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Job summary

Main area
Community Nursing
Grade
NHS AfC: Band 6
Contract
Permanent
Hours
Full time - 37.5 hours per week (08:00 til 24:00 7 days a week)
Job ref
407-Community-8341254
Employer
Walsall Healthcare NHS Trust
Employer type
NHS
Site
Blakenhall Village Centre
Town
Walsall
Salary
£39,959 - £48,117 per annum pro rata
Salary period
Yearly
Closing
02/11/2026 23:59

Employer heading

Walsall Healthcare NHS Trust logo

Sister/Charge Nurse / Clinical Practitioner: Care Navigation Centre

NHS AfC: Band 6

Walsall Manor Hospital is a busy district general hospital offering compete range of acute services. The Trust primarily serves the immediate population of Walsall with some patients requiring more specialised treatment at other, neighbouring Trusts. The Trust continues to invest in its facilities and services, supporting high-quality care for the communities it serves.

 

This role offers the opportunity to work within our integrated care model, contributing to high-quality services that help people remain independent in their own homes and communities.

 

We are committed to investing in our workforce and creating an environment where colleagues can learn, contribute and develop. Our new Urgent Emergency Care Centre, opened in March 2023, demonstrates our ongoing investment in facilities and services.

 

As an employee, you’ll benefit from an attractive salary and comprehensive benefits package (detailed in Employer Description above), plus access to NHS pension arrangements and staff accommodation where available.

 

Walsall Healthcare NHS Trust is proud to be part of the Armed Forces Covenant, currently holding the Bronze Award, underlining our commitment to supporting the Armed Forces Community.

 

RESPECT  –  COMPASSION  –  TEAMWORK  –  PROFESSIONALISM

Job overview

Care Navigation Centre is a well-established team in Walsall providing a single point of access for professionals seeking to keep patients in their own home or to avoid an ED admission.

PLEASE NOTE, WE MAY CLOSE THIS VACANCY EARLY IF WE RECEIVE HIGH NUMBERS OF APPLICATIONS.

 

Main duties of the job

 An exciting opportunity has arisen for a Clinical Sister / Charge Nurse / Clinical Practitioner to join our Care Navigation Centre.  You must be a registered practitioner (nurse / paramedic) with evidence of post registration practice at Band 5. Experience of multi-disciplinary / multi agency working is essential. You will be part of a team and have responsibility for the triage and onward referral of patients who require support from the plethora of community services available in Walsall. You will need to work flexibly to meet the demands of the service and be able to forge strong links with colleagues from the community and acute services. You should have good IT skills and a pleasant telephone manner.

 

Working for our organisation

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.

Detailed job description and main responsibilities

· To be responsible for the triage / assessment of care needs and the development, of programmes of care, within Scope of Professional Practice.

· Demonstrate high level of judgemental/analytical skills when interpreting and performing patient  assessments and care planning via the telephone and face to face.

 · Maintain accurate and up to date patient care records, maintaining patient confidentiality, and statistical records as required by the service.

· Work with other professionals to promote multidisciplinary / multiagency working.

· Gain access to enhanced programmes of care in accordance with Walsall Healthcare NHS Trusts integrated care pathways.

Management and Leadership
· Organise workload, showing appropriate time management in agreement with clinical supervisor.
· Provide excellent evidence based clinical triage and care.
· Identify poor professional practice and take appropriate action to address it.
· Act in a professional manner at all times whilst on Walsall Healthcare NHS Trusts business and demonstrate excellence in clinical practice, ensuring compliance to Walsall Healthcare NHS Trust policies and procedures.

· Assist the CNC and VW service manager in strategies that promote quality assurance, Clinical Governance and quality audit.

· Develop clinical skills and access training as required / directed to enable participation in future

 

Please see attached JD and PS for full responsibilities

Person specification

Knowledge and Experience

Essential criteria
  • Basic or working or in depth knowledge of legislation related to primary care services
  • Multi-disciplinary working/Multi-agency working
  • Post registration practice within a secondary or primary care setting – Demonstrate/significant or Extensive
Desirable criteria
  • Basic working or in depth knowledge of NHS polices affecting hospital avoidance.
  • Basic or working or in depth knowledge of clinical governance.

Qualifications

Essential criteria
  • Registered Nurse/ Paramedic level 1 / 2
  • Education to diploma level or able to demonstrate evidence of post registration experience at Band 5 within a similar primary care setting
  • Evidence of personal and professional development

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleInvestors in PeopleMindful employer.  Being positive about mental health.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Armed Forces Covenant Bronze AwardArmed Forces Covenant

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

Please note this vacancy may close early due to high volume of applications

Documents to download

Apply online now

Further details / informal visits contact

Name
Fiona Micheli
Job title
Clinical lead Care Navigation Centre
Email address
[email protected]
Telephone number
01922 604920
Additional information

For informal discussion about the post please contact Sarah Johnson, Care Navigation Team Lead, Intermediate Care Services on 01922 604920 option 1

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