Job summary
- Main area
- URGENT TREATMENT CENTRE
- Grade
- Band 2
- Contract
- Permanent: To work Bank Holidays on a rota basis
- Hours
- Part time - 30 hours per week (24 hour Service)
- Job ref
- 225-DIV2-7427109
- Employer
- The Royal Wolverhampton NHS Trust
- Employer type
- NHS
- Site
- Urgent Treatment Centre New Cross Hospital
- Town
- Wolverhampton
- Salary
- £24,465 Pro rata
- Salary period
- Yearly
- Closing
- 05/10/2025 23:59
Employer heading
Receptionist/ Ward Clerk
Band 2
Job overview
30hrs per week . We are looking to recruit a part time Receptionist to work in the Urgent Treatment Centre's as part of our Emergency Services Directorate. You will need to have a flexible approach to work as you will cover various shifts across both of the UTCs. New Cross UTC is open 24 hours per day 365 days of the year and Phoenix Health Centre is open 365 days of the year 0800 hrs.' to 2000 hours and
This role is primarily patient centered and a caring, professional attitude is essential to your success. You will be working within a team of clinical and administrative staff where teamwork and excellent communication skills are essential.
As part of the team you will be registering patients onto the Trust computer systems and carrying out a variety of administrative tasks. Knowledge of all common computer applications including Word is essential. Specialist training will be given on ‘in house’ systems. You should have a good standard of general education and have qualifications in English & Mathematics e.g. GSCE or equivalent. It is desirable that you have held a full UK Driving License for at least 2 years as you will be required to undertake driving duties .For an informal discussion please contact Carlette Wall Deputy Administration Manager on 01902 481797 or email or [email protected]
Main duties of the job
To provide a comprehensive, effective, accurate and timely service to healthcare professionals, patients and their representatives attending the Urgent Treatment Centers.. Demonstrate excellent communication skills, be patient focused and possess the ability to multi-task and priorities, paying particular attention to detail. The ability to work independently and as part of the wider team in order to provide a comprehensive, safe and efficient service ensuring patients receive the best possible service.
Working for our organisation
The Trust is fully committed to encouraging its staff to freely contribute views on all aspects of health service activities, especially those on delivery of care and services to patients
Detailed job description and main responsibilities
To use a range of IT systems to support the Trust requirements within the Urgent Treatment Centre's.
Respond in a professional and Courteous manner when dealing with
Patients , staff and collogues who attend the Services
Person specification
Must have the criterai below
Essential criteria
- GCSE 5 or more
Desirable criteria
- Experience in administration, reception roles
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Carlette Wall
- Job title
- Deputy Administration Manager
- Email address
- [email protected]
- Telephone number
- 01902 481797
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