Medical eRostering Administrator

NHS AfC: Band 3

Walsall Manor Hospital is a busy district general hospital offering compete range of acute services. The Trust primarily serves the immediate population of Walsall with some patients requiring more specialised treatment at other, neighbouring Trusts. The Trust continues to invest in its facilities and services, supporting high-quality care for the communities it serves.

This role offers the opportunity to work within our integrated care model, contributing to high-quality services that help people remain independent in their own homes and communities.

We are committed to investing in our workforce and creating an environment where colleagues can learn, contribute and develop. Our new Urgent Emergency Care Centre, opened in March 2023, demonstrates our ongoing investment in facilities and services.

As an employee, you’ll benefit from an attractive salary and comprehensive benefits package (detailed in Employer Description above), plus access to NHS pension arrangements and staff accommodation where available.

Walsall Healthcare NHS Trust is proud to be part of the Armed Forces Covenant, currently holding the Bronze Award, underlining our commitment to supporting the Armed Forces Community.

RESPECT – COMPASSION – TEAMWORK – PROFESSIONALISM

Detailed job description and main responsibilities

To support the effective use of the electronic rostering system by providing technical expertise in managing medical rosters

To resolve technical and rostering management queries

Provide professional and efficient technical support, answering queries received in person, via email or via telephone.

To understand NHS Medical Staff Terms and Conditions of service

To provide an effective, customer focused support service, ensuring all users are adequately trained and able to fully utilise the system; ensuring data is kept up to date and that changes are completed in a timely manner

Conduct on-site and remote training programmes for staff to ensure good working knowledge of RL Datix workforce management system

Deliver presentations and produce demonstrations as required

To maintain RL Datix workforce management system ensuring that all employment data (e.g. unit, grade, hours) is accurate

To work closely with managers, clinical and operational staff to support the continued implementation, utilisation and management of RL Datix workforce management systems across the Trust

To support the roll out of additional functionality to ensure full benefits realisation of the RL Datix workforce management system

Configure the RL Datix workforce management systems including the uploading of data, roster build, Award Rule Build, Budgeting and interfaces to Payroll systems

To input data into the e-rostering system to include new units, new starters, contract variations and processing leavers. This also includes system configuration, such as unit/grade mappings, suspect records and assignment issues.

Deal with rota issues quickly as they arise in using creativity to find solutions to problems where the system may not meet the end user’s needs

Person specification

Qualifications

Essential criteria

• Good standard of education, including GCSE Maths and English Grades A-C/Grade 4 or above (or equivalent)
• NVQ Level 3 in Business Administration or related subject, or equivalent level of administrative experience
• Proficient in the use of Microsoft Office applications including Word, Excel, and Powerpoint

Knowledge and Experience

Essential criteria

• Substantial administrative experience using databases and spreadsheets
• Experience of delivering system or software training to individuals and small groups
• Experience working with e-rostering systems, preferably within a healthcare environment

Competencies

Essential criteria

• Ability to manage and prioritise workload, using initiative and escalating issues appropriately
• Ability to analyse information, solve problems and adapt to changing priorities
• Ability to maintain accuracy and data quality when working with workforce and rostering information

Please note your application will be transferred from the NHS Jobs system to the internal Walsall Healthcare Trac System. All correspondence will be sent via Trac.

Sponsorship and Visas

We welcome applications from all candidates with the right to work in the UK, including those on Health and Care Visas, Graduate Visas, or other valid permissions. All candidates will be considered on equal terms.

This Trust currently recruits successfully from the domestic labour market and has a sufficient pool of suitably qualified candidates for Band 3 roles. Visa sponsorship is therefore not available for this role currently. Candidates who already hold the right to work in the UK, including those on an existing Health and Care Visa, Graduate Visa, or any other valid permission are welcome to apply and will be considered on equal terms. This position is reviewed regularly in line with Home Office guidance. Right to work will be verified at each stage of the recruitment and monitored throughout employment. All candidates who are offered a position will be required to provide evidence of their right to work in the UK as part of the pre-employment checks process. Where a candidates' right to work is derived from another person’s immigration permission, the Trust will discuss the implications of this with the candidate before a permanent post is confirmed, to ensure that both parties understand the terms on which employment can be sustained.

Recruitment and Selection Approach

In line with best practice and regulatory guidance, our selection process is fair, consistent and based on your ability to perform the role, contribute to the organisation and your potential for development.

What to expect:

• Application screening: Your application will be reviewed against the person specification

• Interview: Typically, a panel interview with competency-based and values-based questions

• Assessment: Role-dependent assessments may include practical tasks or presentations

• Timeline: We aim to complete the process within 47 days of the closing date. Recruitment Journey is attached to all live vacancies.

We are committed to making reasonable adjustments for disabled candidates at any stage. Please contact us to discuss your needs.