Job summary
- Main area
- Same Day Emergency Care
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Full time - 36 hours per week (days/nights and weekends) - At The Dudley Group, we understand the benefits of offering a range of flexible working options from day one of employment to support both employees and the Trust. Offering flexible working opportunities is one of the ways that the Trust aims to attract and retain a diverse workforce. Further information on the options available can be found via the link in the job advert.)
- Job ref
- 253-0525-7161606
- Employer
- The Dudley Group NHS Foundation Trust
- Employer type
- NHS
- Site
- Russells Hall Hospital
- Town
- Dudley
- Salary
- £24,169 Pro Rata
- Salary period
- Yearly
- Closing
- 22/05/2025 23:59
Employer heading

Ward Clerk SDEC
NHS AfC: Band 2
Job overview
An exciting opportunity is available for you to join the Same Day Emergency Care Unit.
We are looking for an individual to join our team who has excellent organisational and communication skills and is able to work flexibly.
Communicate effectively with other members of the health care team, patients and relatives.
The post holder will be required to work as part of a team committed to delivering and improving a high standard of care within The Dudley Group NHS Foundation Trust.
Main duties of the job
To provide Reception cover and comprehensive administration support within the Same Day Emergency Care Unit.
Working on a flexible rota basis working 12hrs a day covering 7 days a week between the hours of 7am and 10.30pm.
To assist nursing staff with clerical duties relating to the admission, discharge and transfer of patients.
Communicate effectively with other members of the health care team, patients and relatives.
Working for our organisation
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of “excellent health care, improved health for all”. We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.
As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.
Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.
Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)
Detailed job description and main responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.
Person specification
Qualifications & Education
Essential criteria
- GCSE or equivalent at Grade C / Level 4-9 to include Maths and English
Desirable criteria
- NVQ level 2 in Business and Administration or equivalent
Knowledge and Training
Essential criteria
- Knowledge of Microsoft offices packages
Desirable criteria
- Proficient in the use of NHS systems eg; Sunrise, OASIS
Experience
Essential criteria
- Previous administrative and clerical experience
Desirable criteria
- Previous relevant experience in a similar role
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Jean-Marie Pegg
- Job title
- Directorate Manager
- Email address
- [email protected]
- Telephone number
- 01384 456111
- Additional information
01384 456111 ext 2272
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