Job summary
- Main area
- Housekeeping
- Grade
- NHS AfC: Band 2
- Contract
- Bank
- Hours
- Flexible working - 0 hours per week (Various Hours - As and when)
- Job ref
- 407-E&F-7359728
- Employer
- Walsall Healthcare NHS Trust
- Employer type
- NHS
- Site
- Manor Hospital
- Town
- Walsall
- Salary
- £24,465 pro rata
- Salary period
- Yearly
- Closing
- 22/10/2025 23:59
Employer heading

Bank Support Services Assistant/open day
NHS AfC: Band 2
Walsall Healthcare NHS Trust provides integrated acute and community Healthcare in the West Midlands serving a population of 260,000 residents. Walsall Manor Hospital houses the full range of district general hospital services. The £170 million development was completed in 2010 and we are continually upgrading. Construction of the new integrated critical care unit was completed in 2018, extension of a Neonatal Unit and an approved plan to build a brand new, state of the art Emergency Department which commenced in 2021
We provide high quality, friendly and effective community health services from multiple sites covering Walsall. Our multidisciplinary services include rapid response and homebased care, so that those with long term conditions and the frail elderly can remain in their own homes.
We are recommended by colleagues as a place to work which is supported by the trusts values to work as part of a team, being respectful, compassionate and professional. We are committed to investing in our workforce
Following our recent CQC visit the Trust was rated as outstanding for care and this has been recognised by NHS Improvement.
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including: salary sacrifice scheme; car leasing scheme; on-site staff accommodation (subject to availability); the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme; and the opportunity to develop and implement your expertise in an encouraging yet challenging environment
Walsall Healthcare NHS Trust is proud to be part of the Armed Forces Covenant. The Trust currently holds the Bronze Award which underlines the Trust’s commitment to supporting the Armed Forces Community. As an organisation, we are aiming to achieve the next level Silver award, with our sights firmly on Gold.
RESPECT - COMPASSION - TEAMWORK - PROFESSIONALISM
Job overview
You will possess good communication skills, work well as part of a team and have the ability to work in an extremely busy and challenging environment. We are committed to providing a high standard of care to our patients using a multidisciplinary approach. You will provide food /beverages & cleaning services to wards, kitchens and associated food service areas, cleaning premises and equipment, in patients, staff and visitor’s areas. You may need to communicate with not only colleagues but also patients, suppliers
and external contractors; support from Supervisor will be provided as necessary
Are you willing to clean within the hospital which could include; blood spillages, faecaes, toilets, in contact with infectious patients, removal of clinical waste etc.
PLEASE NOTE, WE MAY CLOSE THIS VACANCY EARLY IF WE RECEIVE HIGH NUMBERS OF APPLICATIONS.
PLEASE DO NOT APPLY FOR THIS JOB IF YOU REQUIRE SPONSORSHIP AS WE CANNOT SPONSOR PEOPLE ON THE BANK
Main duties of the job
The Housekeeping Department currently has vacancies at Walsall Manor Hospital.
Bank Support Services Assistant roles working various hours Monday through to Sunday, mornings, afternoons, evenings and Weekends
Are you interested in working as part of a dedicated team that takes providing our patients with a clean safe environment seriously? If so then working within the Trust Housekeeping Department could be just what you are looking for.
We are looking for individuals who are fully committed to providing a very high standard of work to support the needs of the Trust and to meet the high standards required to provide a safe environment for the care of our patients 365 days per year which includes weekends and Bank Holidays. Housekeepers are responsible for providing and maintaining a high standard of cleanliness and the provision of food and beverages to patients. A flexible approach is required as you will be required to work in all areas of the Trust working various shifts which may include Mornings, Afternoons, Evenings or Nights. You will have excellent communication skills, be a team player and able to use your own initiative.
Working for our organisation
Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.
Detailed job description and main responsibilities
1. Ensuring that working areas are kept in a clean and hygienic state and that good hygienic practices are observed in line with Trust Policies. By doing so exerting moderate effort from start to end of shift.
2. To maintain a clean and tidy appearance and observe Uniform Policy.
3. To observe correct use and care of equipment/machinery in accordance with manufacturer’s instructions and training. To report to supervisor any fault in machinery or materials, in line with Health & Safety and COSHH Policies. To support the development of equipment lifecycle and be equipment champions.
Person specification
QUALIFICATIOINS
Essential criteria
- Able to read and write. Basic Education to GCSE Grade 4, English and Mathematics or demonstrable experience in a similar role
Desirable criteria
- NVQ/QCF Level 2 in Support Services
- Possession of Level 2 Food Hygiene Certificate
- B.I.C.s British Institure of Cleaning Science Qualification
EXPERIENCE
Essential criteria
- Proven ability to work as part of a team
Desirable criteria
- Ability to carry out job role to exact standards
- Desirable to have worked in the service industry
Skills
Essential criteria
- Demonstrate effective communicatioin skills both verbally and written when communicatioing wiith colleagues, supervisors and Managers
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Natasha Frazer
- Job title
- Facilities Manager
- Email address
- [email protected]
- Telephone number
- 07790 981902
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