
- Permanent: Part time At The Dudley Group, we understand the benefits of offering a range of flexible working options from day one of employment to support both employees and the Trust. Offering flexible working opportunities is one of the ways that the Trust aims to attract and retain a diverse workforce. Further information on the options available can be found via the link in the job advert.
- Hours
- Part time - 20.6 hours per week (Rotation between days and nights including weekends and bank holidays)
- Job ref
- 253-1025-7528908
- Employer
- The Dudley Group NHS Foundation Trust
- Employer type
- NHS
- Site
- Russells Hall Hospital
- Town
- Dudley
- Salary
- £24,465 Per Annum Pro Rata
- Salary period
- Yearly
- Closing
- 29/10/2025 23:59
Employer heading

Clinical Support Worker - Neonatal Unit
NHS AfC: Band 2
Job overview
Surgery, Women and Children's
Care Support Worker - Permanent (part-time)
Do you have a passion for neonatal care?
We’re excited to offer an opportunity to become part of our dedicated team as a Band 2 Clinical Support Worker on our Neonatal Unit. At Russell's Hall Hospital, we place babies and their families at the heart of everything we do providing holistic, compassionate, and individualised care.
We’re looking for someone who is caring, enthusiastic, and eager to learn, can work flexibly to meet the needs of the service and shows initiative and thrives as a team player
If you're ready to make a real difference in the lives of our smallest patients and their families, we’d love to hear from you!
Main duties of the job
Provide high standards of cleanliness within Neonatal Unit.
Be responsible for the safe storage of equipment and consumables
To be responsible for environmental cleaning as per cleaning schedules and comply with audit requirements.
To maintain the safety and security of patients, staff and visitors.
Ensure bed spaces are cleaned on patient discharge and ready to accept timely admissions.
Ensure bed spaces are re-stocked with equipment as per bed space set up guide.
Maintain and monitor the use of resources and ensure service level is continuous.
To assist in reducing the incidence of healthcare associated infections and adhere to the infection control procedures as per Trust Policy.
Assist in the achievement and maintenance of high standards of patient care.
Work closely with members of the team, recognizing and working within their own capabilities, but always acting in the best interest of the patient and their families.
Provide support and assistance to the multidisciplinary team when carrying out procedures
Working for our organisation
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of “excellent health care, improved health for all”. We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
We are committed to becoming a diverse and an inclusive employer and where people feel sense of belonging. Seeking to expand diversity within our teams, we positively encourage applications from under-represented groups such as ethnically diverse, disabled and LGBTQ+ groups. We are also under-represented in-terms of gender within nursing roles and we would welcome applications from people from male and non-binary backgrounds.
The Dudley Group NHS Foundation Trust recognises the values and transferable skills that the Armed Forces community bring and recognise their compatibility with NHS roles.
We are committed to home life balance through flexible working and making reasonable adjustments where possible.
Detailed job description and main responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake
Person specification
Qualifications & Education
Essential criteria
- Maths and English qualification – GCSE A-D, or Grade 4-9, or Functional Skills Level 1
- Care Certificate or ability to complete within 12 weeks of commencing employment
- QCF/NVQ Level 2 in healthcare or equivalent qualification/relevant experience
Knowledge & Training
Essential criteria
- Ability to recognise limitations of knowledge and competence and practice within these boundaries
- Prepared to undergo further training
- Able to use and update IT systems with patient information
- An understanding of their role within the team
Experience
Essential criteria
- Able to assess safety and wellbeing of others while and referring/escalating to other staff as appropriate
- Regular contact with bodily fluids when carrying out interventions
- Frequent moderate/intense effort required for periods of time
- Experience in a healthcare environment
Desirable criteria
- Manual handing of patient's, equipment and stores
Communication & Relationship Skills
Essential criteria
- Evidence of effective communication skills including Verbal Written (legible handwriting) Non-verbal Compassion and respect
- Ability to communicate appropriately with relatives and / or carers
- Ability to communicate effectively with staff / multidisciplinary team
- Positive and enthusiastic approach to work
- Courteous and polite
Planning & Organisational Skills
Essential criteria
- Participation in flexible work patterns / shift working required to provide 24hr service to meet the needs of the service
- Flexibility to work across the Health Economy
Analytical & Judgement Skills
Essential criteria
- Ability to use own initiative
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Tracey Price
- Job title
- Lead Nurse
- Email address
- [email protected]
- Telephone number
- 01384 456111
- Additional information
For enquiries or to arrange an informal visit please contact a Lead Nurse or Tracey Price on 01384 456111 Extension 3120
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