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Job summary

Main area
Community Nursing
Grade
NHS AfC: Band 3
Contract
Permanent: service provides cover 24 hours per day, 7 days per week.
Hours
  • Full time
  • Part time
  • Flexible working
37.5 hours per week (Over 24/7 on pro rota basis)
Job ref
407-COMMUNITY-7445614
Employer
Walsall Healthcare NHS Trust
Employer type
NHS
Site
Blakenhall Village Centre
Town
Walsall
Salary
£24,937 - £26,598 Mileage can be claimed
Salary period
Yearly
Closing
13/10/2025 23:59

Employer heading

Walsall Healthcare NHS Trust logo

Urgent Community Response - Clinical Support Worker

NHS AfC: Band 3

Walsall Healthcare NHS Trust provides integrated acute and community Healthcare in the West Midlands serving a population of 260,000 residents. Walsall Manor Hospital houses the full range of district general hospital services. The £170 million development was completed in 2010 and we are continually upgrading. Construction of the new integrated critical care unit was completed in 2018, extension of a Neonatal Unit and an approved plan to build a brand new, state of the art Emergency Department which commenced in 2021

We provide high quality, friendly and effective community health services from multiple sites covering Walsall. Our multidisciplinary services include rapid response and homebased care, so that those with long term conditions and the frail elderly can remain in their own homes.

We are recommended by colleagues as a place to work which is supported by the trusts values to work as part of a team, being respectful, compassionate and professional. We are committed to investing in our workforce

Following our recent CQC visit the Trust was rated as outstanding for care and this has been recognised by NHS Improvement. 

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including: salary sacrifice scheme; car leasing scheme; on-site staff accommodation (subject to availability); the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme; and the opportunity to develop and implement your expertise in an encouraging yet challenging environment

We would particularly welcome applications from people from a Black, Asian and Minority Ethnic background and from people with a disability; these groups are currently under-represented at senior level, we value diversity within our Trust and are working to achieve equality in our recruitment.
 
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment at this time, we do encourage our staff to get vaccinated. We will be checking the vaccination status of all new starters so that we can manage individual and environmental risks, and so that we can support those who may be undecided about vaccination. If you are unvaccinated there is helpful advice and information at COVID-19 Vaccination | How to access your vaccine in the Black Country and West Birmingham (blackcountryandwestbirmccg.nhs.uk) where you can also find out more about how to access vaccination. There is a current Government consultation underway which will determine whether some new starters may need to be vaccinated.
 

Walsall Healthcare NHS Trust is proud to be part of the Armed Forces Covenant.  The Trust currently holds the Bronze Award which underlines the Trust’s commitment to supporting the Armed Forces Community.  As an organisation, we are aiming to achieve the next level Silver award, with our sights firmly on Gold.

 

 RESPECT - COMPASSION - TEAMWORK - PROFESSIONALISM

 


 

Job overview

To support the Urgent Community Response service in the provision of care for housebound patients by assisting with clinical procedures and undertaking delegated duties unsupervised. This will involve direct care with clients (within their own homes, or care homes) who have been admitted to the care of the Community Urgent Care Response Service. The post holder will be supported and supervised by the senior clinician but will work regularly without supervision. This role supports the proactive monitoring of clients in order to promote and sustain their independence and to prevent unnecessary hospital admissions.

PLEASE NOTE, WE MAY CLOSE THIS VACANCY EARLY IF WE RECEIVE HIGH NUMBERS OF APPLICATIONS.

Main duties of the job

Main Responsibilities Clinical Responsibilities The post holder will highlight risk and changes in patient’s circumstances/condition by effective communication with registered practitioners.

•Be expected to implement and deliver a care plan, undertaking assigned procedures as directed, working within the boundaries identified by the registered practitioner.

•Demonstrate excellent communication skills with clients, relatives, carers and colleagues.

 •Understand the roles of the multidisciplinary team and support services available within the community.

•Maintain excellent written and electronic patient records.

•To undertake nursing procedures and treatments as required, working within outlined lower-level clinical competencies and Trust protocols, as directed by the senior clinician.

 •To work in partnership with patients, relatives, and carers and the wider multi- For One & All 2 disciplinary team in developing assessment, planning, implementation and evaluation of care.

•To support and enable clients to maintain their health needs.

 •To deliver programmes of health education and health promotion as required.

 •To undertake appropriate risk assessments and take the appropriate action which may avoid foreseeable harm occurring to patients in their own home.

Working for our organisation

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.

Detailed job description and main responsibilities

Main Responsibilities Clinical Responsibilities The post holder will highlight risk and changes in patient’s circumstances/condition by effective communication with registered practitioners.

•Be expected to implement and deliver a care plan, undertaking assigned procedures as directed, working within the boundaries identified by the registered practitioner.

•Demonstrate excellent communication skills with clients, relatives, carers and colleagues.

 •Understand the roles of the multidisciplinary team and support services available within the community.

•Maintain excellent written and electronic patient records.

•To undertake nursing procedures and treatments as required, working within outlined lower-level clinical competencies and Trust protocols, as directed by the senior clinician.

 •To work in partnership with patients, relatives, and carers and the wider multi- For One & All 2 disciplinary team in developing assessment, planning, implementation and evaluation of care.

•To support and enable clients to maintain their health needs.

 •To deliver programmes of health education and health promotion as required.

 •To undertake appropriate risk assessments and take the appropriate action which may avoid foreseeable harm occurring to patients in their own home.

 •To inform the senior clinician of all changes in relation to patient care.

 •Identify changes in patient’s conditions and recognise within their capabilities were

significant changes in the care plan are required and report these back to the senior clinician, facilitating a step-up approach to care delivery.

•To work within and continue to develop knowledge and skills for lower-level clinical competencies as identified for the role.

 

Person specification

Flexibility

Essential criteria
  • Ability to complete shifts - 24/7
Desirable criteria
  • Recognition of service requirements

Qualifications

Essential criteria
  • NVQ Level 2 in Health and Social Care or equivalent qualification and/or relevant experience.
  • Ability to work within the lower-level competencies as developed within the community nursing service.

Experience

Essential criteria
  • Current experience of working within health/social care setting.
  • Ability to work effectively as part of a team.
  • Ability to organise own workload and use own initiative
  • Effective organisational skills (e.g. following care plans).
Desirable criteria
  • Previous community post

Knowledge and Skills

Essential criteria
  • Effective communication and interpersonal skills with a proven ability to work with other professions.

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleInvestors in PeopleMindful employer.  Being positive about mental health.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Armed Forces Covenant Bronze AwardArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

Please note this vacancy may close early due to high volume of applications

Documents to download

Apply online now

Further details / informal visits contact

Name
Debbie. Watson
Job title
Matron
Email address
[email protected]
Telephone number
01922 604920
Additional information

 

 

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