Job summary
- Main area
- Dementia & Frailty
- Grade
- Band 3
- Contract
- 12 months (Fixed Term)
- Hours
- Full time - 37.5 hours per week (Mon-Fri 9am to 5pm)
- Job ref
- 436-7195225-A
- Employer
- Birmingham and Solihull Mental Health NHS Foundation Trust
- Employer type
- NHS
- Site
- Little Bromwich Centre
- Town
- Small Heath
- Salary
- £24,625 - £25,674 per annum, pro rata
- Salary period
- Yearly
- Closing
- 30/06/2025 23:59
Employer heading

Band 3 Team Administrator - Little Bromwich Centre
Band 3
Please note that this post may close earlier than the indicated closing date if a sufficient number of applications are received.
Job overview
To provide a comprehensive administrative and secretarial support service to the Memory Assessment (MAS) Team and Admiral Nurses. To operate within the Division’s/Team’s systems and act as part of a wider administration/secretarial team.
Main duties of the job
The post holder will be responsible for undertaking a wide range of administrative and secretarial duties, which includes the receipt of all correspondence, including referrals, ensuring the appropriate action is taken. Processing of clinical letters, reports, case summaries and other correspondence as required by the clinical team.
To act as the focal point of contact and be responsible for the dissemination of information, messages and enquiries for the Memory Assessment Team/Admiral Nurses.
To provide cross cover and support to other teams in the event of absence planned or otherwise.
Liaising with multi-disciplinary team members, other health professionals and staff within the trust, GP’s, Social workers, Service users, Carers and other appropriate agencies.
Working for our organisation
Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.
Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people’s lives, join our team where our warm welcome is waiting for you.
Detailed job description and main responsibilities
For further information about the main responsibilities please view the attached job description and person specification.
We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)
We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.
Person specification
Training and Qualifications
Essential criteria
- NVQ level II in Business Admin or equivalent, plus relevant experience, or prepared to work towards Or RSA Typing II, plus relevant administration experience, or prepared to work towards
- GCSE or equivalent in English & Maths
Knowledge and Experience
Essential criteria
- Experience in dealing with a range of disciplines and agencies
- Experience of dealing with sensitive situations
- Sound up to date knowledge and experienced in the use of Microsoft packages to include word, excel and outlook
- Working knowledge of Data Protection Act and Information Governance
Desirable criteria
- Experience of working in a client facing organisation
Skills & abilities
Essential criteria
- Ability to take notes at meetings
- Ability to transcribe from audio, using digital dictation systems.
Desirable criteria
- Previous Experience of working in a Health or Public Sector environment
- Working knowledge of RIO
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Mrs Bahana Loskor
- Job title
- Admin Lead
- Email address
- [email protected]
- Telephone number
- 0121 301 0900
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