Job overview

An exciting opportunity has arisen for a band 6 Nurse Referral Advisor to be part of a multidisciplinary team based with the Single Point of Access (SPA) which is part of our Trusts commitment to deliver excellent and responsive assessment.  The successful candidate will have the opportunity to develop within our evolving PCCT team , shape the vision of an inclusive Care Navigation Centre. We have been the first in the Midlands to develop a true Single Point of Access, with your help we would continue to be the first in many other endeavours.

You will be working within a friendly team and be part of expanding a new and exciting service, incorporating streaming  within the Emergency Department. Appropriate training will be given.

Main duties of the job

Provide management and support for all patients to access appropriate care as dictated by their clinical requirements. This includes supported access to same day emergency care, admission or assessment our the identification of other community and alternative pathways. This is an integrated role to support all referring clinicians from a range of sources including GPs, clinicians, WMAS and NHS 111 referrals process and to improve the patients' hospital journey and improve the Emergency Department waiting time by reducing unnecessary Emergency Department attendances. 

You will need to have experience of enhanced nursing assessment, and an ability to communicate across a wide range of specialities and clinical groups. The role involves using your skills to direct patients to the most appropriate care facility using a clinical triage tool.

Experience in ED is a requirement for this role. 

Working for our organisation

Sandwell and West Birmingham NHS Trust (SWBT) is an integrated care organisation with a budget of approximately £600 million and over 7,000 staff. Diversity and social care is at the core of what we do as the Trust provides Community and Acute Services to over half a million people in an urban centre that demands massive regeneration and has substantial premature mortality. 

Our new acute hospital, the Midland Metropolitan University Hospital (MMUH), opens in 2024 and will provide care to our local population from a first class, purpose-built premises. As a result, the base of this role may change to MMUH from 2024 (or beyond). This will be applicable to your role on a rotational basis, you will be informed during the recruitment process and continuing your application with this understanding. The development of the new hospital will play an important role in the regeneration of the wider area and in improving the lives of local people and reducing health inequalities. 

We have three newly emerging strategic objectives:

1. Our People – to cultivate and sustain happy, productive and engaged staff
2. Our Patients – to be good or outstanding in everything we do
3. Our Population – to work seamlessly with our partners to improve lives

Multi-site working 

The four partner Trusts of the Black Country Provider Collaborative (Dudley Group NHS FT, Royal Wolverhampton NHS Trust, Sandwell & West Birmingham NHS Trust, and Walsall Healthcare NHS Trust) are actively working in partnership to deliver a collective vision focused on providing "better, faster and safer care to the population of the Black Country and beyond". 

To support this vision, we are (where appropriate and safe to do so) actively looking at new models of care which:

Against this context, although this post is hosted by Sandwell & West Birmingham NHS Trust, there may be an expectation to work flexibly across the four partner Trusts to better meet patient and service needs.