Job summary
- Main area
- Mental Health
- Grade
- Band 3
- Contract
- 12 months (Fixed Term)
- Hours
- Full time - 37.5 hours per week (Monday to Friday 09.00 - 17.00)
- Job ref
- 436-7431541
- Employer
- Birmingham and Solihull Mental Health NHS Foundation Trust
- Employer type
- NHS
- Site
- Lyndon Resource Centre
- Town
- Solihull
- Salary
- £24,937 - £26,598 per annum, pro rata
- Salary period
- Yearly
- Closing
- 28/09/2025 23:59
- Interview date
- 13/10/2025
Employer heading

Band 3 Administrative Assistant - Solihull
Band 3
Please note that this post may close earlier than the indicated closing date if a sufficient number of applications are received.
Job overview
Based in our offices in Solihull you will provide an efficient and effective administrative support service within the Solihull Neighbourhood Mental Health Team. To assist the team administrator with administrative and secretarial duties and provide support to our clinical team.
Main duties of the job
The post holder will be responsible for supporting the provision of a administrative service within the Solihull Neighbourhood Mental Health Team.
Working for our organisation
Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.
Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people’s lives, join our team where our warm welcome is waiting for you.
Detailed job description and main responsibilities
For further information about the main responsibilities please view the attached job description and person specification.
We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.
We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)
Site based role
Person specification
Qualifications
Essential criteria
- NVQ Business admin level 2 or equivalent
- English GCSE grade 4 or equivalent
- Maths GCSE grade 4 or equivalent
- RSA II or equivalent
Desirable criteria
- RSA Typing III or equivalent
Knowledge and experience
Essential criteria
- Experience of dealing with sensitive/distressing issues.
- Significant secretarial experience preferably within a medical background.
Desirable criteria
- Experience of working within a fast-paced environment.
Skills
Essential criteria
- Ability to take minutes.
- Aptitude for ICT.
- Experience of using Rio, Emis and other healthcare systems
Desirable criteria
- Ability to communicate at all levels.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Collette Watts
- Job title
- Admin Lead
- Email address
- [email protected]
- Telephone number
- 07985883153
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