Job overview

An exciting opportunity as arisen for a development post (band 2 to 3), initially for 9 months fixed term.  In conjunction with the Directorate Support Manager, actively assist in the administrative support to the Senior Management team to provide administration and secretarial support to the Physiotherapy & Occupational Therapy Directorate as required.

The post holder will be required to demonstrate a significant level of initiative in organizing their workload. They will provide high‑quality secretarial and administrative support across PT/OT services.

Key duties include ESR/Health Roster support, database management and reporting, stock control and ordering, processing mail / email / telephone queries, supporting Senior Management on a daily basis, sickness monitoring, and letter generation.

Key responsibilities

  *   Deliver accurate word‑processing, correspondence and diary management.

  *   Manage staff administration and maintain records.

  *   Complete monthly salary and sickness returns

  *   Assist with ESR / Health Roster input.

  *   Maintain departmental databases.

  *   Order and control stationery and equipment.

  *   Support staff with general queries.

Main duties of the job

To provide administration and secretarial support for the Physiotherapy & Occupational Therapy Services Department and prioritising workload as appropriate.

As directed by the Directorate Administration Manager revise and implement Administrative and Clerical working procedures as required.

To provide word processing services, including the production of accurate and high quality typewritten material to prepare letters using specified templates where appropriate.

To receive and process incoming mail, bringing this and other relevant matters to the attention of the appropriate member of the Physiotherapy and Occupational Therapy Directorate and taking independent action as necessary. To review incoming general correspondence and establish the extent or sensitivity of various matters and report back to the Senior Management team.

To support in the recruitment and selection procedure and to maintain and update department staff files as required.

To complete monthly salary and sickness returns, including on-call and overtime forms by designated deadline.

To respond quickly and promptly to enquiries received from staff, patients, visitors and outside bodies.

Working for our organisation

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve.  We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.