Skip to main content

This site is independent of the NHS and the Department of Health.

Please wait, loading

Job summary

Main area
Pre-op Assessment Ward Clerk
Grade
NHS AfC: Band 2
Contract
Fixed term: 12 months (.)
Hours
Part time - 20 hours per week (At The Dudley Group, we understand the benefits of offering a range of flexible working options from day one of employment to support both employees and the Trust. Offering flexible working opportunities is one of the ways that the Trust aims to attract and retain a diverse workforce. Further information on the options available can be found via the link in the job advert.)
Job ref
253-0825-7364921
Employer
The Dudley Group NHS Foundation Trust
Employer type
NHS
Site
Russells Hall Hospital
Town
Dudley
Salary
£24,465 Pro Rata Per Annum
Salary period
Yearly
Closing
22/08/2025 23:59

Employer heading

The Dudley Group NHS Foundation Trust logo

Ward Clerk (Pre-operative Assessment)

NHS AfC: Band 2

Job overview

THEATRES, ANAESTHETICS, CRITICAL CARE PRE-OP & PAIN DIRECTORATE 

PRE ASSESSMENT – WARD CLERK 

FIXED TERM (12 MONTHS) POSITION  - PART TIME - 20 HOURS PER WEEK  

An opportunity has arisen within the surgical pre assessment department for a motivated and enthusiastic individual who will work as Ward Clerk to ensure that patients medical records are maintained in the correct manner and also provide an efficient reception, telephone and clerical service to the busy department. 

In addition, the successful individual will be required to work as part of a team committed to delivering and improving a high standard of nursing care within The Dudley Group NHS Foundation Trust. 

Previous experience of working in the pre-operative assessment service would be advantageous, but if no previous experience is noted, training can be provided.  

Main duties of the job

  1. Obtain complete medical records, Pre-Assessment sessions.  Investigate and locate any missing case notes.  
  2. Arrange Clinic appointments as required. Manage and organise clinic bookings from Secretaries via the pre op assessment email, maintaining the pre op assessment appointment diary is kept fully up to date. Sending out appropriate communications to patients and staff in relation to the appointment. 
  3. Ensure confidentiality of all medical records and information relating to patients. 
  4. Ensure patients notes available for staff.  
  5. Preparation of patients notes for clinic. 
  6. Check pre op clinic picklists. 
  7. Record all ward attendees via the computer system. 
  8. There may also be a requirement to undertake other similar duties as part of this post in order to provide a quality service. These will be consistent with the level of responsibility outlined above. 
  9. This job description may be reviewed from time to time in light of developments and may be amended in consultation with the post holder.

Working for our organisation

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of “excellent health care, improved health for all”.  We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible.  We believe no-one should have to sacrifice family, friends, or their personal interests for work.  We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values. 

Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)

Detailed job description and main responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.

Person specification

Qualifications & Education

Essential criteria
  • English Language, GCSE Grade 4 or above/equivalent
Desirable criteria
  • RSA typewriting or equivalent
  • NVQ level 3 Business Administration

Experience

Essential criteria
  • Previous experience of working within the NHS
  • Work in customer care dealing with the public
  • Experience of using computer database systems
  • Ability to work as part of a multi-disciplinary team
  • Reception/telephone skills

Knowledge & Training

Essential criteria
  • Working knowledge of patient management system
  • Working knowledge of Microsoft Office packages
  • Undertake further bespoke computer training
Desirable criteria
  • Knowledge of medical terminology

Planning & Organisational Skills

Essential criteria
  • Good organisational skills
  • Ability to organise and prioritise workload
  • Attention to detail

Communication & Relationship Skills

Essential criteria
  • Articulate - good communication skills (written and verbal)
  • Legible handwriting
  • To provide an efficient service within a busy environment
  • Diplomatic but with assertive skills when required
  • Demonstrate and understand confidentiality

Physical Skills

Essential criteria
  • Accurate Keyboard skills
  • Motivated
  • Able to work alone for periods of time without close supervision

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDisability confident leaderInvestors in People: GoldImproving working livesMindful employer.  Being positive about mental health.ENEI Gold '22Care Leaver CovenantNHS Pastoral CareArmed Forces Covenant Bronze Award

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

Please be aware that we reserve the right to close this vacancy when we have received a sufficient number of applications.

Documents to download

Apply online now

Further details / informal visits contact

Name
Laura Harrison
Job title
Lead Nurse
Email address
[email protected]
Telephone number
01384 456111
Additional information

For further details/informal visits please contact:

Laura Harrison - Tel: 01384 456111 Ext:3301

Apply online nowAlert me to similar vacancies