Job summary
- Main area
- Pharmacy Technician
- Grade
- NHS AfC: Band 6
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 407-WCCSS-7409649
- Employer
- Walsall Healthcare NHS Trust
- Employer type
- NHS
- Site
- Walsall Healthcare NHST Trust
- Town
- Walsall
- Salary
- £38,682 - £46,580 per annum
- Salary period
- Yearly
- Closing
- 07/09/2025 23:59
Employer heading

Senior Pharmacy Technician – Medicines Safety and Pharmacy Governance
NHS AfC: Band 6
Walsall Healthcare NHS Trust provides integrated acute and community Healthcare in the West Midlands serving a population of 260,000 residents. Walsall Manor Hospital houses the full range of district general hospital services. The £170 million development was completed in 2010 and we are continually upgrading. Construction of the new integrated critical care unit was completed in 2018, extension of a Neonatal Unit and an approved plan to build a brand new, state of the art Emergency Department which commenced in 2021
We provide high quality, friendly and effective community health services from multiple sites covering Walsall. Our multidisciplinary services include rapid response and homebased care, so that those with long term conditions and the frail elderly can remain in their own homes.
We are recommended by colleagues as a place to work which is supported by the trusts values to work as part of a team, being respectful, compassionate and professional. We are committed to investing in our workforce
Following our recent CQC visit the Trust was rated as outstanding for care and this has been recognised by NHS Improvement.
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including: salary sacrifice scheme; car leasing scheme; on-site staff accommodation (subject to availability); the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme; and the opportunity to develop and implement your expertise in an encouraging yet challenging environment
Walsall Healthcare NHS Trust is proud to be part of the Armed Forces Covenant. The Trust currently holds the Bronze Award which underlines the Trust’s commitment to supporting the Armed Forces Community. As an organisation, we are aiming to achieve the next level Silver award, with our sights firmly on Gold.
RESPECT - COMPASSION - TEAMWORK - PROFESSIONALISM
Job overview
The post holder will lead and develop on all aspects of governance and assurance across the Pharmacy Department and support the Medicines Safety Officer and Medicines Governance Advisor with medicines safety and governance across the organisation.
PLEASE NOTE, WE MAY CLOSE THIS VACANCY EARLY IF WE RECEIVE HIGH NUMBERS OF APPLICATIONS.
Main duties of the job
Governance
1 Support the Medicines Governance Advisor with identifying and managing risks and ensuing that the risk register is maintained and is presented on a monthly basis to divisional quality board and pharmacy quality team.
Work with pharmacy department risk owners and assessors to develop appropriate actions to mitigate risk and ensure these are completed in a timely manner.
Actively contribute to departmental audits, developing action plans and ensuring actions are completed in a timely manner.
Ensure all statutory audits and reviews for pharmacy are completed and resulting outcomes actioned.
Working for our organisation
Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.
Detailed job description and main responsibilities
The post holder will:
Support the work of the Medicines Safety Officer and Medicines Governance Advisor in the promotion of safe medication practices across the organisation.
- Work together with partners such as the Trust Assurance Team and the Health and Safety team to ensure that the department is adhering to the Trust requirements
- Support the Medicines Safety Officer and Medicines Governance Advisor in writing reports and developing dashboards to provide clear evidence of compliance and escalation where appropriate.
Support and provide training to the pharmacy team on incident reporting, incident management, risk management and health and safety practices.
Lead on Health and Safety within the department advising on all aspects of Health and Safety including fire, first aid, working with equipment and Control of Substances Hazardous to Health.
Ensure all mandatory reporting on Health and Safety using approved audit tools for the Pharmacy is completed timely and reported to the pharmacy quality teams and to the Trust.
Compile reports on all aspects of pharmacy governance and medicines management.
Co-ordinate the production and review of pharmacy SOPs and policies and write any relating to risk management and governance; that may impact in the wider Trust. Maintain the departmental SOP register.
Lead on pharmacy department governance SOPs
To advise and act upon any actions on temperature control monitoring systems across the department and wards, liaising with the pharmacy informatics team and the pharmacy staff and the nursing staff.
Support with the investigating and responding to patient complaints.
Medicines Safety
Supports and deputises for the designated Medication Safety Officer and Medicines Governance Advisor for the Trust to manage reported incidents, follow them up and present data on KPIs and trending patterns. Includes assessments for duty of candour.
Produce routine and ad hoc reports for reporting to pharmacy, divisional teams, Trust wide or ready for external visits such as CQC or MHRA, ensuring the quality of data is validated.
Promotes all staff to improve the reporting and learning from medication related incidents and errors both inside and outside of the Trust.
Recommends actions to be taken for improvements following on from incidents including the training and education to be delivered to multi- disciplinary groups for the purpose of patient safety and best practice.
Supports the implementation of changes in practice and processes regarding the safe use of medicines based on national benchmarking and learning.
Communicates and advises on up-to-date information from external bodies such as MHRA and NHSE on best practices on safe usage of medicines, ensuring information is documented.
Carry out medicines related audits as required and support with developing action plans.
To support in the management of drug recalls and alerts, ensuring all actions are complete and documented.
Work closely with all healthcare professionals including medical and nursing staff groups and pharmacy staff to ensure the highest standards possible are achieved for medication safety across the organisation.
Person specification
Qualifications
Essential criteria
- NVQ3, BTEC or equivalent in pharmaceutical science
- Registered with General Pharmaceutical Council
- Holds accreditation for checking prescriptions
Experience
Essential criteria
- Experience in writing and implementing departmental SOPs
- Experienced at undertaking audits and developing action plans.
Desirable criteria
- Experience in identifying and managing risk
Skills
Essential criteria
- Good working knowledge of Health and Safety in relation to Pharmacy and medicines.
- Ability to search for relevant information on various databases and evaluate data.
Applicant requirements
You must have appropriate UK professional registration.
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Monique Sinclaire
- Job title
- Medicines Governance Advisor
- Email address
- [email protected]
- Telephone number
- 01922721172
- Additional information
If you require an informal chat regarding the role please contact:
Monique Sinclaire on 01922 721172 Ex 7868
If you have problems applying, contact
- Address
-
Walsall Healthcare NHS Trust
Manor Hospital
Moat Road
Walsall
West Midlands
WS2 9PS
- Telephone
- 07890305746
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