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Job summary

Main area
Radiology
Grade
NHS AfC: Band 3
Contract
Permanent: At The Dudley Group, we understand the benefits of offering a range of flexible working options from day one of employment to support both employees and the Trust. Offering flexible working opportunities is one of the ways that the Trust aims to attract and retain a diverse workforce. Further information on the options available can be found via the link in the job advert.
Hours
Full time - 37.5 hours per week (Monday-Friday 9am-5pm)
Job ref
253-0625-7233497
Employer
The Dudley Group NHS Foundation Trust
Employer type
NHS
Site
Dudley Group of Hospitals NHS Trust
Town
Dudley
Salary
£24,625 per annum pro rata
Salary period
Yearly
Closing
17/06/2025 23:59

Employer heading

The Dudley Group NHS Foundation Trust logo

Radiology Senior Administrator

NHS AfC: Band 3

Job overview

Are you looking for a role that is challenging , varied, working with a wide range of people ? The Senior Administrator is a newly created  based within Radiology  and could be for you.

We are looking for a Senior Administrator to join our expanding Administration team to cover all administration functions/areas within the department and have a proven administration experience within a Radiology department . A good understanding of the functions within reception and booking teams is essential. The role offers some day to day operational management, under the supervision of the Patient Access Co-ordinators and will be key to supporting key initiatives within the department.

Main duties of the job

On a daily basis you will required to ensure your area is resourced to meet service demands and support any gaps.

With the support of the Patient Access Co-ordinators you will monitor and manage Diagnostic waiting lists for your area.

Play a lead role in implementing key initiatives within the administration team.

Manage and support Band 2 Admin & Clerical staff in your area.

 

 

Working for our organisation

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of “excellent health care, improved health for all”.  We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

 

As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible.  We believe no-one should have to sacrifice family, friends, or their personal interests for work.  We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

 

As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.

 

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values. 

 

Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)

Detailed job description and main responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.

Person specification

Qualifications

Essential criteria
  • Educated to GCSE O level standard or equivalent in English Language and Maths. Grade C or above , OR relevant experience in a similar NHS role.
  • NVQ Level 3 in Business & Administration or equivalent experience/knowledge

Knowledge

Essential criteria
  • Understanding of DM01 targets
  • Understanding of national cancer targets
  • IT & Computer literate
  • Understanding of Risk Management, Data Protection and Information Governance.
Desirable criteria
  • Experience of using RIS, OASIS, and IEP in an NHS environment.

Experience

Essential criteria
  • Experience of leadership and building a team.
  • Experience of working with key stakeholders to achieve set outcomes.
  • Experience of accurate data entry on a PC.
Desirable criteria
  • Proven HR management capability shown, including leading a team.
  • Experience in the recruitment & selection processes of staff.

Communication

Essential criteria
  • Ability to communicate effectively at all levels, in different forms of communication.
  • Diplomacy and ability to deal with difficult situations
  • Ability to communicate effectively at all levels.
  • Experience of coaching and mentoring new users of systems.
Desirable criteria
  • Able to deal effectively with challenging or sensitive staff issues, e.g. performance, within Trust processes and legislative frameworks

Skills

Essential criteria
  • Able to utilise data to support decision making
  • Able to support service delivery to patients including management of waiting lists.
  • Able to work in a high pressured environment & work to deadlines
  • Have a positive ‘can do’ attitude combining an enthusiastic and intelligent approach to work
  • Be approachable and have good listening skills with positive effect
  • Honest and trustworthy and able to maintain strict confidentiality at all times

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDisability confident leaderInvestors in People: GoldImproving working livesMindful employer.  Being positive about mental health.ENEI Gold '22Care Leaver CovenantNHS Pastoral CareArmed Forces Covenant Bronze Award

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Nikki Wassall
Job title
Admin Manager
Email address
[email protected]
Telephone number
01384 456111
Additional information

Ext 3656

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