Job overview

We are looking for a personal assistant/Governance support officer to the Divisional General Manager for Gynaecology and Urology. 

The post holder will be required to support the following:

To provide a comprehensive and efficient personal assistance service to support the Divisional General Manager, Matron and Clinical Director for Gynaecology.

To co-ordinate and support the Directorate to achieve Trust, Divisional and Directorate governance, health and safety objectives, drivers and targets.

To support the Directorate management team by overseeing deadlines with responsibilities for governance and promoting good quality governance systems within the Directorate.

The post holder should have excellent organisational skills, be able to communicate with all levels of staff and demonstrate significant level of initiative within broad procedural guidelines.

Applicants must have the ability to work on their own initiative, with little supervision, and play an integral role in the wider admin team, as well as offering support to colleagues, and others, where required. 

Main duties of the job

To act as a secretary to various meetings, preparing agendas, typing and distributing minutes, compiling and distributing documents and keeping files accurate and up to date.

Making decisions and taking independent action as and when required of the highest professional standard. Producing action plans following meetings and ensuring that all actions are carried out.

To deal positively and promptly with internal and external enquiries, making decisions and taking independent action where appropriate.

Production of accurate and high quality typewritten material from longhand/shorthand/audio and using a word processor/computer.

To be responsible for all incoming mail for the Gynaecology Management Team and bringing it and other relevant matters to the timely attention of the appropriate person in the absence of Managers.

To operate a comprehensive bring forward system, to assist with forward planning so papers are available when requested.

Assist the Divisional General Manager with compliance to internal and external standards/regulations including monitoring and management of complaint response.

To collate data and produce reports as required for timely communication, including setting up and developing systems to record information as required by the service e.g. complaint reports for Gynaecology Governance.

Working for our organisation

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve.  We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.