Job overview

 Are you passionate about data management and can relate to patients on a daily basis? Then you could be what we are looking for. This is an exciting and responsible role working within the liver surveillance programme.

The post holder will coordinate the care and monitor surveillance pathways for patients with  cirrhosis enrolled in Hepatocellular Cancer Surveillance at UHB and across the West Midlands ODN network. The post holder will also have a specific focus to provide direct 
support for patients to maintain engagement in surveillance pathways ensuring they  receive surveillance scans on schedule.

Main duties of the job

Key deliverables include work to facilitate a smooth patient journey 
ensuring that co-ordinated and streamlined administrative processes revolve around patients identified as eligible for cancer surveillance following a screening fibro scan in Liver Health Checks clinics across the network.

The Pathway Navigator will support the patient journey by providing a single point of access, including rapid re-entry into the system for those people identified as having urgent or specialist needs. 

The liver navigator, who submits monthly data to the West Midlands Cancer Alliance (WMCA). This registry includes patients with liver cirrhosis, ensuring they are compliant with their recommended surveillance. The liver surveillance navigator communicates directly with patients to remind them of upcoming appointments, scans, and blood tests, while actively encouraging attendance and compliance. Non-attendance (DNAs) or non-compliance issues are escalated to the CNS for further action.

The liver surveillance navigator and CNS also manage the ArdenGem Hepatitis C registry, which ensures national capture of patients, allowing the Trust to receive Blueteq payments for high-cost drugs. This registry has grown significantly as a result of the expanded work outlined above.

Working for our organisation

Sandwell and West Birmingham NHS Trust (SWB) serves Birmingham and the Black Country – one of the country’s most culturally diverse areas. It’s a friendly and welcoming place – a place where you can belong, and a place where you can grow.

We care for our patients, we care about our population, and we care about our people.

Our values – Ambition, Respect and Compassion – are at the heart of who we are. They guide us every step of the way; how we work with each other, and how we look after our patients and their families; how we respect and value the rich diversity of our team and our community.

Our Trust has always aspired to be more than a hospital, more than a healthcare provider. Our purpose is to “Improve the Life Chances and Health Outcomes of our Population.” It is what inspires, drives, and unites us every day. It’s what makes us unique.

We want working at SWB to feel like more than just a job. We want our Trust to be a place where you can feel you belong. A place where you feel happy, safe, and rewarded. A place where you can develop your career in whatever way you choose. When we say we’re ‘with you all the way’ we want you to know that we mean it. Visit the SWB website to find out more about our ambitions and people plans.

Multi-site working 

The four partner Trusts of the Black Country Provider Collaborative (Dudley Group NHS FT, Royal Wolverhampton NHS Trust, Sandwell & West Birmingham NHS Trust, and Walsall Healthcare NHS Trust) are actively working in partnership to deliver a collective vision focused on providing "better, faster and safer care to the population of the Black Country and beyond". 

To support this vision, we are (where appropriate and safe to do so) actively looking at new models of care which:

Against this context, although this post is hosted by Sandwell & West Birmingham NHS Trust, there may be an expectation to work flexibly across the four partner Trusts to better meet patient and service needs.