Skip to main content

This site is independent of the NHS and the Department of Health.

Please wait, loading

Job summary

Main area
Administration
Grade
NHS AfC: Band 3
Contract
Permanent: 20 hours per week
Hours
Part time - 20 hours per week (Days/hours TBC)
Job ref
407-WCCSS-8321403
Employer
Walsall Healthcare NHS Trust
Employer type
NHS
Site
Manor Hospital Walsall
Town
Walsall
Salary
£25,760 - £27,476 pro rata
Salary period
Yearly
Closing
26/10/2026 08:00

Employer heading

Walsall Healthcare NHS Trust logo

Support Colposcopy Administrator

NHS AfC: Band 3

Walsall Manor Hospital is a busy district general hospital offering compete range of acute services. The Trust primarily serves the immediate population of Walsall with some patients requiring more specialised treatment at other, neighbouring Trusts. The Trust continues to invest in its facilities and services, supporting high-quality care for the communities it serves.

 

This role offers the opportunity to work within our integrated care model, contributing to high-quality services that help people remain independent in their own homes and communities.

 

We are committed to investing in our workforce and creating an environment where colleagues can learn, contribute and develop. Our new Urgent Emergency Care Centre, opened in March 2023, demonstrates our ongoing investment in facilities and services.

 

As an employee, you’ll benefit from an attractive salary and comprehensive benefits package (detailed in Employer Description above), plus access to NHS pension arrangements and staff accommodation where available.

 

Walsall Healthcare NHS Trust is proud to be part of the Armed Forces Covenant, currently holding the Bronze Award, underlining our commitment to supporting the Armed Forces Community.

 

RESPECT  –  COMPASSION  –  TEAMWORK  –  PROFESSIONALISM

Job overview

Support Colposcopy Administrator

AfC Band 3 post - 20 Hours

The Gynaecology service is looking to recruit an enthusiastic, self-motivated administrator to complement our existing friendly team. Your involvement in our team will help fulfil our commitment to delivering a comprehensive, medical audio and word-processing service to the clinical team within the Colposcopy service.

You will have good organisational skills and be able to manage your workload effectively. It is desirable for you to be competent in using Careflow and Dragon dictation software

We require good communication skills and an excellent telephone manner and professionalism is expected within this role at all times. You will have a good command of the English language with the ability to understand and accurately convey verbal and written information.

 

Main duties of the job

Support the Colposcopy Medical Secretary/Administrator with day-to-day management of the service.

Ensure patients receive positive, courteous and helpful support. 

Work with colposcopy medical staff and nurse colposcopists to ensure queries are dealt with effectively.

Respond to patient and community enquiries.

Maintain knowledge of the NHS Cervical Screening Programme and referral pathways.

Manage Direct Referrals ensuring appointments meet National Colposcopy Standards. 

Attend MDT meetings.

Ensure information entered onto database is robust, accurate and complete.

Liaise with departments, GP practices and hospitals to obtain required information.

Act as first point of contact for patients regarding appointments and results.

Ensure results and follow-up appointments are issued appropriately.

Monitor non-attendance and ensure required notifications are made.

Type clinical correspondence including letters to patients

Support service reports, audits and data collection.

Attend training and maintain knowledge of new developments.

Support colposcopy fail-safe processes and quality assurance activities.

To book appointments and manage clinics for the Nurse-led Urogynaecology service

Working for our organisation

Walsall Healthcare NHS Trust The Trust directly employs more than 4,000 staff making it one of the largest employers in Walsall. We are an integrated Trust and the only provider of NHS acute care in Walsall, providing inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor Hospital houses the full range of district general hospital services under one roof. 

We provide high quality, friendly and effective community health services from some 60 sites including Health Centres and GP surgeries. Covering Walsall and beyond, our multidisciplinary services include rapid response in the community and home-based care, so that those with long-term conditions and the frail and elderly, can remain in their own homes to be cared for wherever appropriate.

The hospital site was redeveloped between 2007 and 2010 and has 550 acute beds. It also comprises of outpatient, diagnostic and treatment facilities for short stay cases whilst the upgraded older building provides emergency care.

Over the last 12 months more than £50m has been invested in healthcare services across the hospital’s estate which includes two new, state-of-the-art MRI scanners, the creation of a new 22 bedded Intensive Care Unit and a new Obstetric Theatre and expansion of the Neonatal Unit

Detailed job description and main responsibilities

Support the Colposcopy Medical Secretary/Administrator with day-to-day management of the service.

Ensure patients receive positive, courteous and helpful support. 

Work with colposcopy medical staff and nurse colposcopists to ensure queries are dealt with effectively.

Respond to patient and community enquiries.

Maintain knowledge of the NHS Cervical Screening Programme and referral pathways.

Manage Direct Referrals ensuring appointments meet National Colposcopy Standards. 

Attend MDT meetings.

Ensure information entered onto database is robust, accurate and complete.

Liaise with departments, GP practices and hospitals to obtain required information.

Act as first point of contact for patients regarding appointments and results.

Ensure results and follow-up appointments are issued appropriately.

Monitor non-attendance and ensure required notifications are made.

Type clinical correspondence including letters to patients

Support service reports, audits and data collection.

Attend training and maintain knowledge of new developments.

Support colposcopy fail-safe processes and quality assurance activities.

To book appointments and manage clinics for the Nurse-led Urogynaecology service

Person specification

Qualification

Essential criteria
  • Pass at GSCE Math and English or equivalent
Desirable criteria
  • Audio typing Skills

Experience

Essential criteria
  • Excellent knowledge of the full range of Microsoft Office Programmes (i.e. Word/Outlook/Excel/PowerPoint)
Desirable criteria
  • Experience of using Hospital patient management systems (e.g.Care Flow)
  • At least 1 year in NHS within last 2 years

Skills

Essential criteria
  • Excellent interpersonal and communication skills

Knowledge

Essential criteria
  • Knowledge of medical terminology and secretarial procedures

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleInvestors in PeopleMindful employer.  Being positive about mental health.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Armed Forces Covenant Bronze AwardArmed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

Please note this vacancy may close early due to high volume of applications

Documents to download

Apply online now

Further details / informal visits contact

Name
Emily Bissell
Job title
Deputy Care Group Manager
Email address
[email protected]
Telephone number
01922 721172
Additional information

extension 3061

Apply online nowAlert me to similar vacancies