Job summary
- Main area
- Temporary Staffing Bank
- Grade
- Band 2
- Contract
- Bank
- Hours
- Full time
- Flexible working
- Job ref
- 225-BANK-ADMINMASTER-AUG25
- Employer
- The Royal Wolverhampton NHS Trust
- Employer type
- NHS
- Site
- New Cross Hospital
- Town
- Wolverhampton, Cannock, Sandwell, Dudley and Walsall
- Salary
- £24,465 pa pro rata
- Salary period
- Yearly
- Closing
- 04/09/2025 18:00
Employer heading

Bank Administration Assistant
Band 2
Job overview
We are looking for Bank Admin Staff that are available Monday to Friday 30 hours plus per week. Please only apply if you are able to cover these hours.
We have an exciting new opportunity for experienced Admin professionals to join our Temporary Staffing Bank Services; these opportunities are available within a range of clinical inpatient, community services and non-clinical areas across The Royal Wolverhampton NHS Trust.
Do you have recent experience of working in a busy office environment with excellent communication and administration skills? Are you a proficient Microsoft Office user?
Main duties of the job
If you’re looking for temporary work that suits your lifestyle, becoming a Royal Wolverhampton NHS Trust Temp could be right up your street. We're looking for experienced receptionists and administrators who want to work on an 'as and when' basis to join our in-house bank of administrators. Our bank administrators help to ensure that wards, departments, community teams and local GP practices across the Trust are always supported with expert admin help.
As a bank worker, you can work flexibly to fill a temporary vacancy or short-term staffing shortages. You may be asked to work at any time, with just a few days’ – or hours’ – notice.
Joining the Trust Admin Bank will give you lots of variety so it's a chance to learn new skills in different environments. One day you could be in a clinical setting or GP practice and the next, a Head Office assignment.
Working for our organisation
Benefits of joining:
By working on the bank, you can have the flexibility to work now and then or for longer, full-time bookings – whatever’s right for you. You can choose the location and shift patterns that are right for you and you won’t be tied into contracted hours, so you can work to suit your family and other commitments.
As well as competitive pay rates, you’ll be eligible for many of the benefits applicable to permanent staff, including:
• Opportunities to gain experience within a variety of specialist teams
• Access to the NHS pension scheme
• An NHS badge entitling you to many NHS benefits
• Unsocial hours enhancements (where applicable)
• Monthly or weekly pay – your choice
• Holiday pay - as a percentage of work completed
• Induction and mandatory training
Our dedicated team will give you all the help you need - from your recruitment to booking your first shift. You will have a comprehensive induction and undertake training that is mandatory to the role.
Detailed job description and main responsibilities
If you would like to work within our organisation and have proven experience as an Administrator, have GCSE’s Grade C in English and Math’s or above, we would be interested in hearing from you. We would also welcome applicants to apply who have previous experience in
-
Specialist NHS software knowledge – PAS, Choose and Book, Employee On-Line, Health Roster
-
Handling a large volume of emails and telephone calls
-
Familiar with Microsoft Packages, such as Excel, Outlook etc
-
Data entry
- Liaise face to face with patients and colleagues/Managers in a professional manner
- Ability to effectively troubleshoot queries
Person specification
Qualifications
Essential criteria
- QCF/NVQ Level 2 in Business Admin or equivalent qualification
Skills and Experience
Essential criteria
- Fast and efficient in: Microsoft Office, word processing, electronic diaries and file management, Excel
- Conversant with internet for information search.
- Willingness to learn new applications relevant to the job
Desirable criteria
- Computer competent.
- Typing letters to a high degree of accuracy
Flexibility
Essential criteria
- Participation in flexible work patterns / shift working may be required, to meet the needs of the service
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Temporary Staffing Bank Team
- Job title
- Temporary Staffing Bank
- Email address
- [email protected]
- Telephone number
- 01902 481900
- Additional information
Temporary Staffing Team on 01902 481900 Option 2 – alternatively please e-mail your queries to [email protected]
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