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Job summary

Main area
Rheumatology
Grade
NHS AfC: Band 4
Contract
9 months (Fixed term/Secondment)
Hours
Full time - 37.5 hours per week (Monday-Friday - At The Dudley Group, we understand the benefits of offering a range of flexible working options from day one of employment to support both employees and the Trust. Offering flexible working opportunities is one of the ways that the Trust aims to attract and retain a diverse workforce. Further information on the options available can be found via the link in the job advert.)
Job ref
253-1026-8348078
Employer
The Dudley Group NHS Foundation Trust
Employer type
NHS
Site
Russell's Hall Hospital
Town
Dudley
Salary
£28,392 - £31,157 Pro Rata Per Annum
Salary period
Yearly
Closing
13/11/2026 23:59

Employer heading

The Dudley Group NHS Foundation Trust logo

Medical Secretary Rheumatology - 9 month FTC/Secondment

NHS AfC: Band 4

Job overview

To provide a comprehensive medical secretary service to the Rheumatology Multidisciplinary Team.

To work collaboratively with other medical secretaries to ensure clinical correspondence is produced and distributed within acceptable timescales. The post holder will carry out duties in a way to make a direct and positive contribution to the organisation of the work. It is essential that the post holder should exercise initiative commensurate with the role and that confidentiality be maintained at all times.

To prioritise workload independently, identifying urgency, highlighting problems and taking appropriate action to prevent or solve problems without supervision.

In the absence of the Medical Secretary, participate in the outpatient booking process by coordinating clinic capacity and liaising with relevant departments. Dealing with cancellations to ensure full utilisation of available clinic slots to ensure adherence to National and Trust waiting times.

Main duties of the job

To provide a medical secretarial service within the Rheumatology Team and Ambulatory Directorate.

To undertake accurate audio/copy typing of medical correspondence and general administration for the Consultants and their teams. This will include highly sensitive and complex medical terminology with a need for confidentiality.

Assist in the rearrangement of clinical activity (out-patient clinics) when the Consultant or other member of his/her team arranges leave, by liaising with the appropriate members of staff within the Trust.

Assist in achieving National and Local performance targets by ensuring clinical letters are produced in a prescribed timescales.

Working for our organisation

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of “excellent health care, improved health for all”.  We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible.  We believe no-one should have to sacrifice family, friends, or their personal interests for work.  We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values. 

Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)

Detailed job description and main responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.

Person specification

Interests and motivation for the job

Essential criteria
  • Willing to undertake any necessary training to meet the requirements of the role
  • Ability to work well as part of a team
  • Good communication skills
Desirable criteria
  • Awareness of NHS processes and issues

Education and Qualifications

Essential criteria
  • English and Maths 4/C or above
  • Medical Secretary AMSPAR or equivalent
  • ECDL or proof of competence with Microsoft Office especially Excel
  • NVQ level 2 in Business Admin

Skills and Experience

Essential criteria
  • Previous secretarial/admin experience
  • Excellent organisational skills and telephone manner
  • Communicate effectively with a variety of audiences
  • Experience of working using own initiative
  • Ability to prioritise and work under pressure to deadlines
  • Excellent attention to detail
Desirable criteria
  • Previous employment in NHS or similar role

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDisability confident leaderInvestors in People: GoldImproving working livesMindful employer.  Being positive about mental health.Care Leaver CovenantNHS Pastoral CareArmed Forces Covenant Bronze AwardENEI 2024 Gold

Application numbers

Please be aware that we reserve the right to close this vacancy when we have received a sufficient number of applications.

Documents to download

Apply online now

Further details / informal visits contact

Name
Lindsay Corns
Job title
Team Leader
Email address
[email protected]
Telephone number
01384 456111
Additional information

01384 456111 ext 3698

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