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Job summary

Main area
Temporary Staffing Bank
Grade
Band 2
Contract
Bank
Hours
  • Full time
  • Flexible working
As & When
Job ref
225-BANK-ADMINMASTER-AUG25
Employer
The Royal Wolverhampton NHS Trust
Employer type
NHS
Site
New Cross Hospital
Town
Wolverhampton, Cannock, Sandwell, Dudley and Walsall
Salary
£24,465 pa pro rata
Salary period
Yearly
Closing
04/09/2025 18:00

Employer heading

The Royal Wolverhampton NHS Trust logo

Bank Administration Assistant

Band 2

 

 

Job overview

We are looking for Bank Admin Staff that are available Monday to Friday 30 hours plus per week.  Please only apply if you are able to cover these hours.

We have an exciting new opportunity for experienced Admin professionals to join our Temporary Staffing Bank Services; these opportunities are available within a range of clinical inpatient, community services and non-clinical areas across The Royal Wolverhampton NHS Trust.

Do you have recent experience of working in a busy office environment with excellent communication and administration skills? Are you a proficient Microsoft Office user? 

Main duties of the job

If you’re looking for temporary work that suits your lifestyle, becoming a Royal Wolverhampton NHS Trust Temp could be right up your street. We're looking for experienced receptionists and administrators who want to work on an 'as and when' basis to join our in-house bank of administrators. Our bank administrators help to ensure that wards, departments, community teams and local GP practices across the Trust are always supported with expert admin help.

As a bank worker, you can work flexibly to fill a temporary vacancy or short-term staffing shortages. You may be asked to work at any time, with just a few days’ – or hours’ – notice.

Joining the Trust Admin Bank will give you lots of variety so it's a chance to learn new skills in different environments. One day you could be in a clinical setting or GP practice and the next, a Head Office assignment.

Working for our organisation

Benefits of joining:
By working on the bank, you can have the flexibility to work now and then or for longer, full-time bookings – whatever’s right for you. You can choose the location and shift patterns that are right for you and you won’t be tied into contracted hours, so you can work to suit your family and other commitments.

As well as competitive pay rates, you’ll be eligible for many of the benefits applicable to permanent staff, including:
• Opportunities to gain experience within a variety of specialist teams
• Access to the NHS pension scheme
• An NHS badge entitling you to many NHS benefits
• Unsocial hours enhancements (where applicable)
• Monthly or weekly pay – your choice
• Holiday pay - as a percentage of work completed
• Induction and mandatory training

Our dedicated team will give you all the help you need - from your recruitment to booking your first shift. You will have a comprehensive induction and undertake training that is mandatory to the role.

Detailed job description and main responsibilities

If you would like to work within our organisation and have proven experience as an Administrator, have GCSE’s Grade C in English and Math’s or above, we would be interested in hearing from you. We would also welcome applicants to apply who have previous experience in

  • Specialist NHS software knowledge – PAS, Choose and Book, Employee On-Line, Health Roster

  • Handling a large volume of emails and telephone calls

  • Familiar with Microsoft Packages, such as Excel, Outlook etc

  • Data entry

  • Liaise face to face with patients and colleagues/Managers in a professional manner
  • Ability to effectively troubleshoot queries

Person specification

Qualifications

Essential criteria
  • QCF/NVQ Level 2 in Business Admin or equivalent qualification

Skills and Experience

Essential criteria
  • Fast and efficient in: Microsoft Office, word processing, electronic diaries and file management, Excel
  • Conversant with internet for information search.
  • Willingness to learn new applications relevant to the job
Desirable criteria
  • Computer competent.
  • Typing letters to a high degree of accuracy

Flexibility

Essential criteria
  • Participation in flexible work patterns / shift working may be required, to meet the needs of the service

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyAge positiveCare quality commission - GoodArmed Forces Covenant Gold AwardDisability confident employerNursing Times Workforce Summit & Awards WinnerStep into health

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Temporary Staffing Bank Team
Job title
Temporary Staffing Bank
Email address
[email protected]
Telephone number
01902 481900
Additional information

Temporary Staffing Team on 01902 481900 Option 2 – alternatively please e-mail your queries to [email protected]

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