Detailed job description and main responsibilities

·       Support the team to ensure all commissioners / contract KPI deadlines are met, preventing the organisation from breaching timescales and incurring reputational and financial penalties.

·       To ensure the provision of timely performance data reporting (including dashboards)  to Committees. 

·       Work well with others to improve performance and establish positive relationships.

·       To support the team in developing and delivering a robust performance management and accountability framework.

·       Assist in benchmarking analysis work to support performance improvement, translating the findings into an understandable format. To be familiar with any NHS and National issues and any current local agreements in order to have the knowledge of how this could affect data.

·       To use a range of software (e.g. excel, SQL, Power BI) to produce user friendly and meaningful information for use at all levels across the organisation. For example; performance dashboards.

 ·       To establish and maintain strong relationships with the operational and corporate support teams, acting as a point of contact for performance related queries.

·       Liaise with Information analysts and other providers of information to ensure the timely flow of data to support the performance framework process.

·       To be willing to develop skills with analysis tools, e.g. SQL Server, Power BI software through formal training and/or self-managed workplace learning.

·       Deputise for the Performance Analyst when necessary, including attending meetings to present and discuss data and requirements.

·       Ensure that the organisation values are upheld and the Performance and Information team is positively represented.

·       To co-ordinate the performance reports on a monthly basis ensuring that the reports are completed in line with time scales and all changes are incorporated appropriately. In order to achieve this it will be necessary to liaise with colleagues within the Performance and Information Team and also colleagues in other  teams. Establishing systems to ensure the process is as smooth as possible.

·       Ensure that sensitive/ personal data is managed in line with the requirements of the GDPR and associated legislation (Caldicott Guardian).

·       Help colleagues to understand performance.

·       Ensure all reports are checked for accuracy on a continuous basis.

·       To provide day to day supervision and training as and when required to junior direct reports.

·       Undertake other duties commensurate with the role as required by business need, not specified in the job description.

·       Able to regularly concentrate for prolonged periods of time when analysing and quality assuring data.

·       Manage personal workload to ensure departmental and corporate priorities are satisfied and deadlines are met, raising any potential issues or concerns at the earliest opportunity.

·       Demonstrate flexibility to ensure the Team is able to provide comprehensive cover during core hours and ensure all required deadlines are achieved.