Job summary
- Main area
- Neurology
- Grade
- NHS AfC: Band 2
- Contract
- Fixed term: 12 months (20 Hours Per Week)
- Hours
- Part time - 20 hours per week
- Job ref
- 407-MLTC-7947492-A
- Employer
- Walsall Healthcare NHS Trust
- Employer type
- NHS
- Site
- Walsall Manor Hospital
- Town
- Walsall
- Salary
- £25,272 per annum, pro rata
- Salary period
- Yearly
- Closing
- 18/06/2026 23:59
- Interview date
- 29/06/2026
Employer heading
Admin Support - Cardiology, Elderly Care & Neurology
NHS AfC: Band 2
Walsall Healthcare NHS Trust provides integrated acute and community Healthcare in the West Midlands serving a population of 260,000 residents. Walsall Manor Hospital houses the full range of district general hospital services. The £170 million development was completed in 2010 and we are continually upgrading. Construction of the new integrated critical care unit was completed in 2018, extension of a Neonatal Unit and an approved plan to build a brand new, state of the art Emergency Department which commenced in 2021
We provide high quality, friendly and effective community health services from multiple sites covering Walsall. Our multidisciplinary services include rapid response and homebased care, so that those with long term conditions and the frail elderly can remain in their own homes.
We are recommended by colleagues as a place to work which is supported by the trusts values to work as part of a team, being respectful, compassionate and professional. We are committed to investing in our workforce
Following our recent CQC visit the Trust was rated as outstanding for care and this has been recognised by NHS Improvement.
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including: salary sacrifice scheme; car leasing scheme; on-site staff accommodation (subject to availability); the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme; and the opportunity to develop and implement your expertise in an encouraging yet challenging environment
Walsall Healthcare NHS Trust is proud to be part of the Armed Forces Covenant. The Trust currently holds the Bronze Award which underlines the Trust’s commitment to supporting the Armed Forces Community. As an organisation, we are aiming to achieve the next level Silver award, with our sights firmly on Gold.
RESPECT - COMPASSION - TEAMWORK - PROFESSIONALISM
Job overview
Band 2 Admin Support (12 Months Fixed Term)
The role will require attention to detail, ensuring that all aspects of the medical support secretary duties are completed. This will entail reviewing and filing of medical correspondence into medical notes, tracking and obtaining medical notes to assist the medical secretary and/or management team, assisting with the booking of appointments (where necessary), ensuring a patient focused approach to all aspects of the role. The role may include covering the Cath Lab reception desk at times in a patient facing role.
Please contact [email protected] if you require any further details.
Main duties of the job
To provide efficient, effective and comprehensive administrative support to an assigned team of higher level medical secretaries, clinical staff and/or manager(s) in an administration environment.
See job description for further details.
Working for our organisation
Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.
Detailed job description and main responsibilities
Photocopying, faxing and printing.
Filing (personal, departmental, patient information).
Handling of post.
Requesting, retrieving, sorting and handling of patient notes and other information as required.
Arrange appointments for patients as required.
Order and maintain levels of stock to include completion of requisitions and handling of petty cash if necessary.
Request stationary and other consumables relevant to local base using e-procurement system and/or non-stock in line with financial standing regulations.
Maintain order within the work environment.
See job description for further details.
Person specification
Qualifications
Essential criteria
- Educated to GCSE/O Level standard/equivalent
Desirable criteria
- Word Processing/Audio typing Skills
Knowledge
Essential criteria
- Excellent knowledge of the full range of Microsoft Office Programmes (i
- Experience dealing with non-routine issues such as problem solving, developing alternative or additional administrative procedures.
- Experience working in an office environment
- Able to use own initiative and able to work with limited supervision, managing and prioritising own workload
- Clear understanding of confidentiality and data protection issues
Skills
Essential criteria
- Excellent interpersonal and communication skills
- An understanding of medical terminology
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Hannah Beattie
- Job title
- Care Group Manager
- Email address
- [email protected]
- Telephone number
- 01922721172
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