Job summary
- Main area
- Admin
- Grade
- Executives / VSM: Executives / VSM
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 407-CORP-7286857
- Employer
- Walsall Healthcare NHS Trust
- Employer type
- NHS
- Site
- Royal Wolverhampton Newcross and Walsall Healthcare NHS Trust
- Town
- Wolverhampton
- Salary
- Depending on experience
- Closing
- 09/07/2025 23:59
- Interview date
- 22/07/2025
Employer heading

Group Chief People, Culture and Improvement Officer
Executives / VSM: Executives / VSM
Walsall Healthcare NHS Trust provides integrated acute and community Healthcare in the West Midlands serving a population of 260,000 residents. Walsall Manor Hospital houses the full range of district general hospital services. The £170 million development was completed in 2010 and we are continually upgrading. Construction of the new integrated critical care unit was completed in 2018, extension of a Neonatal Unit and an approved plan to build a brand new, state of the art Emergency Department which commenced in 2021
We provide high quality, friendly and effective community health services from multiple sites covering Walsall. Our multidisciplinary services include rapid response and homebased care, so that those with long term conditions and the frail elderly can remain in their own homes.
We are recommended by colleagues as a place to work which is supported by the trusts values to work as part of a team, being respectful, compassionate and professional. We are committed to investing in our workforce
Following our recent CQC visit the Trust was rated as outstanding for care and this has been recognised by NHS Improvement.
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including: salary sacrifice scheme; car leasing scheme; on-site staff accommodation (subject to availability); the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme; and the opportunity to develop and implement your expertise in an encouraging yet challenging environment
Walsall Healthcare NHS Trust is proud to be part of the Armed Forces Covenant. The Trust currently holds the Bronze Award which underlines the Trust’s commitment to supporting the Armed Forces Community. As an organisation, we are aiming to achieve the next level Silver award, with our sights firmly on Gold.
RESPECT - COMPASSION - TEAMWORK - PROFESSIONALISM
Job overview
We are looking to recruit an inspirational leader, who has a passion for excellence and a demonstrable background in organisational development within complex organisations. Our current Chief People Officer (CPO) will be retiring in December and we're now looking for someone who can work as part of the board and executive teams across the group structure and through the two Trusts, The Royal Wolverhampton NHS Trust (RWT) and Walsall Healthcare NHS Trust (WHT) in the next step in our journey to outstanding. The group has a turnover of over £1.5bn and as such we are looking for a leader already working at board level who understands the importance of forging effective partnerships with our people and system partners to drive the change we need.
As a member of the two Trust Boards and Group Executive you will have responsibility with the Chief Executive (CEO) to lead on ensuring we have a workforce who are engaged, have the skills to enable the Group to build and deliver a comprehensive set of clinical services in line with the 10-year NHS plan.
The role will focus on how we deliver our group strategy, from board to every colleagues. You will establish an approach to engaging everyone in how they contribute to the strategic objectives, embedding a culture of improvement which is patient centred, empowers staff, promotes personal accountability, is fair and collaborative and delivers continuous improvement.
Main duties of the job
You will provide strategic and operational leadership on all People matters to the executives and wider board, the Group Chief People Officer will lead the implementation of the People Strategy and delivery of the NHS People Plan and NHS People Promise.
As a Corporate and Executive Director of the RWT/WHT Group Board the post holder is expected to contribute fully to the development of trust strategy and policy and to delivery of statutory and corporate responsibilities.
Ensure there is a clear workforce plan to deliver on the Group strategy and 10-Year NHS Plan, supporting the delivery of clinically and financially viable services.
To understand and drive organisation-wide strategy and change that supports our values, delivers our objectives and strategic goals and impacts value and reputation.
To provide visible, credible, and effective leadership to drive OD and add organisational business value through staff engagement, culture and values through the effective utilisation of OD techniques.
Customer focused and able to provide innovative advice and support to the Group Chief Executive, Trust Board, Committees of the Board and senior leaders on all matters relating to OD, Learning and Development and HR across the Group.
Working for our organisation
Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300, providing inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010 and the continued upgrading of existing areas ensures the Trust now has a state-of-the-art Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit facilities.
A new Urgent Emergency Care Centre was opened in March 2023. The two-storey development has significantly improved emergency care facilities and capacity and has provided almost 5,000 square metres of additional clinical space.
Detailed job description and main responsibilities
You will be an exceptional leader of people, with drive, vision, a strategic mind-set, clarity of purpose, proven track record of Organisational Delivery (OD) delivery, and high levels of integrity. You will act as the professional lead for human resources for the group, delivered through the individual trusts People Directors. You will also lead on the engagement of our workforce and ensure we have a strong focus on well-being. You will have the experience we need to develop, implement and deliver our people and workforce strategy.The group has strong working relationships through formal collaborative arrangements within the Black Country and well-developed Place Based arrangements and the postholder will be key to ensuring we have a collaborative approach to workforce development. You will be responsible for ensuring our workforce is developed reflecting the needs of our local communities and structured to ensure we can deliver on the 3 strategic shifts: Analogue to digital Sickness to prevention Acute to community
Please see the attached candidate application pack for more information regarding job description and main responsibilities. Full person specification and role requirements are listed within the document.
Interview Details:
- Stakeholder panel (virtual) - 22nd July 2025
- Final interview - 24th July 2025
Person specification
Experience and Skills
Essential criteria
- Significant senior leadership experience in an NHS acute Trust at Board Level in a large complex organisation.
- Experience of increasing staff engagement and motivation to improve performance
- Demonstrable experience of setting and delivering a long term vision, whilst responding to short-term challenges and opportunities.
- Demonstrable experience of working between Board and Ward with credibility at all levels
Experience and Skills
Essential criteria
- Current understanding and broad knowledge of the whole NHS context including knowledge of the national agenda and the impact on the NHS
- Strong knowledge of national, system and local strategies and policies and the regulatory and inspectoral frameworks
- Ability to influence and operate effectively in a challenging environment
experience and skills
Essential criteria
- Evidence of leading significant change
- Appropriate professional qualification e.g. CIPD membership
- Ability to think strategically and analytically
- Thorough understanding of contemporary HR practices and OD methodologies
- Educated to master's degree level or equivalent.
- Board level experience in providing HR and OD advice in a comparably large and complex organisation
Documents to download
Further details / informal visits contact
- Name
- Gayle Nightingale
- Job title
- Business Manager to the Group Chief Executive
- Email address
- [email protected]
- Telephone number
- 07905903075
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