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Job summary

Main area
Facilities
Grade
Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week (6-2, 2-10, 6-6 and 10-6)
Job ref
339-FD6159-RUH
Employer
North Bristol NHS Trust
Employer type
NHS
Site
Southmead Hospital
Town
Bristol
Salary
£24,465 per annum
Salary period
Yearly
Closing
18/09/2025 23:59

Employer heading

North Bristol NHS Trust logo

Porter

Band 2

 

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Job overview

To work as part of the operational team responsible for providing a comprehensive patient support service in the hospital environment.  This will involve carrying out the following Facilities Management functions:

•    The primary function is the movement of patients, consumable products, waste, furniture, medical equipment, gasses, beds, mattresses etc.
•    The cleaning of all Portering equipment, delivery of blood products and responding to Major incident.
•    To deliver emergency blood products

To provide a high quality responsive, efficient and effective patent support service to wards, and departments in North Bristol NHS Trust acting in a caring and professional 

Main duties of the job

Knowledge
•    Understanding of Portering activities
•    Understanding of Department and Trust Health and Safety policies, written safe systems of systems of work and Department rules and procedures
•    Understanding of Portering equipment processes 
•    Understanding and knowledge of pathology procedures for movement of blood products 

Training
•    Customer and support services or equivalent experience to an NVQ Level 2
•    Mandatory training as required for the role 
•    Collection and transportation of blood products
•    Trust, Patient Support/Directorate Services induction training
•    On the job induction training

Experience
•    Working a busy multi-faceted environment
•    Working a team based environment

Communication & Relational skills
•    Good verbal communication skills
•    Ability to work as a member of a team
•    Good literacy and numeracy skills
•    Ability to work in a sensitive and unobtrusive manner around patients 
•    Ability to use relevant electrical equipment safely
•    Ability to clean and maintain all Portering equipment in line with hygiene practises and protocols
•    Ability to assist in and demonstrating duties and operating procedures and good practice guides without the need for direct supervision
•    Be flexible in carrying out duties as instructed by Patient Support Team Leaders and relevant managers in accordance with the Departmental Rules and Procedures 
•    Basic IT skills

Working for our organisation

North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead.  We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered. 

North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups. 

Detailed job description and main responsibilities

Physical Effort

·         Duties involve standing/walking for long periods of time during the shift

·         Duties may involve undertaking physically demanding tasks e.g. moving cages of approximately 300kg in weight as and when required

 

Mental Effort

·         Being aware of health and safety implications involved in duties and their potential effect on others e.g. Ensuring that equipment is stored appropriately

·         At ward level keeping a professional distance from patients and ensuring confidentiality at all times

·         Working to schedules which may be subject to change

 

Emotional effort

·         Whilst working at ward level being able to cope with witnessing distressing sights of patients who are very ill and may be at the end stages of life

·         Whilst working in the Emergency Department witnessing traumatic injuries

·         In the course of your duties you will need to be sensitive when coming into contact with patients and members of the public who may be experiencing high levels of stress and anxiety are confrontational or under the influence of alcohol

Person specification

Shortlisting criteria

Essential criteria
  • Good Level of Education
  • Good communication and Interpersonal skills
  • Working in a team-based environment
  • Manual Handling Training
  • Portering Experience
  • Working in a busy and physically demanding multi-faceted environment
  • Hotel Services and Facilities Activities
  • Waste Processes
  • Able to use own Initiative
  • Basic Literacy and Numeracy skills
  • Customer focused approach
  • Solution Finder
  • Flexible to work shift work

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyAge positiveArmed Forces Covenant (Silver Award)Care quality commission - GoodMindful employer.  Being positive about mental health.Disability confident employerBECHappy to Talk Flexible Working

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Mobin Malik
Job title
Operations Manager
Email address
[email protected]
Telephone number
07900690415
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