Job vacancy: Logistics Administrator, Walsall Healthcare NHS Trust, Walsall

Job summary

Main area: Digital Services
Grade: NHS AfC: Band 3
Contract: Permanent
Hours: Full time - 37.5 hours per week
Job ref: 407-CORP-7987775

Employer: Walsall Healthcare NHS Trust
Employer type: NHS
Site: Manor
Town: Walsall
Salary: £25,760 - £27,476 pa
Salary period: Yearly
Closing: 29/06/2026 23:59

Logistics Administrator

NHS AfC: Band 3

Walsall Healthcare NHS Trust provides integrated acute and community Healthcare in the West Midlands serving a population of 260,000 residents. Walsall Manor Hospital houses the full range of district general hospital services. The £170 million development was completed in 2010 and we are continually upgrading. Construction of the new integrated critical care unit was completed in 2018, extension of a Neonatal Unit and an approved plan to build a brand new, state of the art Emergency Department which commenced in 2021

We provide high quality, friendly and effective community health services from multiple sites covering Walsall. Our multidisciplinary services include rapid response and homebased care, so that those with long term conditions and the frail elderly can remain in their own homes.

We are recommended by colleagues as a place to work which is supported by the trusts values to work as part of a team, being respectful, compassionate and professional. We are committed to investing in our workforce

Following our recent CQC visit the Trust was rated as outstanding for care and this has been recognised by NHS Improvement.

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including: salary sacrifice scheme; car leasing scheme; on-site staff accommodation (subject to availability); the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme; and the opportunity to develop and implement your expertise in an encouraging yet challenging environment

We would particularly welcome applications from people from a Black, Asian and Minority Ethnic background and from people with a disability; these groups are currently under-represented at senior level, we value diversity within our Trust and are working to achieve equality in our recruitment.

COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment at this time, we do encourage our staff to get vaccinated. We will be checking the vaccination status of all new starters so that we can manage individual and environmental risks, and so that we can support those who may be undecided about vaccination. If you are unvaccinated there is helpful advice and information at COVID-19 Vaccination | How to access your vaccine in the Black Country and West Birmingham (blackcountryandwestbirmccg.nhs.uk) where you can also find out more about how to access vaccination. There is a current Government consultation underway which will determine whether some new starters may need to be vaccinated.

Walsall Healthcare NHS Trust is proud to be part of the Armed Forces Covenant. The Trust currently holds the Bronze Award which underlines the Trust’s commitment to supporting the Armed Forces Community. As an organisation, we are aiming to achieve the next level Silver award, with our sights firmly on Gold.

RESPECT - COMPASSION - TEAMWORK - PROFESSIONALISM

Detailed job description and main responsibilities

Main Responsibilities

§ Liaise with all the organisations comprising the Walsall Health economy with regard to specific IT equipment requirements.

§ Liaise with engineers and end users both clinical and non-clinical on their specific requirements and where necessary seek advice on technical IT solutions from the IT Field Support Manager.

§ Liaise with Suppliers to source equipment to obtain value for money products.

§ Liaise with Finance and Supplies with regards to queries and disputes.

§ Liaise with Audit Personnel as and when required.

§ Liaise with Suppliers with regard to faulty goods supplied or warranty claims.

§ On receipt of an IT equipment or service request by phone, email or letter ensure Customer has the appropriate information to raise a request within the e-procurement system and log as appropriate in IT Stores systems.

§ On receipt of a completed requisition (Information/Communication/Technical) or an internal Informatics request, check Financial details are correctly authorised and requirements are clear. If not either return to Procurement or requester to amend.

§ On receipt of an authorised requisition forward to the Service Operations Manager for technical signoff, pass to Procurement to raise an order and record on the IT Stores systems.

§ Monitor the supply and delivery activities ensuring all necessary paperwork is complete and records kept complying with audit requirements at the Procurement stage.

§ Maintain orders by recording details using division information system and update as appropriate.

§ Maintain workload using Helpdesk system to track requests for quotes, requisitions, non-catalogue request, site surveys and on-going projects.

§ File all relevant documentation for a period required by Financial Audit or internal processes.

§ Produce and maintain documentation for ordering and maintaining accurate records utilising:

Requisitions/Orders

SBS (Finance System)

ICT Forms

Prisym (Warehouse System)

Helpdesk

§ To answer all enquiries regarding the procurement and purchasing of IT and Telecommunications equipment.

Any other task or duties requested by the Service Operations Manager

Person specification

Qualifications

Desirable criteria

Standard GCSE

Knowledge and Experience

Essential criteria

Knowledge of Computing and related equipment

Desirable criteria

Understanding of Logistics function in a Digital environment
Understanding of spreadsheets
Understanding of ordering process

Key Competencies

Essential criteria

Ability to work under pressure
Ability to communicate with colleagues and 3rd parties
Customer Care skills
Ability to work to deadlines

Skills and Aptitudes

Essential criteria

Knowledge of Computing and related equipment
Understanding of Logistics function in a Digital environment

Desirable criteria

Proven aptitude for problem solving.
Effective organisational skills e.g. Moves of users and data

Please note your application will be transferred from the NHS Jobs system to internal Walsall Healthcare Trac System. All correspondence will be sent via Trac

Following our recent CQC visit the Trust was rated as outstanding for care and this has been recognised by NHS Improvement.

** Please Note that this post may be identified as suitable and a preference given for Internal at Risk Employees**

IMPORTANT NOTE ON COMPLETION OF REFERENCE SECTION OF APPLICATION FORM

References from current and previous employers will be sought and must cover a minimum of 3 years employment. When completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover this period. Failure to complete this section may result in your application not being processed.

Please review the attached Job description and person specification carefully before applying to ensure that you meet the essential job requirements.

Candidates should be aware that, regardless of country of origin, their ability to communicate in written and spoken English to the standard required to carry out the post, will be assessed during the selection process.

Referee email addresses should be provided on your application form.

Following the closing date, if you have not heard from us within 6 weeks you may assume your application has been unsuccessful.

We reserve the right to close this job early. Interested applicants are therefore advised to apply as early as possible.

If a large number of applicants meet the essential criteria then random selection will be applied.

We are committed to operating flexible working practices wherever possible and committed to equal opportunities.