Job summary
- Main area
- Facilities
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Flexibility to be available to start work any schedule from 6am – 6.30pm, 5 over 7 days may include weekends)
- Job ref
- 339-TA-BSC-B2CA
- Employer
- North Bristol NHS Trust
- Employer type
- NHS
- Site
- Southmead Hospital
- Town
- Bristol
- Salary
- £24,169 per annum
- Salary period
- Yearly
- Closing
- 02/06/2025 08:00
- Interview date
- 05/06/2025
Employer heading
Catering Assistant / Ward Operative / Cafe staff
Band 2
Thank you for your interest in this vacancy! We highly recommend reading our Tips on how to apply page to give you an insight on how applications are scored & shortlisted by our Recruiting Managers. These tips have been provided to give you a better chance of being shortlisted for our vacancies.
Please note that if you apply for a position with North Bristol NHS Trust, you may be contacted via TRAC or via email. This includes invites for job interviews. We therefore recommend that you regularly check your TRAC Account and email accounts including junk and spam folders.
Our job adverts may close as soon as sufficient applications have been received. Considering this, if you are interested in this role, please do apply as soon as you can.
Generative artificial intelligence (AI) describes algorithms that can be used to produce new content, including audio, code, images, text, simulations, and videos. It is developing all the time and is now being used as a support mechanism for all kinds of content-based creations. Please note the use of AI is monitored and if applicants have used it then they are required to declare this.
Job overview
We have a number of new catering roles to increase our staff who carry out duties in the central Production Kitchen, Restaurant or Cafes and associated areas. This is due to the opening of the new Bristol Surgical Centre building on the Southmead Hospital site.
You could have various duties which include service of food, cleaning of premises and equipment, pre-preparation of food items prior to service and to regenerate cooked meals for patients at lunch and supper at ward level. It can involve taking of cash, manly via the use of cash tills. Pot wash and working in the catering stores area. Full training is given before this duty is undertaken.
Please apply to express your interest. We are planning an assessment day at the Greenway Centre in Southmead on Thursday 5th June, but if you can't make that day, we can allocate another date, just let us know in your application.
Main duties of the job
Skills required
• Ability to communicate with other catering staff regarding work issues and instructions
Training
• To be able to undertake a structured training programme through taught courses and on the job training to last approximately 3 months to include foundation certificate in food hygiene/level 2 food safety certificate, and equipment training (slicing, boilers, cooling kettles etc). To be signed off as competent with a 3-4 month period
Experience preferred
• Recent relevant catering experience (within the last 3 years)
• Currently working in the Catering Industry
• Up to date awareness of Catering Procedures and Food Safety
Working for our organisation
North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.
North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.
Detailed job description and main responsibilities
• Ability to work as a member of a team or alone
• Ability to organise day to day work tasks of self
• Ability to carry out basic teaching skills in assisting and demonstrating duties to new members of staff.
• Basic literacy and numeracy skills.
• Flexibility – able to handle several tasks at once, e.g. reading patient’s menus whilst plating up the food item ordered, interacting with staff whilst serving food
• Written and verbal communication skills.
• Ability to interact verbally with patients, other staff, customers and visitors both in person and over the telephone
• Ability to communicate with other catering staff regarding work issues and instructions
• Ability to read instructions relating to work processes.
• Ability to use initiative and take prompt follow up action as required by the situation, e.g. replacing a patient’s meal.
• Knowledge of the food menu and special diets, dietary requirements and Allergens
• Ability to present and garnish meals to expected high standard of the Catering Department.
• Dealing with customers complaints.
• Training will be given for the above.
• Preparing salads, sandwiches, some cold sweets, cheese and biscuits etc prior to food service, plate and garnish.
• Preparing of work stations for the service of meals
• Prepare patient meal trays prior to food service.
• Serving/dispatching of meals for patients and dealing with any issues that arise eg menu mix ups, last minute dietary requests
• Serving of meals to other staff members and special function guests interacting and communicating as appropriate at all times
• Receipt of food, recording of temperatures and regen of food.
• Assisting Chefs as and when required with food preparation in readiness for cooking.
• Cleaning of premises including floors, walls, sinks, wash hand basins, work surfaces, cupboards etc.
Person specification
Shortlisting criteria
Essential criteria
- Must hold or be able to obtain a Level 2 Foundation Certificate in Food Hygiene (or equivalent) within 3 months of starting employment with NBT.
- Current knowledge of Catering Procedures and Food Safety at a supervisory level and in high-volume outlets
- Recent experience in the catering industry within the last 3 years, with the most recent position held no later than 6 months ago
- Currently employed in the catering industry
- Ability to follow instructions
- Proven ability to communicate effectively with colleagues
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Chelsea Fletcher
- Job title
- PA to the FM Director
- Email address
- [email protected]
- Additional information
Successful candidates interviews being held throughout May and June 2025, with a full assessment day taking place 05 June 2025 in Southmead
List jobs with North Bristol NHS Trust in Support Services or all sectors