Job summary
- Main area
- Administrative
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 225-DIV2-7939114
- Employer
- The Royal Wolverhampton NHS Trust
- Employer type
- NHS
- Site
- New Cross Hospital
- Town
- Wolverhampton
- Salary
- £25,272 per annum
- Salary period
- Yearly
- Closing
- 19/06/2026 23:59
Employer heading
Endoscopy Team Assistant
NHS AfC: Band 2
Job overview
We’re looking for a motivated and organised individual to join our Endoscopy Team at The Royal Wolverhampton NHS Trust. This is a great opportunity to play a vital role in supporting patient care within a busy clinical environment.
In this varied role, you’ll be responsible for preparing patient documentation, updating the Patient Administration System, coordinating clinic activity, and managing correspondence. You’ll work closely with clinical and administrative colleagues to ensure services run smoothly and efficiently for patients attending Endoscopy.
If you have strong attention to detail, enjoy working as part of a team, and take pride in delivering a high-quality service while maintaining patient confidentiality, we’d love to hear from you.
Main duties of the job
|
To undertake various clerical duties associated with the custody and use of Health Records. This to include all administrative procedures and documentation associated with a patient’s admission and/or attendance to the Trust, as outlined in the Patient Access Policy. It is expected that staff will undertake duties relating to any aspect of service provided by the Health Records Team and at any of the Departments in The Royal Wolverhampton Hospitals NHS Trust. It is expected that staff will be able to demonstrate a significant level of initiative in organising their workload and in taking decisions and action within clearly defined limits. To ensure patient confidentiality is maintained at all times |
Working for our organisation
The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.
We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.
The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.
Detailed job description and main responsibilities
To prepare case notes for all attendances ensuring they comply with the Standard Order of Case Notes, and to ensure X-ray and investigation reports relevant to each attendance are available.
2. To accurately in-put, up-date and monitor patient related information onto the computerised Patient Administration System.
3. To be responsible for the security of case notes in the department.
4. To ensure the timely delivery of prepared clinics to the appropriate Out-Patients
Departments.
5. To work closely with Medical Secretarial staff, to ensure the development of an efficient team to effectively support the Directorate.
6. To arrange transport for patients as required.
7. To amalgamate case notes where more than one record exists and to ensure that all
casenotes are filed in the recognised format.
8. To take action as necessary, to book, cancel, change or expedite appointments on the Patient Administration System.
9. To be responsible for the timely processing of all incoming and outgoing mail
Person specification
NHS Experience
Essential criteria
- NHS Experience
Desirable criteria
- NHS Experience
Employer certification / accreditation badges
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Applicant requirements
You must have appropriate UK professional registration.
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- James Allsebrook
- Job title
- Endoscopy Team Leader
- Email address
- [email protected]
- Telephone number
- 07385008663
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