Job summary
- Main area
- Occupational Health and Wellbeing Service
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 381-CO-5825045-A
- Employer
- Sandwell and West Birmingham NHS Trust
- Employer type
- NHS
- Site
- SWB NHS Trust
- Town
- West Bromwich
- Salary
- £25,147 - £27,596 Per annum
- Salary period
- Yearly
- Closing
- 01/05/2024 23:59
Employer heading
Secretary / Assistant Health and Wellbeing Co-ordinator
NHS AfC: Band 4
Sandwell & West Birmingham NHS Trust is a friendly, integrated healthcare provider focused on improving the life chances and health outcomes of our diverse population.
We have three strategic objectives:
People: To cultivate and sustain happy, productive and engaged staff;
Patients: To be good or outstanding at everything we do;
Population: To work seamlessly with partners to improve lives;
We run services from Sandwell, City and Rowley Regis Hospitals, Birmingham & Midland Eye Centre, Birmingham Treatment Centre, the Lyng and Leasowes Intermediate Care Centre. Our GP practices and community teams provide care in schools, healthcare centres and at home.
Our next milestone is opening the Midland Metropolitan University Hospital (MMUH), a once in a career opportunity to shape care transformation within and beyond the hospital walls.
Developing and caring for our People is fundamental. We were one of the first Trusts to provide the Real Living Wage, as well as a Live and Work scheme to support people at risk of homelessness into paid work and training. We offer a range of staff benefits, health & wellbeing support and will help you to bring your ambition to life through our bespoke training and development programmes. As “People” is one of our three strategic objectives, we make a continued commitment to prioritise support for all our colleagues.
Healthcare services have a significant impact on the environment. We are committed to embedding sustainable practices. We expect all colleagues to support the delivery of our Green Strategic Plan and to drive positive changes in their department.
Job overview
An exciting opportunity for a full-time Secretary / Health and Wellbeing Administrator to join our dynamic team in Occupational Health. We are looking for organised and proactive individual who wants to provide the best customer service to our patients and staff. This is a very busy and varied role which will suit candidates who are able to work autonomously and as part of a team as they have supervisory responsibilities for the administration team.
Candidates will have a good level of previous secretarial experience to a high level along with excellent computer skills and knowledge. All areas of microsoft are essential
**PREVIOUS APPLICANTS NEED NOT APPLY**
Main duties of the job
This is a split role whereby there is a requirement to offer comprehensive, confidential and high level secretarial and administrative support to the Occupational Health and Wellbeing Service.
The individual should be able to work well under pressure, work well on their own initiative, but also work well within a team, and their contribution will make a direct and positive contribution to the organisation of work.
Working for our organisation
Sandwell and West Birmingham NHS Trust (SWBT) is an integrated care organisation with a budget of approximately £600 million and over 7,000 staff. Diversity and social care is at the core of what we do as the Trust provides Community and Acute Services to over half a million people in an urban centre that demands massive regeneration and has substantial premature mortality.
Our new acute hospital, the Midland Metropolitan University Hospital (MMUH), opens in 2024 and will provide care to our local population from first class, purpose-built premises. As a result, the base of this role may change to MMUH from 2024 (or beyond). If this is applicable to your role, you will be informed during the recruitment process and continuing your application with this understanding. The development of the new hospital will play an important role in the regeneration of the wider area and in improving the lives of local people and reducing health inequalities.
We have three newly emerging strategic objectives:
- Our People – to cultivate and sustain happy, productive and engaged staff
- Our Patients – to be good or outstanding in everything we do
- Our Population – to work seamlessly with our partners to improve live
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification for full details on what this role entails.
Person specification
Qualifications
Essential criteria
- NVQ 3 Business/Administration or equivalent
- Recognised typing qualification (e.g. RSA III or equivalent
- Good standard of general education including GCSE’s (or equivalent) in English & Maths at grades A-C.
Knowledge
Essential criteria
- Demonstrate ability to create and produce surveys and process data
- Demonstrate ability to create leaflets and flyers to promote the Wellbeing Service
- Demonstrate ability to compile accurate recording and entry of data.
- Demonstrate ability to undertake and produce complex minutes at meeting
Desirable criteria
- Knowledge of NHS supply system ordering via iProcument
- Experience of working within a patient / customer facing role
Experience
Essential criteria
- Ability to organise own workload effectively and without supervision
- Ability to supervise administration / reception staff / ability to delegate work flow
- Excellent organisational skills.
- Ability to deal with complaints.
- Demonstrable secretarial/administrative experience
- Excellent knowledge of working on a variety of databases
Desirable criteria
- Experience of working within a patient / customer facing role
- Experience within NHS or similar setting
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Jatinder Sekhon
- Job title
- Assistant Service Manager
- Email address
- [email protected]
- Telephone number
- 07812771304
- Additional information
For an informal chat / further information, please contact Jatinder Sekhon or Rebecca Loydon on 0121 5073306.
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