Job summary
- Main area
- Chemotherapy
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 381-ME-7974287
- Employer
- Sandwell and West Birmingham NHS Trust
- Employer type
- NHS
- Site
- SWB NHS Trust- Sandwell Health Campus
- Town
- West Bromwich
- Salary
- £25,272 per annum
- Salary period
- Yearly
- Closing
- 21/07/2026 23:59
Employer heading
Ward Clerk
NHS AfC: Band 2
Here at Sandwell and West Birmingham NHS Trust we’re committed to recruiting and supporting a diverse workforce and we welcome applications from all parts of the community. We are committed to having a team that is made up of diverse skills, experiences and abilities whilst employing people to our organisation who meet our Trust values of ambition, respect and compassion. With the opening of our new hospital, Midland Metropolitan University Hospital, it’s the coming together of expertise from every corner of our organisation and a show of our commitment to provide better healthcare and create more jobs and so much more. We at the Trust actively encourage Black and Minority Ethnic (BME) and disabled applicants, as well as members of the armed forces community and value the positive impact that difference has on our teams. We are committed to equality and diversity within our workforce.
Job overview
An Exciting opportunities for motivated and organised individual to join our Chemotherapy Day Unit as a Ward Clerk working 28.8 hours Monday to Friday
We are looking for individuals who are patient focused, have excellent administrative and communication skills, and are able to work well as part of an integrated team. The ability to prioritise and organise workloads working very closely with the nursing team and multi disciplinary team.
The role is an active role supporting patient admissions, discharges , making appointments and follow up within Haematology, as well as booking chemotherapy
Main duties of the job
To work with limited supervision as part of a multi-disciplinary team, providing a clerical support service to medical and nursing staff at our busy chemotherapy day unit. To display sensitivity and tact in dealing with patients and relatives.
To have a responsible outlook in order to cope with the unpredictable nature of unit activity, using prioritising skills and discretion to organise a daily workload to take account of deadlines and degrees of urgency.
Working for our organisation
Sandwell and West Birmingham NHS Trust (SWB) serves Birmingham and the Black Country – one of the country’s most culturally diverse areas. It’s a friendly and welcoming place – a place where you can belong, and a place where you can grow.
We care for our patients, we care about our population, and we care about our people.
Our values – Ambition, Respect and Compassion – are at the heart of who we are. They guide us every step of the way; how we work with each other, and how we look after our patients and their families; how we respect and value the rich diversity of our team and our community.
Our Trust has always aspired to be more than a hospital, more than a healthcare provider. Our purpose is to “Improve the Life Chances and Health Outcomes of our Population.” It is what inspires, drives, and unites us every day. It’s what makes us unique.
We want working at SWB to feel like more than just a job. We want our Trust to be a place where you can feel you belong. A place where you feel happy, safe, and rewarded. A place where you can develop your career in whatever way you choose. When we say we’re ‘with you all the way’ we want you to know that we mean it. Visit the SWB website to find out more about our ambitions and people plans.
Detailed job description and main responsibilities
Please see attached Job Description and Person Specification for details on the main duties and responsibilities.
Person specification
Experience
Essential criteria
- relevant clerical experience
Desirable criteria
- Previous NHS experience.
- Experience of patient information systems • (e.g. iPM)
- Previous Ward Clerk experience
Qualifications
Essential criteria
- GCSE English (or equivalent)
Desirable criteria
- NVQ Customer Care (or equivalent).
- European Computer Driving Licence qualifications (ECDL)
- GCSE Mathematics (or equivalent)
Personal Qualities
Essential criteria
- Good team working skills.
- Good interpersonal skills (e.g. customer care skills).
Other
Essential criteria
- Basic computer skills (keyboard skills).
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Emma Ward
- Job title
- Unit Manager
- Email address
- [email protected]
- Telephone number
- 01215073761
- Additional information
Tracey Edmunds - chemotherapy navigator 01215075883
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