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Job summary

Main area
ADHD Service
Grade
Band 3
Contract
12 months (Fixed Term)
Hours
Full time - 37.5 hours per week (Monday to Friday - 09:00 - 17:00)
Job ref
436-7901130
Employer
Birmingham and Solihull Mental Health NHS Foundation Trust
Employer type
NHS
Site
Longbridge Community Health Centre
Town
Rubery
Salary
£25,760 - £27,476 per annum, pro rata
Salary period
Yearly
Closing
19/04/2026 23:59
Interview date
06/05/2026

Employer heading

Birmingham and Solihull Mental Health NHS Foundation Trust logo

Band 3 Team Administrator - ADHD Team

Band 3

Please note that this post may close earlier than the indicated closing date if a sufficient number of applications are received.

Job overview

An exciting opportunity has become available for an enthusiastic and motivated admin member to join the Community ADHD Team.

The ADHD Team provide assessment, specialist support, treatment and care planning for service users with mental health problems such as depression and psychotic mental illness.

Excellent communication, attention to detail and interpersonal skills are essential to this very busy role. Proven ability to work to tight deadlines, ability to use Microsoft office applications and a good telephone manner.

The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role.

Main duties of the job

  • The successful applicant will be a focal point for patients booking appointments and processing referrals.
  • Working as a team player, you will need to be highly motivated, flexible and enthusiastic with excellent organisational, communication and IT skills.
  • You will need to meet deadlines and be able to work under pressure.
  • You will be required to provide a comprehensive administrative and secretarial support service to the Team Manager and clinical staff within the team, accordingly.
  • The post holder will be expected to have a caring, professional and empathic approach, whilst also maintaining boundaries and confidentiality.
  • Liaising with multi-disciplinary team members, other health professionals and staff within the trust, GP’s, Social workers, Service users, Carers and other appropriate agencies.

Working for our organisation

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust.  Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year.  We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community.  If you are looking for a place to belong, where you can make a real difference to people’s lives, join our team where our warm welcome is waiting for you.

Detailed job description and main responsibilities

For further information about the main responsibilities please view the attached job description and person specification.

We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)

We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

Person specification

Training & Qualifications

Essential criteria
  • GCSE Maths and English grade 4 or equivalent
  • Working Knowledge of Microsoft Office systems
Desirable criteria
  • NVQ 3 Business Administration

Experience

Essential criteria
  • Administrative experience preferably within a healthcare setting.
Desirable criteria
  • Experience of working in a mental health service

Skills and Knowledge

Essential criteria
  • Aptitude for information technology
Desirable criteria
  • Working experience of minute taking

Personal Qualities

Essential criteria
  • Able to work on own initiative.
  • Ability to communicate at all levels in challenging situations.

Employer certification / accreditation badges

We are a Living Wage EmployerPositive about disabled peopleDefence Employer Recognition Scheme (ERS) - BronzeStonewall Health ChampionsDisability confident employerArmed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

Documents to download

Apply online now

Further details / informal visits contact

Name
Sharon Walters
Job title
Support Service Manager
Email address
[email protected]
Telephone number
07985 883481
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