Job summary

Main area: Admin
Grade: NHS AfC: Band 3
Contract: Permanent
Hours: Full time - 37.5 hours per week
Job ref: 407-CORP-8274906

Employer: Walsall Healthcare NHS Trust
Employer type: NHS
Site: Walsall Manor Hospital
Town: Walsall
Salary: £25,760 - £27,476 per annum
Salary period: Yearly
Closing: 07/10/2026 23:59

Medical Revalidation and Job Planning Administrator

NHS AfC: Band 3

Walsall Manor Hospital is a busy district general hospital offering compete range of acute services. The Trust primarily serves the immediate population of Walsall with some patients requiring more specialised treatment at other, neighbouring Trusts. The Trust continues to invest in its facilities and services, supporting high-quality care for the communities it serves.

This role offers the opportunity to work within our integrated care model, contributing to high-quality services that help people remain independent in their own homes and communities.

We are committed to investing in our workforce and creating an environment where colleagues can learn, contribute and develop. Our new Urgent Emergency Care Centre, opened in March 2023, demonstrates our ongoing investment in facilities and services.

As an employee, you’ll benefit from an attractive salary and comprehensive benefits package (detailed in Employer Description above), plus access to NHS pension arrangements and staff accommodation where available.

Walsall Healthcare NHS Trust is proud to be part of the Armed Forces Covenant, currently holding the Bronze Award, underlining our commitment to supporting the Armed Forces Community.

RESPECT – COMPASSION – TEAMWORK – PROFESSIONALISM

Detailed job description and main responsibilities

Key Responsibilities
Information and Systems Management:
 Update and add evidence to relevant databases and systems
 Have a working knowledge of appropriate Trust IT systems
 Use of email in an effective and professional manner to communicate with other departments, clinical and non-clinical
Communication:
 Communicate professionally and effectively with members of the multidisciplinary team answering queries and resolving issues within your remit and seeking advice and guidance as appropriate to resolve issues.
 Maintain effective communication networks at all levels across the organisation
 Receive and respond to incoming telephone calls and emails responding and managing in a timely manner or forwarding to your line manager as appropriate
 Recording all messages and queries appropriately
 To issue correspondence in accordance with the Medical Appraisal and Revalidation Policy including reminder letters
 Issue correspondence and communication in relation to the job planning programme of work
Organisational:
 Use own initiative to plan time effectively and prioritise all incoming work on a daily basis, including responding quickly, appropriately and communicating clearly in relation to urgent / important and unpredictable issues ensuring a high quality administrative service.
 Support with preparing background information, collate information into reports, produce statistics and create and manage databases as required.
 To support in the organisation and administration of the job planning schedule and programme of work.
 Assist with the arrangement of meetings ensuring appropriate venues and resources are available. Rescheduling as appropriate to ensure maximum attendance and appropriate with attendees schedules of work
 Escalate any problems/issues to the Medical Revalidation and Job Planning Manager to facilitate the smooth running of the job planning programme of work.
 Provide reports as to the progress of the job planning programme of work
 To support in the organisation and administration of the trust appraisal and revalidation process including reports, reminders and data entry in accordance with the trust policy
 Administer the collation of 360 and multisource data for medical appraisee including patient and colleague feedback
 To accurately type multi source feedback summaries on behalf of appraises and appraisers.
 Input and extract appraisal and revalidation data in an accurate and timely manner in readiness for appraisal

Person specification

Qualifications

Essential criteria

Educated to Diploma/NVQ level 3 or demonstrable equivalent experience
Have GCSE English (Grade C or above) or equivalent
Demonstrate a good understanding and importance of confidentiality and data protection

Experience

Essential criteria

Administration experience preferably in a healthcare setting
Demonstrable experience of working in a secretarial/administrative role in a busy and variable office environment
Experience of entering accurately information onto excel spreadsheets and maintaining accurate and consistent data sheets
Experience of working with Word, Excel, Powerpoint

Skills and Knowledge

Essential criteria

Be flexible to combine working for members of the team effectively and to timescale
Demonstrate good organisational skills, prioritising workload between the demands of each specialty
Excellent knowledge or experience of Microsoft, in particular Word, Excel and/or Access applications, able to make changes to systems to ensure accurate collection of data

Other

Essential criteria

Maintain confidentiality
Ability to work as part of a team
Demonstrate reliable, flexible and self-motivated skill

Please note your application will be transferred from the NHS Jobs system to the internal Walsall Healthcare Trac System. All correspondence will be sent via Trac.

Sponsorship and Visas

We welcome applications from all candidates with the right to work in the UK, including those on Health and Care Visas, Graduate Visas, or other valid permissions. All candidates will be considered on equal terms.

This Trust currently recruits successfully from the domestic labour market and has a sufficient pool of suitably qualified candidates for Band 3 roles. Visa sponsorship is therefore not available for this role currently. Candidates who already hold the right to work in the UK, including those on an existing Health and Care Visa, Graduate Visa, or any other valid permission are welcome to apply and will be considered on equal terms. This position is reviewed regularly in line with Home Office guidance. Right to work will be verified at each stage of the recruitment and monitored throughout employment. All candidates who are offered a position will be required to provide evidence of their right to work in the UK as part of the pre-employment checks process. Where a candidates' right to work is derived from another person’s immigration permission, the Trust will discuss the implications of this with the candidate before a permanent post is confirmed, to ensure that both parties understand the terms on which employment can be sustained.

Recruitment and Selection Approach

In line with best practice and regulatory guidance, our selection process is fair, consistent and based on your ability to perform the role, contribute to the organisation and your potential for development.

What to expect:

• Application screening: Your application will be reviewed against the person specification

• Interview: Typically, a panel interview with competency-based and values-based questions

• Assessment: Role-dependent assessments may include practical tasks or presentations

• Timeline: We aim to complete the process within 47 days of the closing date. Recruitment Journey is attached to all live vacancies.

We are committed to making reasonable adjustments for disabled candidates at any stage. Please contact us to discuss your needs.