Job summary
- Main area
- Gynaecology
- Grade
- NHS AfC: Band 2
- Contract
- Permanent: 37.5 hours
- Hours
- Full time - 37.5 hours per week (Monday-Friday)
- Job ref
- 407-WCCSS-8320526
- Employer
- Walsall Healthcare NHS Trust
- Employer type
- NHS
- Site
- Walsall Healthcare NHS Trust Hospital
- Town
- Walsall
- Salary
- £25,272 Per annum
- Salary period
- Yearly
- Closing
- 26/10/2026 08:00
Employer heading
Clerical Officer in Gynaecology - Easibook/Pre-assessment
NHS AfC: Band 2
Walsall Manor Hospital is a busy district general hospital offering compete range of acute services. The Trust primarily serves the immediate population of Walsall with some patients requiring more specialised treatment at other, neighbouring Trusts. The Trust continues to invest in its facilities and services, supporting high-quality care for the communities it serves.
This role offers the opportunity to work within our integrated care model, contributing to high-quality services that help people remain independent in their own homes and communities.
We are committed to investing in our workforce and creating an environment where colleagues can learn, contribute and develop. Our new Urgent Emergency Care Centre, opened in March 2023, demonstrates our ongoing investment in facilities and services.
As an employee, you’ll benefit from an attractive salary and comprehensive benefits package (detailed in Employer Description above), plus access to NHS pension arrangements and staff accommodation where available.
Walsall Healthcare NHS Trust is proud to be part of the Armed Forces Covenant, currently holding the Bronze Award, underlining our commitment to supporting the Armed Forces Community.
RESPECT – COMPASSION – TEAMWORK – PROFESSIONALISM
Job overview
To work as part of a Gynaecology Out-Patient department team, predominantly responsible for the efficient and effective running of the Gynaecology Easibook/Pre-Assessment Department. To be responsible for booking gynae and breast patients into pre-op appointments, theatre lists and procedure clinic lists whilst adhering to the Patient Access Policy and striving to achieve RTT standards.
At times the post holder will be expected to cover general admin duties within the main Gynaecology Department
PLEASE NOTE, WE MAY CLOSE THIS VACANCY EARLY IF WE RECEIVE HIGH NUMBERS OF APPLICATIONS.
PREVIOUS APPLICANTS NEED NOT APPLY
Main duties of the job
Key Responsibilities
1. To communicate effectively with other members of the MDT, Consultants, medical staff, nurses, clerical staff within other departments and own team, GPs, outside agencies, patients and visitors.
2. Perform general office duties – filing, accessing databases, telephone messages, post, and general enquiries.
3. To communicate effectively with patients and carers giving information and advice as appropriate, particularly when booking appointments.
4. Demonstrate implementation of the Patient Access Policy and the importance of ensuring this is carried out thoroughly, in relation to maintaining the waiting list and achievement of targets.
5. To extract case notes as and when necessary in the Health Records Library.
6. To accurately input data onto theatre I.T. system
7. Produce accurate and up to date theatre lists using the I.T. theatre system.
8. Liaise with clerical and clinical staff ensuring theatre lists are appropriate in relation to case mix and access priorities.
9. Ensure theatre lists are effectively utilised to match pre-determined schedules. Any anomalies or short falls are brought to the attention of the Managers, Matron and Clinician.
10. Input information onto theatre lists that is sensitive and personal but at the same time alerting theatre staff of any impending hazard.
Working for our organisation
Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.
Detailed job description and main responsibilities
To work as part of a Gynaecology Out-Patient department team, responsible for the efficient and effective running of the Gynaecology Easibook/Pre-Assessment Department. To be responsible for booking patients onto theatre lists and procedure clinic lists whilst adhering to the Patient Access Policy and striving to achieve RTT standards.
At times the post holder will be expected to cover general admin duties within the main Gynaecology Department
See Job Description for full responsibilities
Key Responsibilities
1. To communicate effectively with other members of the MDT, Consultants, medical staff, nurses, clerical staff within other departments and own team, GPs, outside agencies, patients and visitors.
2. Perform general office duties – filing, accessing databases, telephone messages, post, and general enquiries.
3. To communicate effectively with patients and carers giving information and advice as appropriate, particularly when booking appointments.
4. Demonstrate implementation of the Patient Access Policy and the importance of ensuring this is carried out thoroughly, in relation to maintaining the waiting list and achievement of targets.
5. To extract case notes as and when necessary in the Health Records Library.
6. To accurately input data onto theatre I.T. system
7. Produce accurate and up to date theatre lists using the I.T. theatre system.
8. Liaise with clerical and clinical staff ensuring theatre lists are appropriate in relation to case mix and access priorities.
9. Ensure theatre lists are effectively utilised to match pre-determined schedules. Any anomalies or short falls are brought to the attention of the Managers, Matron and Clinician.
10. Input information onto theatre lists that is sensitive and personal but at the same time alerting theatre staff of any impending hazard.
Person specification
Qualifications
Essential criteria
- GCSE or equivalent English Language Grade ‘C’ or above
Desirable criteria
- NVQ level 2 in Customer Service (or equivalent)
Experience
Essential criteria
- Substantive Administrative/clerical experience
Desirable criteria
- Using Patient Administration System to input and update personal data (desirable)
Skills
Essential criteria
- Excellent keyboard, IT and administration skills
Desirable criteria
- Must demonstrate good communication and interpersonal skills
Knowledge
Essential criteria
- Must demonstrate an understanding of the need for confidentiality and be aware of the Data Protection Act
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Emily Bissell
- Job title
- Deputy Care Group Manager
- Email address
- [email protected]
- Telephone number
- 01922 721172
- Additional information
use extension 7879
Alternatively contact Vanessa Walker on ext 7879
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