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Job summary

Main area
Trauma and Orthopaedics
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week (days and nights)
Job ref
407-SURGERY-8219713-A
Employer
Walsall Healthcare NHS Trust
Employer type
NHS
Site
Walsall Manor Hospital
Town
Walsall
Salary
£25,760 - £27,476 per annum
Salary period
Yearly
Closing
28/09/2026 23:59
Interview date
19/10/2026

Employer heading

Walsall Healthcare NHS Trust logo

Clinical Support Worker

NHS AfC: Band 3

Walsall Manor Hospital is a busy district general hospital offering compete range of acute services. The Trust primarily serves the immediate population of Walsall with some patients requiring more specialised treatment at other, neighbouring Trusts. The Trust continues to invest in its facilities and services, supporting high-quality care for the communities it serves.

 

This role offers the opportunity to work within our integrated care model, contributing to high-quality services that help people remain independent in their own homes and communities.

 

We are committed to investing in our workforce and creating an environment where colleagues can learn, contribute and develop. Our new Urgent Emergency Care Centre, opened in March 2023, demonstrates our ongoing investment in facilities and services.

 

As an employee, you’ll benefit from an attractive salary and comprehensive benefits package (detailed in Employer Description above), plus access to NHS pension arrangements and staff accommodation where available.

 

Walsall Healthcare NHS Trust is proud to be part of the Armed Forces Covenant, currently holding the Bronze Award, underlining our commitment to supporting the Armed Forces Community.

 

RESPECT    COMPASSION    TEAMWORK    PROFESSIONALISM

Job overview

Post holders will support registered nursing staff and other health care professionals in the delivery of nursing care to patients at a level determined by training, competence and experience. They will also assist in the maintenance of the care environment and perform housekeeping, clerical, ancillary and portering roles as requested.

The Postholder should only undertake duties for which training has been received and where relevant, competency based assessment successfully completed. Postholder must make nurses and others aware of any limitations to competence.

 

Main duties of the job

Main duties of the job

  1. Assist in the provision of patient care in accordance with the care plan prescribed by registered nurses. Examples of duties include delivery of hygiene, nutrition and hydration, continence care, pressure area care, mobility, rehabilitation and psychological support.
  2. Assist healthcare professional with treatment and carry out additional care roles under supervision and as determined by the levels of competence achieved.
  3. Report any changes to patient’s condition or health status to registered nurses
  4. Assist in care and support of visitors.
  5. Maintain confidentiality in relation to patients’ records working within the principles of Caldicott guidelines

Working for our organisation

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.

Detailed job description and main responsibilities

As a Band 3 Clinical Support Worker, you will provide high-quality personal care to patients within our surgical and orthopaedic services. You will support patients with nutrition, hydration, and mobilisation, helping to ensure a positive patient experience throughout their care journey.

In addition, you will develop and utilise enhanced clinical skills, including taking observations, performing venepuncture, and undertaking ECGs. Working closely with Registered Nurses and the wider multidisciplinary team, you will play an important role in delivering safe, effective, and compassionate care. 

You will work closely with patients living with cognitive disorders, understanding their unique needs and delivering person-centred care that supports their independence, safety, and overall patient experience.

 

 

 

Person specification

essential

Essential criteria
  • Care certificate
Desirable criteria
  • 6 months experience

Desirable

Essential criteria
  • Good Communication and written skills
Desirable criteria
  • Desirable criteria 6 months experience

Knowledgle

Essential criteria
  • A desire to develop
Desirable criteria
  • Working within surgery

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleInvestors in PeopleMindful employer.  Being positive about mental health.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Armed Forces Covenant Bronze AwardArmed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

Please note this vacancy may close early due to high volume of applications

Documents to download

Apply online now

Further details / informal visits contact

Name
Lindsey Blackmoor
Job title
Ward Manager
Email address
[email protected]
Telephone number
01922 721172
Additional information

WARD 10 Trauma and Orthopaedics 

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