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Job summary

Main area
Trauma & Orthopaedics
Grade
Apprenticeships: Apprenticeship
Contract
Apprenticeship: 18 months
Hours
Full time - 37.5 hours per week
Job ref
253-0526-7959201
Employer
The Dudley Group NHS Foundation Trust
Employer type
NHS
Site
Russells Hall Hospital
Town
Dudley
Salary
£15,642.90 Apprentice wage first 12 months last 6 months age minimum wage
Salary period
Yearly
Closing
15/06/2026 23:59

Employer heading

The Dudley Group NHS Foundation Trust logo

Medical Administration Apprentice - T&O

Apprenticeships: Apprenticeship

Job overview

An exciting opportunity has arisen for a Medical Administration Apprentice to join the Trauma & Orthopaedic Department at The Dudley Group NHS Foundation Trust. 

Our Medical Administration apprenticeship offers you the chance to earn a salary, gain valuable experience and new skills, whilst supported to achieve a professional qualification.

The Dudley Group NHS Foundation Trust is looking for individuals who are:

  • Pro-active
  • Enthusiastic
  • Self-motivated
  • Caring and Respectful

Individuals will also be keen to learn and develop new skills and willing to be flexible to meet the changing demands of the service.

Main duties of the job

This role involves supporting and assisting the T&O Secretarial Team, working closely with secretaries, consultants and our colleagues.

Apprenticeship Programme details:

  • Apprenticeship standard - Business Administration, Level 3
  • The AMSPAR Level 2 Certificate in Medical Terminology
  • Training provider will be DBC Training and Mediterm
  • The programme will be on a fixed term contract for 18 months
  • Salary will be paid at National Apprentice wage, £8 per hour with a yearly salary of £15,642.90 for the first 12 months. For the final 6 months, this will change to minimum wage for age.

Eligibility

Candidates must have:

  • Maths and English - GCSE grade D or above, grade 3 to 9, or equivalent in Functional Skills at level 1.

Please Note: you will need to provide original certificates as proof of these qualifications.

Candidates who hold the following qualifications are not eligible:

  • A degree / degree level qualification or higher in Business Administration or similar related subject
  • NVQ/QCF / Apprenticeship Standard Level 3 or higher in Business Administration
  • The AMSPAR level 2 Certificate in Medical Terminology

Candidates who have previously started or part completed a Business Administration Level 3 Apprenticeship or the AMSPAR certificate, must declare this on their application.

Working for our organisation

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of “excellent health care, improved health for all”.  We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace

We are committed to becoming a diverse and an inclusive employer and where people feel sense of belonging. Seeking to expand diversity within our teams, we positively encourage applications from under-represented groups such as ethnically diverse, disabled and LGBTQ+ groups. We are also under-represented in-terms of gender within nursing roles and we would welcome applications from people from male and non-binary backgrounds

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD department. These include topics such as communication, wellbeing, team development, cultural competency, and values, plus much more. For those in a Management/Leadership role, there are additional programmes to support you to develop the skills you need. These include our Managers Essentials Programme and a Leadership Programme that all managers will attend as part of your Dudley Managers Induction. Our Learning Prospectus is a great way to discover the details behind what’s available for you here at The Dudley Group

We are committed to home life balance through flexible working and making reasonable adjustments where possible

Detailed job description and main responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake

Person specification

Qualifications & Education

Essential criteria
  • Maths & English at GCSE grade D or above / 3 – 9, or the equivalent Functional Skills at Level 1

Knowledge and Training

Essential criteria
  • Knowledge of Microsoft Office products including, MS Word, MS Excel and MS Outlook.
Desirable criteria
  • Awareness of confidentiality

Experience

Essential criteria
  • Accurate keyboard skills
  • Accuracy/Attention to detail
Desirable criteria
  • Problem solving
  • Demonstrated work experience

Communication & Relationship Skills

Essential criteria
  • Good written communication skills
  • Good verbal communication skills
  • Good interpersonal skills
  • Demonstrates a responsible attitude to their work
  • Commitment to developing a professional approach to colleagues, patients and visitors
  • Ability to work as part of a team and/or individually

Analytical & Judgement Skills

Essential criteria
  • Willing to learn and develop
  • Interest in pursuing a formal apprenticeship in administration

Planning & Organisational Skills

Essential criteria
  • Good organisation skills
  • Good timekeeping
  • Reliable

Equality, Diversity, Inclusion and Trust Values

Essential criteria
  • Able to provide safe, caring, and effective services
  • Values and behaviours that reflect the Trust values of Care, Respect and Responsibility
  • Commitment to creating a diverse and inclusive workplace that is free from discrimination and where people feel they belong and their contribution is valued

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDisability confident leaderInvestors in People: GoldImproving working livesMindful employer.  Being positive about mental health.Care Leaver CovenantNHS Pastoral CareArmed Forces Covenant Bronze AwardENEI 2024 Gold

Documents to download

Apply online now

Further details / informal visits contact

Name
Rachel Greasley
Job title
Assistant Directorate Manager
Email address
[email protected]
Telephone number
01384456111
Additional information

For an informal chat, please contact 01384 456111 ext. 3927

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