Detailed job description and main responsibilities

Administrative Duties

Ensure and participate in tracking, obtaining, and filing clinical records as required in line with local information governance and in accordance with legal requirements to maintain confidentiality and data protection.

Keeps complete, clear, accurate and timely records, utilizing digital platforms where required.

Provide administrative support to the maternity team, both in the hospital and community settings.

Professional Attitudes and responsibilities

Convey an approachable and professional manner to all mothers and their families.

Demonstrates an awareness of discriminatory attitudes and challenges this behaviour, with particular reference to age, disability, gender reassignment, marriage, civil partnership, pregnancy, race, religion, sex and sexual orientation. This will ensure they promote equality.

Is aware of legal and ethical responsibilities in relation to own role including the need to work in ways agreed by the employer.

Does not project own experiences and values onto other and demonstrates understanding of own role and contribution in creating inclusive, equitable care.

Is aware of organistional aims, objectives, policies and values that relate to the MCA role.

Recognizes the importance of maintaining own health, wellbeing and resilience to ensure that personal performance and judgement is not affected by ill-health.

Ensure that knowledge of local safeguarding policy and procedure is maintained.

Understands and follows principles of safeguarding and protection and adheres to local security procedures.

Training Responsibilities

Attend all statutory and mandatory training as and when required.

Maintains and develops own skills and knowledge with training accessed where required. Keeps evidence of personal development, prepares for and participates in appraisal.

Participate in annual individual performance review process, whereby objectives will be agreed, performance monitored, and personal development needs discussed.

Is always welcoming and takes an interest in the education and development of Trainee Maternity Care assistants and Trainee Maternity Support workers in acquiring skills and knowledge.

Safe Environment 

Ensure own actions promote a positive and safe environment. This includes checking the clinical area for hazards, ensuring the working order of equipment, reporting any concerns, faults or breakages to the appropriate person in a timely manner.

Demonstrates the ability to respond flexibly to needs of the working environment.

Demonstrates safe and evidence-based practice in all skills and procedures stated within job description.

Ensure that each woman feels safe and knows how to access support if required.

Uses a range of techniques for infection prevention and control. Using PPE as required.

Act responsibly in respect of colleague’s health, safety and welfare following safety at work guidance and protocol.

Ensure the cleanliness of equipment in all clinical and non-clinical areas and assist the midwife in appropriately preparing the birthing environment.

Ensure adequate stock levels are maintained in all clinical settings, and equipment is available; escalate any depletion of stock or resources in a timely manner.

Assist in stocking up and cleaning all home birth team equipment if required.

Report any incidents using the local risk management reporting system and escalate such incidents appropriately and in a timely manner. To ensure they are following local health and safety guidance.

Understands the importance of following standard operating procedures, protocols, policies and guidelines to promote safety.

Understands the importance of courage and candour , recognizing and reporting behaviours or errors that could result in poor outcomes for women and their families.

Supports audit and service improvement initiatives and keeps up to date with changes in policy and practice.

Please see the attached Job Description for full details and responsibilities.