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Job summary

Main area
Technical
Grade
Band 3
Contract
Permanent
Hours
  • Full time
  • Part time
37.5 hours per week (1 full time post , 1part time post 22.5 hours)
Job ref
820-6189186-ASR
Employer
Birmingham Community Healthcare NHS Foundation Trust
Employer type
NHS
Site
West Midlands Rehab Centre
Town
Selly Oak Birmingham
Salary
£22,816 - £24,336 per annum
Salary period
Yearly
Closing
16/05/2024 23:59
Interview date
29/05/2024

Employer heading

Birmingham Community Healthcare NHS Foundation Trust logo

Band 3 Technical Assistant for Planned Preventative Maintenance

Band 3

Job overview

An exciting opportunity has arisen for a person with experience of working in a professional/technical environment  and with good standards of maths and English and with A level or NVQ level 3 qualifaction to join the Technical team within the Access to Communication and Technology Service.

The post holder will need to work independently and travel widely within the West Midlands region and therefore being a car driver is essential.

The post-holder will work within three clinical caseloads relating to Electronic Assistive Technology (EAT): people with severe physical disabilities who may need Environmental Control (EC) or computer access and people with communication and language difficulties who may need Alternative & Augmentative Communication (AAC).

Do you have the skills required to join our team? We are looking for a hands on person who is enthusiastic and motivated to work with us! 

Main duties of the job

The post will be working in the ACT Technical Service, a team of technical staff that support the clinical team in delivering electronic assistive technology solutions to clients. The post holder will work under the direction of the Senior Technician for their daily duties.

The primary role for this post is to perform the annual maintenance including statutory electrical PAT testing, generally in domiciliary settings (ie patient’s homes). There will also be a requirement to deliver/collect equipment.

To establish effective working relation with the following:

  • ACT Team – Clinical, Technical, Stock and Admin staff
  • Patients, their carers and families
  • Assistive technology providers
  • Other departments

Working for our organisation

Be Part of Our Team...

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.

IMPORTANT

  • Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process.
  • Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address.

Detailed job description and main responsibilities

For further details on the main responsibilities, please see the attached job description and person specification.

Technical

Ensure that equipment supplied by ACT is safe to use and in good repair by performing the annual maintenance checks. This involves a careful visual examination of the device, its accessories and the mains connections and cables, a functional inspection followed by an electrical safety test to confirm that the device meets the Statuatry Electrical Safety Testing requirements and completion of the clinical review questionaire .

To conduct unaccompanied visits to clients to inspect existing equipment. These environments are often cramped and occasionally unpleasant conditions. This could include schools, hospitals and nursing/care or the client’s home. This could be shadowed by trainees or other healthcare professionals on occasions.

Withdraw equipment, where appropriate, from the client's environment this may require contact with carers of recently deceased clients.

Identify and resolve basic faults on complex equipment.

Be able to use electric safety testing equipment, and hand tools requiring fine precision, eg screwdriver, tweezers, hammer etc

Maintain and manage their own levels of stock (eg chargers, batteries etc), to be carried with the post holder when out on visits to clients home.

Assist, by setting up equipment and providing technical support in the delivery of training by ACT clinicians to students, professionals and members of the public.

Professional

To work under the direction of the senior technician and liaising with administrative staff to plan the visit timetable and reschedule in response to changes.

To make accurate detailed entries in equipment management system (BEST) and electronic patient record (RiO) of all work performed and in line with trust guidelines and UK data protection requirements,of all equipment tested for clients and ACT use.

To use appropriate equipment documentation and training information for clients, carers and other professionals.

To complete other administrative tasks within the workshop as necessary, including record keeping into the ACT Information systems and for statistical purposes, filing, copying etc.

Be able to communicate with other professionals within ACT, relaying appropriate information including some clinical information, to the appropriate people.

Person specification

Qualifications

Essential criteria
  • Good standard of education to GCSE level, including Maths and English
Desirable criteria
  • A level or NVQ level 3 or ONC in relevant subject or equivalent
  • Portal Appliance Testing Qualification

Experience

Essential criteria
  • Experience of working in a professional/technical environment (e.g. retail, healthcare, maintenance)
Desirable criteria
  • Have an awareness of the challenges presented by disability

Skills

Essential criteria
  • Good written and verbal communication skills
  • Good computer skills and confidence
Desirable criteria
  • Ability to use basic engineering hand tools and equipment

other

Essential criteria
  • Able to be independently mobile across Trust sites and the West Midlands. Therefore hold a driving license.

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyMindful employer.  Being positive about mental health.Disability confident employerStep into health

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Kevin McGrath
Job title
Technical Services Lead
Email address
[email protected]
Telephone number
01214663050
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