Job summary
- Main area
- General Surgery
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (days, nights & weekends)
- Job ref
- 407-SURGERY-7736741
- Employer
- Walsall Healthcare NHS Trust
- Employer type
- NHS
- Site
- Walsall Manor Hospital
- Town
- Walsall
- Salary
- £24,465 per annum
- Salary period
- Yearly
- Closing
- 18/02/2026 08:00
Employer heading
Clinical Support Worker
NHS AfC: Band 2
Walsall Healthcare NHS Trust provides integrated acute and community Healthcare in the West Midlands serving a population of 260,000 residents. Walsall Manor Hospital houses the full range of district general hospital services. The £170 million development was completed in 2010 and we are continually upgrading. Construction of the new integrated critical care unit was completed in 2018, extension of a Neonatal Unit and an approved plan to build a brand new, state of the art Emergency Department which commenced in 2021
We provide high quality, friendly and effective community health services from multiple sites covering Walsall. Our multidisciplinary services include rapid response and homebased care, so that those with long term conditions and the frail elderly can remain in their own homes.
We are recommended by colleagues as a place to work which is supported by the trusts values to work as part of a team, being respectful, compassionate and professional. We are committed to investing in our workforce
Following our recent CQC visit the Trust was rated as outstanding for care and this has been recognised by NHS Improvement.
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including: salary sacrifice scheme; car leasing scheme; on-site staff accommodation (subject to availability); the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme; and the opportunity to develop and implement your expertise in an encouraging yet challenging environment
Walsall Healthcare NHS Trust is proud to be part of the Armed Forces Covenant. The Trust currently holds the Bronze Award which underlines the Trust’s commitment to supporting the Armed Forces Community. As an organisation, we are aiming to achieve the next level Silver award, with our sights firmly on Gold.
RESPECT - COMPASSION - TEAMWORK - PROFESSIONALISM
Job overview
Post holders will support registered nursing staff and other health care professionals in the delivery of nursing care to patients at a level determined by training, competence and experience. They will also assist in the maintenance of the care environment and perform housekeeping, clerical, ancillary and portering roles as requested.
Postholder should only undertake duties for which training has been received and where relevant, competency based assessment successfully completed. Postholder must make nurses and others aware of any limitations to competence.
Main duties of the job
- Assist in the provision of patient care in accordance with the care plan prescribed by registered nurses. Examples of duties include delivery of hygiene, nutrition and hydration, continence care, pressure area care, mobility, rehabilitation and psychological support.
- Assist healthcare professional with treatment and carry out additional care roles under supervision and as determined by the levels of competence achieved.
- changes to patient’s condition or health status to registered nurses
- Assist in care and support of visitors.
- Maintain confidentiality in relation to patients’ records working within the principles of Caldicott guidelines
Working for our organisation
Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.
Detailed job description and main responsibilities
Please refer to the attached Job Description and Personal Specification for further information, thank you.
Person specification
Qualifications
Essential criteria
- QCF/NVQ Level 2 in Healthcare or equivalent qualification/relevant experience
- Maths and English qualification
- Care Certificate or ability to complete within 12 weeks of commencing employment
Skills
Essential criteria
- Able to use and update IT systems with patient information.
- Ability to communicate appropriately with patients, relatives and / or carers
- Able to assess patient’s health, safety and wellbeing while undertaking personal care and referring/escalating to other staff as appropriate.
Experience
Essential criteria
- Manual handing of patients (including toileting, bathing, and turning patients), equipment and stores
- Evidence of effective communication skills
Desirable criteria
- Experience in a healthcare environment
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Jessica Amy Southam
- Job title
- Ward Manager
- Email address
- [email protected]
- Telephone number
- 01922721172
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