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Job summary

Main area
Pharmacy
Grade
NHS AfC: Band 5
Contract
Permanent: and Includes late working and bank holidays and weekends on rotation basis
Hours
Full time - 37.5 hours per week (and Late night(s), weekends Saturday and Sunday and bank holidays on a rota basis.)
Job ref
407-WCCSS-7812876
Employer
Walsall Healthcare NHS Trust
Employer type
NHS
Site
Walsall Manor Hospital, Pharmacy Department
Town
Walsall
Salary
£31,049 - £37,796 per annum
Salary period
Yearly
Closing
01/04/2026 23:59
Interview date
29/04/2026

Employer heading

Walsall Healthcare NHS Trust logo

Pharmacy Technician Education and Training Band 5

NHS AfC: Band 5

Walsall Healthcare NHS Trust provides integrated acute and community Healthcare in the West Midlands serving a population of 260,000 residents. Walsall Manor Hospital houses the full range of district general hospital services. The £170 million development was completed in 2010 and we are continually upgrading. Construction of the new integrated critical care unit was completed in 2018, extension of a Neonatal Unit and an approved plan to build a brand new, state of the art Emergency Department which commenced in 2021

We provide high quality, friendly and effective community health services from multiple sites covering Walsall. Our multidisciplinary services include rapid response and homebased care, so that those with long term conditions and the frail elderly can remain in their own homes.

We are recommended by colleagues as a place to work which is supported by the trusts values to work as part of a team, being respectful, compassionate and professional. We are committed to investing in our workforce

Following our recent CQC visit the Trust was rated as outstanding for care and this has been recognised by NHS Improvement. 

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including: salary sacrifice scheme; car leasing scheme; on-site staff accommodation (subject to availability); the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme; and the opportunity to develop and implement your expertise in an encouraging yet challenging environment

We would particularly welcome applications from people from a Black, Asian and Minority Ethnic background and from people with a disability; these groups are currently under-represented at senior level, we value diversity within our Trust and are working to achieve equality in our recruitment.
 
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment at this time, we do encourage our staff to get vaccinated. We will be checking the vaccination status of all new starters so that we can manage individual and environmental risks, and so that we can support those who may be undecided about vaccination. If you are unvaccinated there is helpful advice and information at COVID-19 Vaccination | How to access your vaccine in the Black Country and West Birmingham (blackcountryandwestbirmccg.nhs.uk) where you can also find out more about how to access vaccination. There is a current Government consultation underway which will determine whether some new starters may need to be vaccinated.
 

Walsall Healthcare NHS Trust is proud to be part of the Armed Forces Covenant.  The Trust currently holds the Bronze Award which underlines the Trust’s commitment to supporting the Armed Forces Community.  As an organisation, we are aiming to achieve the next level Silver award, with our sights firmly on Gold.

 

 RESPECT - COMPASSION - TEAMWORK - PROFESSIONALISM

 


 

Job overview

Must be a qualified pharmacy technician and have GPHC registration. 

Undertake further education and training to advance the role of Pre Registration Pharmacy Technicians, Pre Registration Pharmacists, Pharmacy technical staff, and Pharmacy assistants within the pharmacy department where required.

Support the work of the main dispensary including controlled drug dispensing, daily running of supplies to external customers (hospices) and support  the Out patient Service, Ward based Service and Procurement.  A wide range of experience and knowledge in a hospital pharmacy setting is required.

To support  in the provision of an extended hour's service. 

To work alongside the Education and Training team to help train, mentor, and develop all staff streams within the Pharmacy Department.

Be able to work alongside the Senior Technicians to support recruitment, ad management of pre-registration pharmacy technicians and help initiate Pharmacy induction for newly recruited pharmacy staff.

It is expected that you will have a passion for training and developing staff of all grades, and are an effective communicator.

PLEASE NOTE, WE MAY CLOSE THIS VACANCY EARLY IF WE RECEIVE HIGH NUMBERS OF APPLICATIONS.

Main duties of the job

An Education and Training pharmacy technician is required to support the technical pharmacy team(s) in our very busy pharmacy department. This is a challenging position which combines the duties of in-patient dispensary and out-patient service, ward based services work, procurement of medicines, and the supervision, development and training of assistants and students. Being involved in designing and delivering Pharmacy training packs.

All applicants must have proven experience and ability of delivering high quality training  of pharmaceutical services within a pharmacy environment.  Experience  and knowledge to help train and develop staff to maintain their  competency assessment . Total flexibility of working hours is a necessity.  

Qualifications necessary are NVQ Level 3 in Pharmacy Services, BTEC (Pharmaceutical Science), Open Awards or equivalent, and registration or the ability to register with the General Pharmaceutical Council is essential.

Part of the role is the requirement for accreditation to final check dispensed medicines  before release to patients and wards.

To help co-ordinate work related rotas and attend Educational meetings as required.

Working for our organisation

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.

 

Detailed job description and main responsibilities

To participate in the ACT rota within the department and provide the training in technical pharmaceutical services in all areas, to include:

  • Out Patients Services 
  • Dispensary Services
  • Ward based Medicines Management Service
  • Pharmacy Procurement
  • Pharmacy distribution  

To operate at all times within the local Standard Operating Procedures relevant to the area of work.

To receive, interpret, validate, dispense and issue routine and non-routine prescriptions for in-patients and out-patients, external hospices, controlled drug dispensing, seeking advice from senior staff where appropriate.

To dispense and self-check medications both manually and with the use of a computerised automated dispensing system.

To take all appropriate action to ensure that patients receive the correct medication, with advice and counselling and that all directions associated with medicines are fully understood.

To support the Education and Training in the Pharmacy Department, including areas such as Dispensary, Ward based Services, Procurement etc.

To participate in the training in the supply, distribution and return of stock to and from wards, departments and community clinics including

  • The top up service
  • Automated cupboard replenishment

To provide a ward based stock control service as necessary, working with the appropriate ward pharmacist, technician and nursing staff to ensure efficient ward stock control.

To dispense and record appropriate details, according to written protocols for unlicensed and named patient medicines within pharmacy.

To dispense and replenish controlled drugs completing the necessary legal documentation.

To work on wards completing the following tasks:

  • Drug histories
  • Patients Own Drugs (PODs) assessment
  • Medication supply for patient specific medicines
  • Locker checks
  • Replenishment of stock medicines
  • Participation in audits

Completing in-house Medicines Management Training pack.

Post qualification and with  significant experience working within the dispensary, to work towards gaining Accredited Checking Pharmacy Technician status (ACPT) and complete the final accuracy of medicines prior to issue to patient. 

To dispose of medicines if unsuitable for use according to SOPs working under the supervision of a technician or pharmacist.

To arrange for medicines to be re-labelled where necessary working to local SOPs under the supervision of a pharmacist.

To demonstrate on request appropriate tasks to unqualified and support staff working alongside the Education and Training team to develop the Walsall Pharmacy workforce.

To participate in education and training programmes when appropriate and ensure that accurate records are kept of Continuous Professional Development, to ensure continued registration.

To develop skills and knowledge in order to extend the professional service offered by pharmacy technicians to patients and staff within the Trust.

To undertake the in-house rotational technician training programme, passing competencies proving ability in each area.

To provide feedback on procedures when requested to by the Senior, Lead and Operational Technician(s), and college tutors where required.

To participate in the provision of extended hours of service, including late night working, Saturdays and Sundays and bank holidays, according to formal rota arrangements.

To report any suspected or observed defects in medicinal products and equipment to the appropriate person.

To be familiar with, and maintain, safe standards of work and adequate records of all processes.

To have due regard for, and to conform at all times with, those aspects of the General Pharmaceutical Council Code of Professional Ethics that apply to registered professionals.

To have due regard for all statutory guidance applicable to the pharmacy, including Health and Safety at Work, Manual Handling and the Control of Substances Hazardous to Health (COSHH).

To maintain at all times the rules relating to patient confidentiality.

To maintain a clean and tidy department, organising the removal of waste to designated areas and transferring them for incineration.

To have due regard for the Trust policies on discrimination.

To encourage and support the needs of the trainee/learner and act as an educator to support and build their confidence

This list of duties is not exhaustive, and is subject to review at all times and in particular in the light of further developments in pharmaceutical services.

Person specification

Knowledge and Experience

Essential criteria
  • Substantial experience of successfully delivering technical pharmacy services as a qualified Pharmacy Technician
  • Proven ability to dispense medicines accurately with speed without making errors
  • Good patient counselling skills
  • Proven ability to check medicines dispensed by others and to detect any errors that have been made
  • Standard IT skills to produce information and label medicines etc
  • Experience supervising and training others

Qualifications

Essential criteria
  • BTEC qualification in Pharmaceutical Sciences and NVQ Level 3 in Pharmacy Services, or equivalent
  • Competency based qualification in Ward Based Medicines Management including medicines reconciliation
  • Evidence of Continuous Professional Development (CPD)
  • Registered with General Pharmaceutical Council (GPhC)
  • National Accredited Checking Technician qualification
Desirable criteria
  • Additional education-related qualification or course completion
  • Member of the Association of Pharmacy Technicians UK (APTUK)

Competencies

Essential criteria
  • Excellent communicator, able to liaise confidently with patients, carers, colleagues and other healthcare staff.
  • Able to communicate effectively when there are barriers to learning / understanding and in difficult situations
  • Up to date knowledge and understanding of Safe systems of working in Pharmacy
  • Knowledge of Health and Safety at work including COSHH, Manual Handling as it applies to Pharmacy operations
  • Up to date knowledge of relevant pharmacy policies and procedures
  • Current understanding of the issues facing Pharmacy Education within the NHS

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleInvestors in PeopleMindful employer.  Being positive about mental health.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Armed Forces Covenant Bronze AwardArmed Forces Covenant

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

Please note this vacancy may close early due to high volume of applications

Documents to download

Apply online now

Further details / informal visits contact

Name
Sandra Coward
Job title
Education, Training and Development Manager
Email address
[email protected]
Telephone number
01922 656748
Additional information

Availability Monday to Friday 10am to 4pm 

If you have problems applying, contact

Address
Walsall Healthcare NHS Trust
Pleck Road
Walsall
WS2 9PS
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