Job vacancy: PMO Support Manager, The Royal Wolverhampton NHS Trust, Wolverhampton

Job summary

Main area

Pathology IT Services

Grade

Band 5

Contract

12 months (Fixed Term Contract will be 12 months from start of contract)

Hours

Full time
Flexible working
Home or remote working

37.5 hours per week (WILL BE REQUIRED TO WORK AT OTHER SITES AND SUPPORT DURING GO LIVES WHICH MAY BE OUT OF HOURS)

Job ref

225-BCPS-7367774

Employer: The Royal Wolverhampton NHS Trust
Employer type: NHS
Site: New Cross Hospital
Town: Wolverhampton
Salary: £31,049 - £37,796 per annum
Salary period: Yearly
Closing: 07/09/2025 23:59
Interview date: 22/09/2025

PMO Support Manager

Band 5

Detailed job description and main responsibilities

Communicate with people at all levels, liaising externally with stakeholders as required, delivering complex information and administrative matters requiring developed interpersonal and oral/written skills.

Produce comprehensive draft reports and notes from meetings or other events as required.

Coordinate, support and document testing of new systems.

Exercise high levels of diligence when assessing or preparing documentation especially when the information received is from a variety of sources and may be conflicting.

Management of information within the project including maintenance of the project documents and associated procedures, appropriate file structures, version control, indexing, access control and storage

Produce delivery communications reporting regards the project delivery for both internal BCPS use and communications to other areas across the Black Country.

Along with the project leads develop testing plans and act as a central point for enquiries for the BCPS IT project team.

Support the Programme and Project managers to ensure delivery of key milestones and events.

Support the change process and manage business analysis workstreams including production of workflows.

Day to day administrative support for the BCPS project team

Coordinate the development of governance documentation for Project

Deputise for the project team where appropriate and necessary.

Person specification

Qualifications

Essential criteria

A higher Business Administration qualification or equivalent demonstrable experience of working in a project support role

Desirable criteria

Evidence of recent and on-going learning and development

Experience

Essential criteria

Knowledge of project management
Excellent and highly developed time management skills with the ability to recognise conflicting priorities and re organise and adjust work as required.
Ability and willingness to travel across sites where required
Able to support implementations outside of standard office hours, this could involve working weekday evenings, over weekends or bank holidays

Desirable criteria

Quality Improvement knowledge and experience
Keen to learn new skills and champion new technology
Interest in IT particularly around pathology and Healthcare systems.

Skills

Essential criteria

Problem solving skills and ability to respond to sudden unexpected demands, workloads to changing and often tight deadlines
Excellent and highly developed time management skills with the ability to recognise conflicting priorities and re organise and adjust work as required
Skills for manipulating information using highly developed knowledge of a wide range of software with advanced keyboard skills

Desirable criteria

Strategic thinking – ability to anticipate.

Flexible Working - As a major employer in the Black Country and West Birmingham region we are committed to supporting all employees to achieve a healthy work life balance. We want the Black Country and West Birmingham region to be the best place to work and as such will consider all requests to work flexibly taking into account personal and individual circumstances alongside the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the Recruiting Manager as part of the on-boarding process.

Qualifications - Please be advised that if the post that you are applying for requires any level of qualification (e.g. A-Levels, Degree etc) or Professional Registration (e.g. Nursing and Midwifery Council, General Medical Council etc) you will be required to provide proof as part of the pre-employment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider. Furthermore, a sample of all applicants’ qualifications will be checked back to the educational institution or provider to interview letters to further deter fraud.