Job overview

We are seeking an experienced infrastructure specialist to lead the Trust’s End User Device (EUD) software deployment function while contributing to the wider server and storage service.

This Band 7 role combines specialist responsibility for endpoint deployment technologies with advanced third-line infrastructure support. The postholder will ensure secure, reliable and efficient delivery of applications and device configurations across the Trust, supporting both clinical and corporate services.

The role offers the opportunity to influence infrastructure planning, lead technical change initiatives and play a key part in maintaining resilient digital services within a busy acute NHS environment.

Main duties of the job

Lead and develop the Trust’s EUD software deployment platform, ensuring secure and effective rollout of operating systems, applications and updates.

Provide advanced third-line technical support across server and infrastructure environments.

Lead the resolution of complex incidents and contribute to service improvement initiatives.

Deliver infrastructure and deployment-related projects, including upgrades and system enhancements.

Provide specialist technical advice to IT colleagues, managers and external partners.

Contribute to infrastructure planning, governance and compliance activities.

Participate in the on-call rota.

Working for our organisation

Sandwell and West Birmingham NHS Trust (SWB) serves Birmingham and the Black Country – one of the country’s most culturally diverse areas. It’s a friendly and welcoming place – a place where you can belong, and a place where you can grow.

We care for our patients, we care about our population, and we care about our people.

Our values – Ambition, Respect and Compassion – are at the heart of who we are. They guide us every step of the way; how we work with each other, and how we look after our patients and their families; how we respect and value the rich diversity of our team and our community.

Our Trust has always aspired to be more than a hospital, more than a healthcare provider. Our purpose is to “Improve the Life Chances and Health Outcomes of our Population.” It is what inspires, drives, and unites us every day. It’s what makes us unique.

We want working at SWB to feel like more than just a job. We want our Trust to be a place where you can feel you belong. A place where you feel happy, safe, and rewarded. A place where you can develop your career in whatever way you choose. When we say we’re ‘with you all the way’ we want you to know that we mean it. Visit the SWB website to find out more about our ambitions and people plans.

Multi-site working 

The four partner Trusts of the Black Country Provider Collaborative (Dudley Group NHS FT, Royal Wolverhampton NHS Trust, Sandwell & West Birmingham NHS Trust, and Walsall Healthcare NHS Trust) are actively working in partnership to deliver a collective vision focused on providing "better, faster and safer care to the population of the Black Country and beyond". 

To support this vision, we are (where appropriate and safe to do so) actively looking at new models of care which:

Against this context, although this post is hosted by Sandwell & West Birmingham NHS Trust, there may be an expectation to work flexibly across the four partner Trusts to better meet patient and service needs.