Job summary
- Main area
- Estates Development - Construction
- Grade
- Band 2
- Contract
- Apprenticeship: 24 months
- Hours
- Full time - 37.5 hours per week
- Job ref
- 225-CORP-7820091
- Employer
- The Royal Wolverhampton NHS Trust
- Employer type
- NHS
- Site
- New Cross Hospital (RWT)
- Town
- Wolverhampton
- Salary
- £24,465 per annum
- Salary period
- Yearly
- Closing
- 10/04/2026 23:59
Employer heading
Apprentice - Business Administration
Band 2
Job overview
The apprentice will be required:
1. To achieve the stated apprentice standard (Key Skills, Certificate/Diploma and Technical Certificate) within the specified time frame.
2. Attend all the training sessions for the programme whenever necessary and complete the required 20% off the job training.
3. Participate in education and training programmes when appropriate and ensure accurate records are kept of your Apprenticeship Programme.
4. To assist the department in the provision of the broad range of services provided, working under the supervision of the department staff.
5. To deliver their responsibilities efficiently and with integrity – showing a positive attitude.
6. To show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others
An Apprentice is expected to expand and broaden their skills and abilities. Nonetheless, they must operate at all times under the direct supervision of a senior member of staff, unless operating according to agreed procedures that have been approved by the department.
Main duties of the job
Administrative Duties
• To be aware of procedures and current issues .
• To be responsible for the Estates Development Department Staff Intranet ensuring it is updated regularly.
• To monitor the Mandatory Training Programme
• Issue and monitor the use of Contractors Access cards.
• To assist apprentices/contractors with Induction and administrative processes where necessary
• To notify Trust and Non-Trust personnel of weekend working
• To arrange meetings using Outlook
Finance Responsibilities
• Responsible for ordering stationery
• To confirm ‘Goods Received Notice’ payments
• Be responsible for the issue and return of Tender documentation and the recording onto SharePoint of relevant documents.
• To raise and print orders generated by Oracle procurement system,
Project Related Duties
• To type up and distribute Quotations to support Approval of Purchase documentation and subsequently record and monitor their return and distribution to the Capital Delivery Project Managers.
• To undertake any other duties associated with the management of the Capital Planning Programme as discussed with the Head of Capital Planning commensurate with the band.
• Manage and file Indication of Costs
Working for our organisation
The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.
We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.
The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.
Detailed job description and main responsibilities
1. To operate at all times within the local Standard Operating Procedures relevant to the area of work.
2. To provide administrative support (such as filing, scanning, typing, data input, photocopying, booking rooms, ordering stationery, saving documents as instructed) as directed by line management/PSOs.
3. Skilled in the use of multiple Microsoft IT packages and departmental Trust systems in order to: write letters or emails, create proposals, perform financial processes, record and analyse data, i.e. raise orders using SBS
4. To assist and/or deal with (as appropriate) enquiries and information requests via face to face, telephone and email by way of message taking, conveying messages verbally and/or transferring calls, checking individual calendars as necessary, whilst maintaining confidentiality at all times.
5. To check the shared inboxes for work streams and respond to any general enquiries using the standard emails or escalate to a member of the team as appropriate.
6. To respond to all emails, correspondence and telephone calls in a timely manner and liaise with other departments within the Trust in a friendly and professional manner, when assigned to that task.
7. To provide administrative support to meetings including preparing agendas and taking accurate minutes at relevant meetings, update Ibabs system and upload documents as requested
8. To provide administrational duties in a professional, polite and timely manner with attention to providing customer care of the highest standard, i.e. assisting Project Managers with project tracker queries.
Person specification
Education
Essential criteria
- GCSE English Language
- GCSE Mathematics
Experience
Essential criteria
- Willingness to participate in a 24 month programme as an Apprentice
- Keyboard skills to include Microsoft Office software
- Appreciation of the importance of good customer service
Desirable criteria
- Some experience of working within in administration workplace
Communication Skills
Essential criteria
- Able to liaise with staff at all levels
- Ability to create clear, concise emails to varying recipients
- Confident in use of telephone with internal and external users
Desirable criteria
- Awareness of DPA or GDPR - confidentiality in general
Flexibility
Essential criteria
- Flexible approach to work duties and working hours as required
- Committed to completion of apprenticeship programme
- Positive outlook for the role, job content
- Importance of punctuality
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Sarah Kirby
- Job title
- PA to Group Director of Estates Development
- Email address
- [email protected]
- Telephone number
- 07824 106725
If you have problems applying, contact
- Address
-
Building 12
New Cross Hospital
Wolverhampton Road
Wolverhampton
WV10 0QP
- Telephone
- 01902 481900
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