Job summary
- Main area
- Respiratory
- Grade
- NHS AfC: Band 4
- Contract
- 15 months (Fixed term - until end of September 2026)
- Hours
- Full time - 37.5 hours per week (Fixed term - until 30th September 2026)
- Job ref
- 253-0525-7175303
- Employer
- The Dudley Group NHS Foundation Trust
- Employer type
- NHS
- Site
- Russells Hall Hospital
- Town
- Dudley
- Salary
- £26,530 - £29,114 pro rata
- Salary period
- Yearly
- Closing
- 13/06/2025 23:59
Employer heading

Lung Cancer Care Navigator
NHS AfC: Band 4
Job overview
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To liaise and alert the clinical team if required.
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Tracking investigations and results.
- To chase scan appointments, coordinate results, appointments and queries related to these aspects.
- Signposting to support services.
- As part of the wider clinical team and MDT to support patients and their families with the elements of a person centred approach to their care.
- Implement the elements of person centred care.
- Complete Holistic Needs Assessment and signposting.
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Treatment summary documentation.
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Manage our dedicated telephone line.
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Support the nursing team with emails, referrals, co-ordinating patient care.This is a rewarding job with many learning opportunities, if you have any questions about the role please feel free to contact us on ext. 2752 or via email [email protected]
Main duties of the job
The purpose of this role is to complement the lung cancer site specific team. To help them support patients through diagnosis, treatment pathways & follow up. To ensure the provision of safe, seamless, appropriate service. This helps maximise the health & quality of life of patient and carers. Improving the quality & efficiency of health care delivery by:
• Being responsible & accountable for their practice and behaviour under the guidance & supervision of a registered practitioner and by working as part of the cancer management team.
• Working as part of the lung cancer team, following up Holistic Needs Assessment, coordinate the care of the person living with cancers non-complex needs so they can access the right help at the right time.
• Working with the lung cancer site specific team to provide coordination of high-quality patient care through on-going telephone/ face to face assessment and proactive identification of needs using basic knowledge, approved tools and procedures.
• Be the single point of contact for all patients on the lung cancer pathway of care. To coordinate care and track, helping manage patient concerns via the helpline and generic email account.
• Navigating the complex health and social care system, both during and following completion of cancer treatment, by building relationships with professionals and facilitating access to these services including generating referrals on the person’s behalf where necessary.
Working for our organisation
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of “excellent health care, improved health for all”. We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.
As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.
Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.
Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)
Detailed job description and main responsibilities
Please refer to Job Description and Person Specification for full role and responsibilities of this post.
Person specification
Qualifications and Education
Essential criteria
- 5 x GCSE’s at level/grade 4 or above including Maths and English or equivalent qualification
- NVQ level 3 Business Administration or equivalent qualification
Desirable criteria
- Evidence of continued professional developmen
- Willingness to undertake learning and development courses
Knowledge & Training
Essential criteria
- Able to demonstrate advanced use of Microsoft office packages, particularly outlook, excel and word
- Essential Working knowledge of designing and maintaining excel/access databases
- Able to meet changing demands and priorities with a flexible approach
- Competent in the use of information technology systems
Desirable criteria
- Understanding of patient centred care
- Awareness of national cancer strategies and policies
Experience
Essential criteria
- Experience of initiating and seeing through to completion of tasks or workstreams within healthcare
- Experience of working with colleagues across partner organisations
Desirable criteria
- Experience of NHS PAS systems
- Experience of Somerset Cancer Register
- Experience of minute taking
Communication & Relationship skills
Essential criteria
- Excellent interpersonal skills and ability to communicate effectively with people internal and external to the organization
Analytical & Judgement Skills
Essential criteria
- Ability to prioritise own workload
- Accepts responsibility and accountability for own work and can define the responsibilities of others
- Ability to cope effectively under pressure
- Ability and willingness to handle highly confidential information without compromising confidentiality or trust
- Able to manage conflicting priorities and organize workload effectively, with minimal supervision, to meet tight deadlines
- Confident to assume ownership of MDT responsibilities
Planning & Organisational Skills
Essential criteria
- Has self-confidence and uses this to respectively challenge where appropriate
Physical skills
Essential criteria
- Can sit for long periods of time at a desktop work station
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Jade Norton
- Job title
- Lung Cancer Clinical Nurse Specialist
- Email address
- [email protected]
- Telephone number
- 01384 456111
- Additional information
or via email [email protected]
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