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Job summary

Main area
Cancer Services
Grade
Band 3
Contract
Secondment: 12 months
Hours
Full time - 37.5 hours per week
Job ref
225-DIV3-7870195
Employer
The Royal Wolverhampton NHS Trust
Employer type
NHS
Site
New Cross Hosiptal
Town
Wolverhampton
Salary
£25,760 - £27,476 pro rata
Salary period
Yearly
Closing
16/04/2026 12:00

Employer heading

The Royal Wolverhampton NHS Trust logo

Referral Centre Clerk

Band 3

 

 

Job overview

An opportunity has arisen in Cancer Services to support the delivery of the national Cancer Waiting Times objectives.

The successful applicant will be responsible for booking appointments for patients referred on a Urgent Suspected Cancer Pathway. This is in line with national targets. The post holder will be required to undertake various admin duties associated with the referral and booking processes within the Cancer Referral Centre.  This will include all administrative procedures and documentation associated with a patient’s attendance at the Trust.

The applicant will be responsible for ensuring timely management and booking of referrals in line with the Urgent Suspected Cancer standard. The role is required to work closely with the operational service ensuring that patients pathways are expedited as required.

The post holder will be required to liaise with and advise General Practitioners, Hospital Consultants, other specialist staff and patients in connection with the Referral Centre appointment system.

The post holder will be required to work within a busy office environment and provide cover in the absence of other colleagues. The role involves using multiple hospital systems, including PAS, ICE and Somerset.

The post holder is expected to cover other team members during periods of absence and increased activity.

Main duties of the job

The post holder will be responsible for managing Urgent Suspected Cancer referrals and cancer tertiary referrals in accordance with national and local guidelines.

The post holder will be required to liaise with GPs, other Trusts, Consultants & Clinical Nurse Specialists to ensure that referrals are processed appropriately and in a timely manner,

The post holder will be responsible for accepting/ rejecting tertiary referrals in line with national and local guidance; ensuring that imaging and histology slides are available and that patients are registered on Somerset.

 

Working for our organisation

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve.  We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.
We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.
The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly. 

Detailed job description and main responsibilities

The post holder will ensure that GP referrals are processed and booked appropriately to best meet the needs of the patients who are starting on their cancer journey. This includes the booking of first appointment include – virtual/ face to face appointment or diagnostic tests.

The post holder will be responsible for the validation of patients on a cancer waits pathway, ensuring that first appointment adjustments are accurately recorded and all information is correct on the system prior to monthly cancer waits submission.

Please see attached Job Description for further information

Person specification

Qualifications

Essential criteria
  • NVQ 3 or 2 A levels

Skills and Experience

Essential criteria
  • Experience in a similar environment

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyAge positiveCare quality commission - GoodArmed Forces Covenant Gold AwardDisability confident employerNursing Times Workforce Summit & Awards WinnerStep into health

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Tamzin Comery-Lang
Job title
Cancer Appointments Team Leader
Email address
[email protected]
Telephone number
01902 695248
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