Job summary
- Main area
- Nursing
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 407-CORP-8398120
- Employer
- Walsall Healthcare NHS Trust
- Employer type
- NHS
- Site
- Walsall Healthcare NHS Trust
- Town
- Walsall
- Salary
- £25,272 per annum, pro rata
- Salary period
- Yearly
- Closing
- 11/11/2026 16:00
Employer heading
Clinical support Worker - Open Day
NHS AfC: Band 2
Walsall Manor Hospital is a busy district general hospital offering compete range of acute services. The Trust primarily serves the immediate population of Walsall with some patients requiring more specialised treatment at other, neighbouring Trusts. The Trust continues to invest in its facilities and services, supporting high-quality care for the communities it serves.
This role offers the opportunity to work within our integrated care model, contributing to high-quality services that help people remain independent in their own homes and communities.
We are committed to investing in our workforce and creating an environment where colleagues can learn, contribute and develop. Our new Urgent Emergency Care Centre, opened in March 2023, demonstrates our ongoing investment in facilities and services.
As an employee, you’ll benefit from an attractive salary and comprehensive benefits package (detailed in Employer Description above), plus access to NHS pension arrangements and staff accommodation where available.
Walsall Healthcare NHS Trust is proud to be part of the Armed Forces Covenant, currently holding the Bronze Award, underlining our commitment to supporting the Armed Forces Community.
RESPECT – COMPASSION – TEAMWORK – PROFESSIONALISM
Job overview
This role will support registered nursing staff in the delivery of nursing care to patients and. Contribute to the maintenance of the care environment, quality initiatives to enhance patient. Care.
The Clinical Support Worker Open Day post is based within TBC and reports to Ward / Department Manager.
Be an integral member of the ward/department team working under the direct supervision of a. Registered practitioner
Ensure that their practice adheres to policies, procedures, and competencies
Act in a manner that upholds privacy, dignity, respect and confidentiality of patients and colleagues.
Main duties of the job
The Care Support Worker will
Be an integral member of the ward/department team working under the direct supervision of a. Registered practitioner
Be responsible for providing care to patients as delegated by the registered practitioner
Contribute to the maintenance of care environment and quality initiatives to enhance patient care
Ensure that their practice adheres to policies, procedures, and competencies
Act in a manner that upholds privacy, dignity, respect and confidentiality of patients and colleagues.
Working for our organisation
As the only provider of NHS acute care in Walsall, we offer a unique opportunity to be part of a Trust making a genuine difference to local health outcomes. The Trust is a busy district general hospital offering compete range of acute services, alongside extensive community services.
A new Urgent Emergency Care Centre was opened in March 2023. The two-storey development has significantly improved emergency care facilities and capacity and has provided almost 5,000 square metres of additional clinical space.
Our strategy is aligned to delivering exceptional care together while supporting a workforce that reflects the communities we serve. We offer clear career development pathways, access to training and education, and opportunities to contribute to service innovation and improvement.
Detailed job description and main responsibilities
Personal Care Duties
· Welcome and orientate patients, carers, relatives, and other visitors to the ward/department always
demonstrating care and compassion.
· Provide support to the registered practitioner, and where appropriate, other members of the ward /
department clinical team as required.
· Participate with emergencies i.e. cardiac arrest, patient falls and patients with a rapidly deteriorating
condition.
· Undertake transfer/escort of patients from one area to another within scope of practice and after
appropriate delegation from the registered practitioner.
· Assist in the Last Offices for deceased patients ensuring that all religious and cultural wishes are
adhered with.
· Assist in the maintenance of the patient’s individual hygiene requirements, including supporting/
undertaking fundamental patient care, such as washing, dressing, skin care, oral care, hair care, nail
care etc.
Ensure any concerns or changes in the patients' condition are reported to the registered
practitioner.
· Assist in the prevention of pressure ulcers, complete required documentation and report any
concerns or changes in skin integrity to the registered practitioner.
· Ensure safe and effective use of equipment and other aids deployed to assist patient movement and
mobility e.g. walking aids, hoists etc.
Nutrition and Hydration
· Assist in the preparation of patients prior to them receiving meals and beverages, providing assistance
with feeding / drinking where appropriate.
· Correctly record and monitor dietary and fluid intake of patients, informing registered practitioners
of progress and / or any difficulties relating to dietary / fluid intake experienced by the patient.
Communication
· Communicate effectively and maintain good relationships with patients, relatives, and other
healthcare practitioners.
· Ensure that consent is obtained prior to delivering all aspects of patient care.
· Undertake duties as directed by the registered practitioner in relation to all verbal and written
communications, ensuring messages and communications are passed to other team members, as
required.
· Listen to and value the views of patients and their relatives and / or on their experience and discuss
this with registered practitioners to improve care and patient experience.
· Actively support and assist in alleviating distress and anxiety for patients and carers in line with their
personal beliefs and preferences whilst in hospital, seeking support from a registered practitioner
when required.
Infection Prevention and Control
· In accordance with training, ensure safe and effective infection prevention and control (including
waste management), handwashing and wearing of Personal Protective Equipment are always adhered
Person specification
Qualifications
Essential criteria
- QCF/NVQ Level 2 in Healthcare or equivalent qualification/relevant experience
- Maths and English qualification
- Care Certificate or ability to complete within 12 weeks of commencing employment
Experience / Skills
Essential criteria
- Experience in a healthcare environment
- Prepared to undergo further training.
Desirable criteria
- Experience in a healthcare environment
Communication Skills
Essential criteria
- Evidence of effective communication skills including • Verbal • Written (legible handwriting) • Non-verbal • Compassion and respect.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Gaynor Farmer
- Job title
- Matron
If you have problems applying, contact
- Address
-
Walsall Healthcare NHS Trust
Manor Hospital
Moat Road
Walsall
West Midlands
WS2 9PS
- Telephone
- 07890305746
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